Maya – savings, loans, cards Reviews

Maya – savings, loans, cards Reviews

Published by on 2024-11-04

🏷️ About: Maya is an all-in-one money app that allows you to save, spend, grow, and master your money. It offers all the wallet features you need, along with a super secure, high-interest bank account and the ability to trade in crypto. The app is beginner-friendly and offers ways to learn the tricks of the trade right from the app. Creating an account is free, easy, and rewarding, and complete account users can buy load up to P200 and get 100% back.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
62.5%

😎👌🔥 Positive experience
23.9%

🙄💅🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 3,584 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient and safe to use

- System is not distracting to look at

- Buttons are functioning well and minimally lags

- No need to pay extra when using sari-sari stores

- Simple text or email confirmation when changing number



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

BCF Not shown until last window

2022-05-22

I transferred exact amount for bills payment because paymaya did not show that there is an additional fee for paying the bill until the last window for payment. Now I fund transferred is insufficient for payment for the amount of 5 pesos and the minumum amount to add funds is 500 pesos. Very dissatisfied.

Error

2022-06-23

I can’t register you always have an error. No internet or slow even though my internet runs at 100mbps. At the same time you always tell me to do troubleshooting and i keep telling you that I already did it million times still you advise me to do the same thing all over again. Why can’t you just register me so I can start using your app

Changing number is too much work

2022-07-24

Changing number should just be a simple text or email confirmation. I just gave away my personal data to your awful customer service for them to not be able to do anything without me having to provide ridiculous requirements. Baka next time kailangan niyo na rin ng drug test? Deputa.
On top of that I tried calling your customer service hotline (I was instructed to do so after my first call to them) for 3 days on three separate occasions and no answer. Valid ID? Written Letter? Tas ieemail? Wait for 2 days. Tapos wala. Seryoso?
The rest of the world ay going to conventional means in handling stuff like this. kayo. baligtad.

No mastercard/visa cash in

2022-08-25

Whats the point of having paymaya if you cant even put money inside? You did not only break one, but BOTH brands of credit cards. And you did it without telling us why it happened and when it would be fixed. Everything was so vague. I cant even get a personal answer from you, all scripted and robotic. Its been 2 weeks, people need to pay bills in this pandemic and youre not helping.

Stop hiding the cause. Its insulting.

Trash Customer Support

2022-09-26

One star is the lowest if not I'll give zero, why? Because they can resolve a customer's problem. They keep on emailing me a certain method, documents to send, they even tell me they will call but the problem did not even resolve. They say it is already fixed but when you log in the problem still exist so trash customer support..

Unprofessional

2022-10-27

Watta rubbish service ...i have a simple problem than cannot solve..i just cant log in and it keep saying that contact thru email or call hotline..i do both actually,in email theyre response and saying that someone from paymaya will contact u soon ,but until now no ones calling...then i call the hotline..all i heard is your bloody jingle..and it keep ringing until my load was gone..i dont know now how i call ur kind of service you are giving to us..👎🏿👎🏿👎🏿👎🏿👎🏿

Finger print option issue

2022-11-28

I am using IOS it is so disappointing that the finger print option is gone specially i have a very complicated password. i hope there will be a switch bar for on and off in the settings menu of Maya because every time the fingerprint option disappears i need to remove Maya and re-install it again. This is very inconvenient. Please fix this issue with finger print option in IOS devices.

Useless app!

2022-12-29

I tried to create an account using my phone with updated software but it keeps on saying ‘You have a slow internet connection’. My internet speed is at 60 Mbps. I tried it several time using different phones but still failed to create an account. Just wondering why a useless app is still in App Store.

Great, till it breaks

2023-01-30

Works well until there is an issue. I wanted to change the designated mobile number on my account (surely not an uncommon occurrence). No response, no phone call nothing. And then 9 days later an accusation that I was using multiple accounts and that I had to forgo whatever funds were in ‘one’ of my accounts to allow them to resolve. No transparency, no communication. Rubbish service. I will take my custom elsewhere. Pity? PayMaya has potential but until they understand timely customers responses and respect they are out of it

Not so user friendly….

2023-03-03

Paymaya is good on buying mobile credit online. Re-loading to buy load is hassle transaction. Transaction fees is absurd using a credit-card or debit card. Why don't you make it user friendly like g-cash.

Issue making a new account.

2023-04-01

Having a issue while making a new account that Maya has no internet or to try again later. Which I do have internet and have tried again later and doesn’t work.

