Netspend: Manage Your Money Reviews

Netspend: Manage Your Money Reviews

Published by on 2021-05-18

With the Netspend Prepaid Card, you’re in charge. Features like direct
deposit offer a convenient way to add money to your Card Account and get paid up
to 2 days faster.³ Use your card anywhere Visa® debit cards or Debit
Mastercard® is accepted. And with the Netspend Mobile App⁶ you can...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Netspend: Manage Your Money Reviews

  • By

    Love it

    I absolutely love Netspend, I work for the University of Arkansas and I started when I was 16, I used a pay card by them for a while, until it expired. They graciously sent me another official Netspend card once I turned 18. I activated it once my pay card expired and downloaded the app. The user interface is very mobile friendly and easy to use. I don’t use the mobile check load cause ya know, direct deposit is the way to go these days. But I’ve used everything else in the app. Payback rewards is a cool little way to save a little money, it’s easy to load and send money, easy to view transactions, and most of all, you can start a savings account! Which is something I’ve always wanted to do ever since I started getting paid. Also, customer service is very helpful and friendly. Netspend is a great Mastercard bank, and I’ll be continuing to use their card for a long time, the only thing I’d ask for is for prepaid cards to be accepted everywhere just like an average debit card from an bank such as Bank of America, or CHASE. I recommend this online bank for any young people just getting started.

  • By

    No Brainer!!

    I absolutely LOVE Netspend!!! I’ve been with them for over 3 years, had my account upgraded & I have NEVER had ONE issue with them! I get paid 2 days earlier than everyone else. Their customer service is on point. They have awesome no overdraft... which sometimes I do & they will let it go through but it’s usually only like 10 bucks. There isn’t any over draft fees. They do charge a 5 dollar service fee every month but that’s no issue. If you can’t afford that then something is wrong with you. Lol. They do charge an ATM FEE WHICH I WISH THEY WOULDNT! That’s THE ONLY ISSUE I HAVE WITH THEM!! Stop the ATM FEES NETSPEND!!! Dontgo to Chime, it’s a scam. If you don’t want to deal with an actual bank, this is the one to have. I’ve had banks that lied to me & took my money orclosed my account for no reason & I got tired of it, so I went searching, found Netspend & im soooo glad I did. I refer all my friends to Netspend. I’m telling you, they’re the way to go. & they give you rewards every month. Love yoooou Netspend!!!

  • By

    Complete idiocy ; DONT EVER SEND YOUR MONEY HERE

    This "bank" is a joke. If it's not one thing it's another the first direct deposit I received my account was locked even though I was putting the correct passcode! No where did it say how long my account would be locked for! I had to call THREE times and spoke to some guy at an outsourced call center who dgaf about customers lie to me and say oh I'll reset your password and it'll be fine. He neglected to tell me the time limit on using the password nor did the email state that I must use the password within 30 minutes. A week later I type in the password I changed it to and guess what IM LOCKED OUT. I tried to reset my password and it didnt work. I randomly try and login today from the app and thank God on heaven I was able to reset it to see MY OWN MONEY, but now I have ELEVEN dollars in transaction fees???? This is a BS operation! Run far far away. I would only suggest using them if you can't get a bank account anywhere else! I won't be continuing use and neither should you! I was sent this card randomly and thought I would give them a try. Never again.

  • By

    Crap Card Will COST YOU A FORTUNE in FEES

    Don’t walk RUN!!!! this is a horrible card they are charging me twice after I have had to direct deposit’s first they had my temporary card that doesn’t have my name on it and they charge me a dollar for credit card two dollars for 10 and a five dollar fee for unlimited on my first cars then they said they would send me a new card with my name on it I got the new card activated it they never told me that I would then get another set of chargers for one dollar for credit card and two dollars for pin# another five dollars for unlimited after I had two deposits made for direct deposit on my account that has both the cards they will not refund it I’ve asked them many times I am telling you they have taken 30 or $40 out of my account for these kids charges they charge me double I do not recommend this card I am currently looking for another card the only reason I have this card is because my account got hacked and I was using this card temporarily and it’s costing me a FORTUNE!!!!

