SKINDRUG app not working? crashes or has problems?

SKINDRUG Status

Last Updated on 2024-10-31 by PIERRE FABRE DERMO-COSMETIQUE

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Common SKINDRUG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SKINDRUG app on iOS and Android devices. Solve all SKINDRUG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SKINDRUG iPhone Issues and Solutions

SKINDRUG iOS app crashes, not working, errors
SKINDRUG iOS app network issues
SKINDRUG on iOS has black/white screen

SKINDRUG Android App Issues and Solutions

SKINDRUG has errors/crashing/not working
SKINDRUG server network connectivity issues
SKINDRUG has black screen

SKINDRUG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SKINDRUG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SKINDRUG app crashes or not working on Iphone (iOS):

Close and restart the SKINDRUG app on iPhone
Update SKINDRUG app to the Latest Version for iOS
Uninstall and reinstall SKINDRUG iPhone app
Update your iPhone to the latest iOS version

Fix SKINDRUG on iPhone unable to connect to server/internet connection issues::

To resolve SKINDRUG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SKINDRUG black/white screen (blank screen) on iPhone:

Follow the SKINDRUG iOS app troubleshooting guide Here →

SKINDRUG Android App Issues and Solutions

Fix SKINDRUG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SKINDRUG app issues:

Force Stop the SKINDRUG App
1. On android, goto "Settings" » click SKINDRUG app. » click "Force Stop".

Update SKINDRUG to the latest version on PlayStore

Clear SKINDRUG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SKINDRUG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SKINDRUG.

Fix SKINDRUG unable to contact server/ SKINDRUG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SKINDRUG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SKINDRUG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SKINDRUG on android.

Solve SKINDRUG black/white screens issue on Android:

Follow the SKINDRUG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PIERRE FABRE DERMO-COSMETIQUE, developers of SKINDRUG.

About this app

Find cutaneous reactions caused by a drug, via a direct access to the this app by Dermaweb on our website Dermaweb.