SKINDRUG app not working? crashes or has problems?

SKINDRUG Status

Last Updated on 2024-10-31 by PIERRE FABRE DERMO-COSMETIQUE

I have a problem with SKINDRUG

Are you having issues? Select the issue you are having below and provide feedback to SKINDRUG.

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User reports:
No current problems

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Common SKINDRUG Problems & Solutions. Troubleshooting Guide

Table of Contents:

SKINDRUG iPhone Issues and Solutions

SKINDRUG iOS app crashes, not working, errors
SKINDRUG iOS app network issues
SKINDRUG on iOS has black/white screen

SKINDRUG Android App Issues and Solutions

SKINDRUG has errors/crashing/not working
SKINDRUG server network connectivity issues
SKINDRUG has black screen

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SKINDRUG iPhone Issues and Solutions

How to fix SKINDRUG app crashes or not working on Iphone (iOS):

Close and restart the SKINDRUG app on iPhone
Update SKINDRUG app to the Latest Version for iOS
Uninstall and reinstall SKINDRUG iPhone app
Update your iPhone to the latest iOS version

Fix SKINDRUG on iPhone unable to connect to server/internet connection issues::

To resolve SKINDRUG network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

SKINDRUG Android App Issues and Solutions

Fix SKINDRUG not working on Android, crashes, errors or is unresponsive:

Force Stop the SKINDRUG App
1. On android, goto Settings » SKINDRUG » click [Force Stop]

Update SKINDRUG to the latest version on PlayStore

Clear SKINDRUG App Cache and Data:
1. On android, goto Settings » Apps » SKINDRUG » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SKINDRUG.

Fix SKINDRUG unable to contact server/ SKINDRUG internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click SKINDRUG » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SKINDRUG » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SKINDRUG

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