  • By

    App needs a fix

    This app works well for me and always has. However ever since fingerprint recognition has been added I’ve noticed that the fingerprint pops up too quickly causing the login to glitch, you just have to press login again or scan a second time. But it is kinda annoying. If Netspend is reading this, a good way to replicate the issue is let an account timeout and than use the fingerprint after the auto logout and you’ll see what I mean. Otherwise thanks for everything Netspend!! I love your low returned e-check fees and I love that the card actually declines on reoccurring bills if I don’t have money. and I also love your overdraft service with a very low $15 fee! But most of all I love the fast payday!! Thanks for being so awesome! I’d love to see in the future however some sort of way to make the monthly fee disappear. Like maybe for long loyal customers or even a minimum balance type situation... Anyways have a good one!

  • By

    Horrible customer service

    Do for the app itself, it generally works with just a few problems. Such as when trying to load a check or send a message to customer service, it is very hard to get the keyboard to come up. Takes clicking in the area to put the info quite a few times. Now, as for their customer service......what a joke. They either have a computer bot answering your questions or their staff is only allowed to copy and paste generic answers which don’t always apply to your questions. Or they put it off on their partner who handles other areas, and give you a phone number to call that doesn’t allow you to speak to someone. When I got ahold of their customer service people, they kept assuring me that everything would work out fine, but couldn’t actually answer my questions and give me details. Said they could see the issue, but couldn’t give me dates of what they were seeing. But kept telling me to “be assured”. It’s a run around game that I didn’t ask to play.

  • By

    Card lost and I got to wait ten business days

    I’m so upset and annoying with Netspend I been with u guys since 2009 and have two direct deposit every week I lost my card and I ask for a new one to be expedited because I had no other way of taking money off and most of my money is tied into this bank well they told me I can’t get it expedited cause I don’t have that feature and I don’t understand when I was paying from my account the 25 to do it to say the least I was told there was nothing they could do and now I have to wait on what I work hard for mean while I also lost my citi bank card which doesn’t hold much but when I called for a replacement I got it next day no charge unreal I don’t suggest to anyone putting all ur eggs in this basket cause if u loose or damaged ur card u will be waiting 10 business day for a new one smdh I’m thinking about taking all my money out and just close my account when I do receive my cards smdh cause of this issue and I really did like u guys that’s why I stayed as long as I did but with this it’s a disappointment

  • By

    I may be a loyal customer but but definitely not valued

    Well I’m on a fixed income. Every dime is accounted for. So when I put a stop payment on my account I was told my money was safe. I was even given a cut off date for the stop payment. Well low and behold I get a text that I only have $31 I’m like holy smoke what happened I looked and saw that they let the transaction go through they broke their word. Not only that they found a loophole and tried to justify it but still admitted fault at the same time yet won’t give me my money for another ten business days don’t forget the holiday and weekend. They acted as if they didn’t care I finally spoke with a woman named Joy and she may have said the same thing as the others but she showed concern and she emailed me my dispute form and gave me hope that it may not take that long. Anyway I’ve been with this company 11 years we may be getting a divorce if they don’t show concern plus where’s corporate that was supposed to be contacting me

  • By

    Great Service!!!

    I’ve been with NetSpend since my son was 7. He’s now 22, and I still love the service. I use NS in addition to my banks. My only issues are: 1) PayPal doesn’t accept the bank to be linked to receive funds and withdraw them to the card, and 2) the FEDERAL regulations that only allow so many transfers between family members and the number of times I can remove from savings. But that’s Federal, not NS. My kids live in AZ while my husband and I are living in Ohio now. This is the most convenient way to send my kids money when they need it. AND ITS FREE TO TRANSFER!!! I see other reviews that aren’t so good. Not to discredit the problems they may have had, but overall, NS is a great company. Otherwise, I wouldn’t have been here so long!!!

  • By

    Great prepaid company

    I’ve been using Netspend as my bank for the last 2 years and haven’t had any issues at all with them. Only pay $5 a month to use it and there are never any overdraft fees which is a HUGE plus. I get my check deposited 2 days early too! I’ve had two instances of fraud since I’ve been using it. The first time, I had to call and report it. They refunded me and sent me a new card quick. The second time, their algorithms caught it before I was charged and it automatically locked my account. It only took 3 business days to receive my new card! Each time, the customer service was excellent to deal with! I’m extremely satisfied and I’d highly recommend this card!