Works enough except

2023-05-03

Maya works well enough except that it resets its settings every update. The point of Touch Login is so that you don’t have to think about entering your password. Every time Maya updates, it resets it to disabled so I have to re-enable it every time. Very, very annoying.

Ok naman

2023-06-03

Downloaded Maya kasi gcash keeps on crashing (gCrash.) I was able to set up an account and even upgraded smoothly. Now i can use my bank overseas to transact locally through my iPhone with out pulling out my credit cards. Parang PayPal siya. Hopefully more stores have paymaya payment options because it’s about time the Philippines goes paperless . Hopefully more services too accepts paymaya payments parang ba sa Japan, nag babayad sila duon gamit cellphone . Cheers to Maya developers .

Access

2023-07-05

I prefer accessing Maya both email or a phone number. Because there would be possible problems that person will experience (ex. losing/damaged their phone) and can’t use their phone number. They will resort on opening their paymaya app with a new phone but since they currently can’t since its only allowing a specific phone number. I do know that Maya is centered for smartphones which is having a faster access through information about your own budget and more but I do not feel that have other ways to “access” it since it is limited ONLY by an app and/or a smartphone. I hope it can expand not just by an app (probably an multiplatform online) and it would be helpful if a phone might be lost and all the savings of a person can be transferred somewhere else using different devices (either new account or to be saved temporary to a friend’s) to avoid further problems especially if that paymaya user does not have a physical card

Great app

2023-08-05

Maya works perfect. I just hope there would be a search bar when you look to buy load. Would be easy to find. Just hard scrolling all the way down and when internet is slow, it loads slowly too. Thank you

Useless!

2023-09-06

It used to work. It’s now telling me I have no internet connection every time I login. Every time it will ask for a password. Face ID login I tried to activate. Still asked me to login with a password. Ayusin nyo naman app nyo. Sayang lang ganda ng logo.

Paymaya

2023-10-08

I remember the times where I need to go out of the house to load up for my online class. Then I also need to pay an extra 5 pesos kapag sa mga sari-sari stores. When I discovered PayMaya, hindi ko na kailangan magbayad ng extra, may bumabalik pa sa akin.

Fast transaction

2023-11-08

Easy to navigate

Paymaya

2023-12-10

We can look at the system and you can see that it the appearance is not distracting to look. The buttons are functioning well and minimally lags when I use it. Mahalaga kasi siya since hindi dapat mainterrupt yung pagamit mo tuwing may transaction ka.

So convenient!

2024-01-10

In this trying and dangerous time of pandemic, it is so convenient (and safe!) to have Paymaya around to load cell phones, wifi, ipads; as well as pay bills without having to go out and expose oneself to the covid 19 virus :-)

Finally!!! iPhone X Optimized

2024-11-24

Updated for the new version. Thanks for finally optimizing Maya !

McGrey
2021-11-16

I tried requesting to change my mobile number since I lost my old one. They told me that I have to handwritten a letter of request and a signature and a valid ID. They always wanted me to revised my letter of request because my signature on my valid ID was different, when in fact there were a little difference between my 2019 signature till today. They want your signature to be perfect as seen in your valid ID, like wth?! All signature stroke aren't perfect you know! Well, I have a small amount of balance on my PayMaya but I don't care it anymore. I uninstalled their app from my devices and I WILL NEVER EVER USE THEIR POOR SERVICES AGAIN!



Is Maya Safe? 🤗🙏


Yes. Maya – savings, loans, cards is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,584 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Maya Is 27.7/100.


Is Maya Legit? 💯


Yes. Maya – savings, loans, cards is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,584 Maya – savings, loans, cards User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Maya Is 43.4/100..


Is Maya – savings, loans, cards not working? 🚨


Maya – savings, loans, cards works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $4.99


How was your experience with Maya – savings, loans, cards? Post a Review




Features

- All-in-one money app: Maya offers all the wallet features you need, along with a high-interest bank account and the ability to trade in crypto.

- Secure: Maya is super secure, with all deposits insured by the PDIC up to P500,000 per depositor.

- Beginner-friendly: The app is designed to be easy to use, with ways to learn the tricks of the trade right from the app.

- Rewards: Creating an account is free, and you can get a P20 voucher for signing up plus an extra P80 after completing your account and sending money for the first time. Complete account users can also buy load up to P200 and get 100% back.

- Maya Bank: Maya's savings and credit features are powered by Maya Bank, Inc., a digital banking entity licensed by the BSP.

  Customer Service/Support
Developer:
PayMaya Philippines, Inc.

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