Driver app not working? crashes or has problems?

Driver Status

Last Updated on 2024-11-20 by Driver Technologies Inc.

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Summary of Driver Problems 😠👌🔥

- Phone will turn off for no reason while the app is on

- Can't reopen the app, it just sits stuck in the load mode

- Deleting the app will lose driver history

- Takes forever for videos to load

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Common Driver Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Driver app on iOS and Android devices. Solve all Driver app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Driver iPhone Issues and Solutions

Driver iOS app crashes, not working, errors
Driver iOS app network issues
Driver on iOS has black/white screen

Driver Android App Issues and Solutions

Driver has errors/crashing/not working
Driver server network connectivity issues
Driver has black screen

Driver iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Driver app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Driver app crashes or not working on Iphone (iOS):

Close and restart the Driver app on iPhone
Update Driver app to the Latest Version for iOS
Uninstall and reinstall Driver iPhone app
Update your iPhone to the latest iOS version

Fix Driver on iPhone unable to connect to server/internet connection issues::

To resolve Driver network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Driver black/white screen (blank screen) on iPhone:

Follow the Driver iOS app troubleshooting guide Here →

Driver Android App Issues and Solutions

Fix Driver not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Driver app issues:

Force Stop the Driver App
1. On android, goto "Settings" » click Driver app. » click "Force Stop".

Update Driver to the latest version on PlayStore

Clear Driver App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Driver app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Driver.

Fix Driver unable to contact server/ Driver internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Driver » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Driver » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Driver on android.

Solve Driver black/white screens issue on Android:

Follow the Driver android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Driver Technologies Inc., developers of Driver.

Verified email

Contact e-Mail: support@driverdashcam.com

Verified email ✔✔

E-Mail: info@trydriver.com

Website: 🌍 Visit Driver Website

Privacy Policy: https://drivertechnologies.com/privacy-policy/

Developer: www.TryDriver.com

About this app

Get the benefits of the #1 Dash Cam App with Dual Cam Mode, audio recording, side-by-side map & video gallery view, trim & share, distraction-free screen saver, customizable auto-delete videos, and offline mode. - Back up your videos instantly with our industry-leading video sync technology. Starting up your dash cam app before each trip is as simple as opening this app and letting Driver automatically start recording. Shared trips through the DriverCloud contain map, location, time, accelerometer, weather, and speed data. Easily access all your videos from your iPhone or any browser with DriverCloud. Please be aware that the DriverCloud will utilize cellular data to sync your videos. Save storage on your iPhone by setting the this app app to auto-delete videos after 1-30 days. You may even share access to your video with friends and family via the DriverCloud. You can turn off auto-renewal at any time by going to your Account Settings on Driver Store after purchase. Note: GPS is required. Other factors such as temperature, battery health, and other apps running in the background can also affect battery performance. Our proprietary advanced computer vision algorithm adjusts the system’s sensitivity based on the this app’s attentiveness to improve the system’s performance. Always find a backup video stored in the DriverCloud. You can also download the raw videos directly onto iPhone from the DriverApp. Both video files are attached to each trip for easy and convenient viewing. Get audio alerts to warn you if you're getting too close to the car in front with just your iPhone. Your account will automatically be charged for renewal within 24-hours prior to the end of the current subscription period unless you disable auto-renew. You always have unlimited HD video recording.