Alipay is a super app designed to offer a bouquet of services to bring
convenience into your everyday life. Trusted by more than 1.2 billion global
users, Alipay’s offerings span from allowing it‘s users to make payments
(send, receive, and spend money with ease), manage finances, choose...
Let me create an account and make transactions but locked me out after 2 weeks
Alipay let me submit all my personal information, verify my US passport, accrue a balance, let people send me money, and make transactions without a chinese bank account for about two weeks. After two weeks they locked my account with a remaining balance and told me a chinese bank account is required. No warning that my account would be locked. I’m not able to login at all, transfer the funds out, or make transactions. I’m pretty sure this is actually theft of both my money and my personal information. I now think Alipay is a complete scam for non-Chinese citizens. As a Foreigner, I’m not allowed to open a chinese bank account and without Alipay I’m also not allowed to do basic things like order a Taxi, or eat at restaurants. Does the government give them the right to steal my funds without warning, without giving me the opportunity to withdraw the funds? Awful experience for non-Chinese citizen
Let’s talk of my personal opinions for user of long turn cooperation individual. I can not critic the influence of this appliance can spread overseas. And recent years Chinese citizens can even use these functions instead of debit cards. Credit of Alipay really worked in some situations, but sometime it a kind of illegal money eaters. Firstly, you feel you want to loan through the strength of their products, the terminal shows how easy you can afford it by next month. Than actually it ask you for your unplanned pocket money. It feels like hypnosis. I feel Alipay just a kidding of credit, do not believe it. These credits actually your next month’s salary. And added more, I means credit just their trumps. They want not only your salary, but also your houses.
Bad: wish I can give no star
I tried to set up an account to use Tour pass. A function that supposedly allows to use foreign credit card to link to alipay. My internet got disconnected half way through the process. Alipay then locked me out and asked to link a bank card in order to lift the restriction. Because I don’t have a local bank card, I called the customer service. It sent me an email asking me to upload my passport photo to verify my identity. But the link would not accept the photo in a format from the iPhone. I called the customer service back, but it no longer allows me to speak to a live person and loop me through the same voice mail again and again. Also tried to help to set up Tour pass for my friend. Her first credit card doesn’t work and it does not allow to switch to another credit card to try again. Before they make this service works better for foreigners, I do not recommend anyone uses it.
Tourpass for international
For internationals visiting China without a Chinese bank account, tourpass is the only way to pay merchants however this function does not allow users to send funds to friends since it is a prepaid card which will expire in 90days. Another way is to apply for an account with BOC or ICBC in the states and align that designated account to your Alipay which would work just like the Chinese.
Doesn’t work for US customers
Setting aside the fact that quite a few prompts, and some complete screens, are not localized to English, this app does not appear to take US credit or debit cards. I have no idea why this is in the US App Store, or why Apple approved it. Most of the functionality doesn’t work in the US and the app isn’t smart enough to hide features that don’t work based on location. Also the UI appears to be a challenge to how many functions can be smashed onto the home screen. Before expanding to the US, the company might want to have a US development team rework the app.
English version is finally released, but obviously many of foreigners don’t actually like it . Most reasons like it doesn’t accept US credit card or something like that . Whether you like or not it’s really useful , in China Alipay is a indispensable way to buy everything you want. You don’t even have to take cash .
No support for iPhone 10
It has been a week since the release of iPhone 10 and Alipay still does not support face scanning. I have to put in my password every time I want to pay for something. I have started to use Wechat pay, which supported iPhone 10 since the beginning. I never notice how convenient it was to use Wechat pay. I think I will start using Wechat pay from now on. I recommend all iPhone 10 users to use Wechat pay and not wait for Alipay to update. I mean come on! it has been a week almost all other apps have updated to support iPhone 10.
No iPhone X support
I used to love how versatile Alipay was. I used it for everything. I loved that it accepted my fingerprint on my iPhone 7. It made everything so convenient. But now I have an iPhone X and Alipay doesn’t use face recognition for payment the way it did with fingerprint. This is frustrating and inconvenient. WeChat used it and makes everything more convenient because of it. I often have to choose whether to use Alipay or WeChat to pay for things. Before it was no contest and I would choose Alipay. But recently I have been using WeChat more because of convenience.
Only Zig you have a Chinese bank card
Totally political affiliated. Only a handful merchants take visa/master, they force you using cash but the western world take all Chinese bank cards?
Half English / Half Chinese
The app is neatly incomprehensible to set up. After setting up with help from Chinese Friend and entering two US Debit cards, everything looked fine however you can not use US Credit/ Debit card to purchase anything. Worthless if you do not connect to a Chinese bank. Also what moron approves an “English @ app where anything beyond the first screen in written in Mandarin? Don’t bother trying to find a support resource- you won’t find one that works.
Make sure your card supports international transactions
International cards seem to add just fine, US only cards may not add properly for some reason. I was able to add my card without any major issues.
“Tour Pass” is a lie
Supposedly Alipay can now be used by foreigners traveling in China on a tourist visa. This is just not true. You can’t even make a Alipay account or get into the app without a chinese bank card. “Tour pass” is an option within the app so if you can’t make an account, you can’t get into the app. Its shocking that Alipay hasn’t figured this out and still advertises that “Foreigners can now use it!” because that isn’t true. I don’t recommend this terrible app.
Not supporting any USA bank account
I am living in USA, and wanted to send up a Alipay account so that I can do business easier with China, as it is used in many ways in China, but it doesn’t support any of my USA bank accounts, so I can’t link my bank to my Alipay account, what is the point that allowing me send up an account outside China but not be able to use it? I hope they work on foreign bank accounts ASAP.
The size of the software is too bloated and there are many unnecessary functions!
As a payment software, Alipay, I don't understand why it is so large? And the software contains a lot of useless functions. There are headache Taobao product recommendations in it. Although I know you are a company, can you not display it on the payment software. The function of the wrong head and horse mouth makes the software more volume Big.
Stole my money
Same problem others are having. App worked fine for a while and was super convenient. I had some rmb in my account and was able to use services like bike sharing whenever I was in China. Then Alipay made a change that requires linking to a Chinese bank account (bank accounts outside of China aren't supported). This previously wasn't a requirement. Now I can't even log into my account.
Yes. Alipay - Simplify Your Life is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,910 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for Alipay - Simplify Your Life Is 35.6/100.
Yes. Alipay - Simplify Your Life is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,910 Alipay - Simplify Your Life User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Alipay - Simplify Your Life Is 35.6/100.
Alipay - Simplify Your Life works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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