BurgerFi app not working? crashes or has problems?

BurgerFi Status

Last Updated on 2024-11-01 by BurgerFi

I have a problem with BurgerFi

Are you having issues? Select the issue you are having below and provide feedback to BurgerFi.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of BurgerFi Problems 😠👌🔥

- Rewards feature doesn't work properly

- App deleted past orders after not using it for a while

- Can't order custard through the app

- Food is not always ready at the estimated time given

- No option to add notes for special requests or allergies during checkout

- Can't customize signature burgers like the Ultimate Bacon or CEO.

Have a Problem with BurgerFi? Report Issue

Common BurgerFi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BurgerFi app on iOS and Android devices. Solve all BurgerFi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BurgerFi iPhone Issues and Solutions

BurgerFi iOS app crashes, not working, errors
BurgerFi iOS app network issues
BurgerFi on iOS has black/white screen

BurgerFi Android App Issues and Solutions

BurgerFi has errors/crashing/not working
BurgerFi server network connectivity issues
BurgerFi has black screen

BurgerFi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BurgerFi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BurgerFi app crashes or not working on Iphone (iOS):

Close and restart the BurgerFi app on iPhone
Update BurgerFi app to the Latest Version for iOS
Uninstall and reinstall BurgerFi iPhone app
Update your iPhone to the latest iOS version

Fix BurgerFi on iPhone unable to connect to server/internet connection issues::

To resolve BurgerFi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BurgerFi black/white screen (blank screen) on iPhone:

Follow the BurgerFi iOS app troubleshooting guide Here →

BurgerFi Android App Issues and Solutions

Fix BurgerFi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BurgerFi app issues:

Force Stop the BurgerFi App
1. On android, goto "Settings" » click BurgerFi app. » click "Force Stop".

Update BurgerFi to the latest version on PlayStore

Clear BurgerFi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BurgerFi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BurgerFi.

Fix BurgerFi unable to contact server/ BurgerFi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BurgerFi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BurgerFi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BurgerFi on android.

Solve BurgerFi black/white screens issue on Android:

Follow the BurgerFi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BurgerFi, developers of BurgerFi.