MySwimPro app not working? crashes or has problems?

MySwimPro Status
I have a problem with MySwimPro

Are you having issues? Select the issue you are having below and provide feedback to MySwimPro.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems
 User reports 1

⚠️ Most reported problems ⚠️
Something else
88.9%

Not working
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MySwimPro Problems 🔥

- Randomly shuts down in the middle of a workout or freezes and you lose everything

- No hard copy of your workout

- Don't get credit for what you already swam

- Not working again after updates

📋 8 Reported Issues:

M
Mark Langer 2023-07-30

Each Sunday, for the last three weeks, I must log-in with password to the MySwimPro application (I am assuming you have raised your security settings?). For the last two weeks, I get an, "error signing in message," and have to change my password to get back in. This is extremely frustrating. Today, I changed my password and can no longer log-in to the application. Why is your application so problem-strewn for Android products?

L
Leanne Kelley 2023-07-09

When I try to send the work to my Garmin watch from my iPhone, it says I have to log in to my phone. When I check-I am logged in

D
David 2023-03-03

Myswimpro app is not responding on my iphone all of a sudden. I can't view my work outs. The screen freezes. What can I do about it?

K
Karen Goldrick 2023-02-23

myswimpro app non responsive e in iphone- when i view my work outs screen freezes and i have to close app

⚠️ Troubleshoot | Report Issue ⚠️
K
Karen Goldrick 2023-02-23

myswimpro app non responsive e in iphone- when i view my work outs screen freezes and i have to close app

M
Mark Langer 2022-11-04

I am unable to create a custom workout in MySwimPro today. Each time I attempt to enter a third data set (eg. warm up, drill #1, drill #2), the app erases my entries and brings me back to the Coach home page.

G
Geoff Fisher 2022-08-23

My Swim Pro is running on my Iwatch updated to 8.7.1 and is giving me strange readings on distance. Should I delete and re install or is this a common fault? If I roll over to do part of a lap as backstroke, it gets confused. And just lately, it always starts with 25 yards instead of 50 metres. How can I fix my issues? Cheers, Geoff.

K
Kathy Kallman 2022-06-29

My practice this evening (times, etc. ) is not showing up on my iPhone. Any suggestions?

Showing 1-8 of 8 reported issues:

Have a Problem with MySwimPro: #1 Swim Workout App? Report Issue




Common MySwimPro Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MySwimPro iPhone Issues and Solutions

  2. MySwimPro Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@myswimpro.com

Website: 🌍 Visit MySwimPro Website

Privacy Policy: https://myswimpro.com/privacy-policy/

Developer: MySwimPro




‼️ Outages Happening Right Now