Nexar Classic app not working? crashes or has problems?

Nexar Classic Status


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⚠️ Most reported problems ⚠️

Something else
52.4%

Crashes
28.6%

Connection
14.3%

Not working
4.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nexar Classic Problems 😠👌🔥

- Camera doesn't end up recording

- App crashes every 10 seconds

- Notifications don't work when other people drive

- Support is unhelpful

  11 Reported Issues: 😵🆘🛟🚨📢

Katerine Whattoff-Hall
2023-07-01

My camera is recording and is connected to my Samsung S21, but I updated the app today and now the app won't connect.

Harry
2022-12-04

Does not connect to an iPhone 13. I tried everything that was suggested and it just doesn’t work. It connected to an android phone without a problem, but that was not my phone so it’s useless.

Joseph Cho
2022-11-14

I had no issues using the Beam for the past year. Now, when I click the icon, it goes into Let's begin mode and ends up not finding my dash cam. The camera still sends messages after a drive but I can't connect my Samsung S10+ to view the videos. It looks like the latest update caused this problem.

Daisy Navarro
2022-10-15

I contacted cust service months ago was given a number for higher support have not been contacted since. HIGH NOT RECOMMEND! This was after 2yrs of owning and the warranty was up but they do even offer anything else so our loss

Steven Dodson
2022-10-06

Getting into the car and start vehicle up when weather is cold or hot. Making noises sounding like it’s cycling. One of them stopped working on cycling noise. Sometimes powering off works. Other one doesn’t like cold weather, but stops after car warms up

Bryan Hughes
2022-08-29

While still getting alerts, found that the Nexar cam was not connecting to phone and providing video. Lost video, waste of money…

Ron Fluellen
2022-08-06

Nexar pro will not connect to my phone anymore...frustrating my have to buy something different now . Waste of money . Truly disappointed , will not recommend to no one

Tom McLaren
2022-06-25

Ever since update in June I can't connect my phone to the camera. Reinstalled the app and now can't pair the phone with the camera. The camera still sends messages after a drive but I can't connect my Samsung S22 ultra. Support has worked with me and we have tried everything. Now they are going to escalate to support team

Raymond Rymer
2022-06-22

I've tried every instruction posted and my device will not connect to my phone. Their Contact Us DOES NOT WORK. This is frustrating!

James Bynum
2022-06-12

Cameras not linking to phone. Just tries to keep pairing with no success

Rebecca Gorton
2022-05-12

My Nexar does not turn on. What can I do?

Showing 1-11 of 11

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About this app

Videos are live-streamed to NexarClassic and important events, like hard brakes and accidents, are immediately saved to your phone and backed up to your private Nexar cloud, so you can access evidence from any device, at any time.  NexarClassic uses data only after an incident was detected, to backup important evidence to your Nexar cloud account.  When paired to a compatible camera, Nexar starts recording automatically, whenever you start driving, and streams video to NexarClassic .  All driving incidents are automatically uploaded to your free and secure Nexar cloud account.  Nexar uses AI algorithms and sensors to automatically capture dangerous incidents like hard brakes, sharp turns, and fast accelerations.  Nexar offers NY rideshare drivers a special subscription with premium features and an insurance discount with select NY insurance providers.  Nexar lets you control how much storage NexarClassic uses.  The Nexar app is constantly being upgraded and we’re committed to building a service that will improve your driving experience and eventually save lives.  That's why we recommend that you keep your phone charged while using Nexar - a charged phone is a happy phone!  When paired with a compatible car camera, Nexar automatically starts and stops recording your drives.  Any app that uses GPS can deplete your phone battery faster, and Nexar is no different.  Dangerous incidents are automatically uploaded to your Nexar cloud, where they are never erased.  Share these clips and other data with friends, family, or your insurance provider, directly through NexarClassic .  Nexar won’t drain your data plan.  When you join Nexar, you’re also joining a community of drivers who care about safety and the drivers’ community.  Create detailed summaries of driving incidents, including place, time, impact, and footage, to save you time, money and unnecessary stress.