  • By

    Good But They Stopped Trying

    Netspend has been my bank for payroll deposits for the past 4.5 years. I enjoyed getting paid 2 days early but to be honest that is the only perk of being with this bank. You have to pay a fee for every ATM withdrawal, you have to pay a monthly fee just for having an account or you have the option of paying a fee per transaction. Nowadays you can use Touch ID for finance apps but Netspend still makes you manually enter your password. Netspend also isn’t Apple Pay, Cash App or Venmo compatible, as the worlds gets more digital people need the ability to move money around easier. This bank has done right by me as far as disputes and fund accessibility but their cons outweigh their pros and I’ve switched to Chime today.

  • By

    Never any issues

    Not sure what all the fuss is about but I’ve had my card now over 2 years and has never had any issues. The only way you are charged any fees per transaction is if you have not selected a plan. If you read the card information prior to activating the card then you will know that. Also, the fact that someone has used this as a gift card also indicates no one took the time to read once again. So there is nothing wrong with this card. Getting paid 2 days in advance is always a great thing for me during any pay week. So those of you who has had any issues with NETSPEND prepaid card, only means YOU DID NOT TAKE THE TIME TO READ.

  • By

    Never had a problem

    I’ve had the Netspend card for a few years actually. Didn’t use it for about two years after it was sent to me. When I did see where it might would be an asset keeping me from having my Bank card online for auto debits /payments etc. I decided to give it a try. Can’t say enough positive about it. When I downloaded the app, I’ve had the same experience. Easy quick and quite useful. I split my direct deposit so that I can get paid some of my payroll two days ahead of my normal paY deposit day and I do -each and every single time. Kudos for an efficient product.

  • By

    Best prepaid card!

    I have had my card for years. I have had no issues. I get paid two days earlier with direct deposit. Customer service has always been helpful to me. From what I have read in previous comments; most of the complaints should not have been complaints at all. People should read the literature that comes with it, and pay attention to what the terms, agreements, and fees say. All information is given to you at purchase of card or reviewed online. I researched before I purchased the card. Have had a few issues with the app, but outside of that neyspend is by far the best prepaid card I have dealt with!

  • By

    It works.

    I’ve been using Netspend for a couple of mothers now and just upgraded to the new card. I’ve never had an issue using money and on top of that I have received my paycheck continuously two days sooner around the same time every week. The only thing I have issues with is that I can’t link my card to ApplePay(which is not a big deal for me, apple itself takes the card just fine)or use it for Uber. But I just linked that too Paypay and haven’t had a problem since.

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Is Netspend: Manage Your Money Safe?

Yes. Netspend: Manage Your Money is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,943 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for Netspend: Manage Your Money Is 22.6/100.

Is Netspend: Manage Your Money Legit?

Yes. Netspend: Manage Your Money is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,943 Netspend: Manage Your Money User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Netspend: Manage Your Money Is 22.6/100.

Is Netspend: Manage Your Money not working?

Netspend: Manage Your Money works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 1 Comments

By Decker
May 13 2021

let's see. First we put 7500.00 and 3 days later card is stolen. Ok no problem Call and cancel it order new one.. easy... wait for it now its January 2021 stillno card we ordered oct 2020.. weird. Check the account there's nothing there.. weird call and they are investigating cool.but wait 600.00 stimulus was put into the account we had no knowledge of.. the. We find out about the 1400 stimulus go to log in and weird guys were locked out.. MARCH.. its been almost 3 months of sending photo id 19 times. His address 28 times. We've sent the house deed car titles social security card even a letter from lawyer and they deny every time on some bs excuse. Ok now irs is involved and they send 1400 back to irs. Whatever but where's the 600? We ask and start a investigation and wouldmy you know were now negative 500... for an account that hasn't been used in over a year. We have 10.327.89 missing on q account we locked in 2020 due to theft. They never locked it they never issued a card. Someone stole it and we think it was netspend bc if the cardwas used wheres the transactions? Anything. Now they tell us we csnt close the account until there fee is paid. Hahaha ftc has been informed and we have a lawyer. Netspend will pay for what they have done. Unless you got it like that and can lose cash run far and fast. Dont choose netspend. Research them.

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  4. If you are a Netspend: Manage Your Money customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Netspend: Manage Your Money.

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