TaxSlayer: File your taxes Reviews

TaxSlayer: File your taxes Reviews

Published by on 2024-01-30

🏷️ About: TaxSlayer is a tax filing app that offers step-by-step instructions and a 100% accuracy guarantee. It allows users to easily prepare their federal and state tax returns using their smartphones or any device. The app offers different tax filing options, including TaxSlayer Simply Free, TaxSlayer Classic, TaxSlayer Premium, and TaxSlayer Self-Employed. The app also provides unlimited phone and email support to its users.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.0%

😎👌🔥 Positive experience
31.6%

🙄💅🫥 Neutral
14.4%

~ from Justuseapp.com NLP analysis of 16,334 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly interface that guides users step-by-step

- Easy to input and save information for basic 1040 ez returns

- Mobile-first optimization allows for easy tax filing on mobile devices

- Previous tax information can be easily downloaded

- E-filing is a breeze and costs less than other tax software



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

You guys are frauds

2022-05-21

You guys just lost a customer and I hope everyone leaves this company because I didn’t get my second stimulus check and other tax companies have paid their customers the $600. The fact you open up an account that’s closed and the IRS sent it to that so I don’t get my money when all my bank info hasn’t changed in 10 years!!! You guys caused me to not have money for my daughter and I to eat!!!! I was planning on that money so I’m done with you frauds and you don’t care about your customers. No one has reached out to me at all nothing. So inconsiderate goodbye. Telling everyone I know to stay away from you people. I’m a combat veteran too and I needed that money. You guys don’t even care about the military.

Would not recommend tax slayer to anyone

2022-06-22

I have had nothing but problems with Tax Slayer. They made an error on my tax return, causing me to file an amendment, and paying an additional $1,200 that I wasn’t expecting or budgeting to. I also had to pay tax slayer an additional $45 for the amendment in March. I was able to move on, until my account was charged for a NSF fee for $86 for tax slayer, who took over 4 months to charge my account for the first time I filed taxes in February. I logged in and I can’t find how to make a payment anywhere, either. I am a student, on minimum wage and live paycheck to paycheck. I am happy to pay my bills but there is no excuse for tax slayer to withhold a payment for over 4 months. Their poorly executed business has cost me more than it would have to have taxes filed elsewhere and caused much unnecessary stress and anxiety for myself. I would not recommend this tax preparation software to anyone.

Bait and switch

2022-07-23

This company says it’s free then when you get finished filling out all the forms and you’re ready to file they tell you there’s a charge and when you actually see what all the charges are it’s almost $100
This company says it’s free then when you get finished filling out all the forms and you’re ready to file they tell you there’s a charge and when you actually see what ALL of the charges are it’s almost $100

Why is everyone so sneaky?

2022-08-24

Tell people up front that the streamlined pay with your return bit involves you guys getting a $39 "processing fee". It could be right there next to the offer so people can make an informed decision or perhaps they could be sure they've got that the filing costs on hand and avoid the hidden fee. I only gave you my business cause I'm tired of inputting info manually, tried TaxAct and they were sneaky about the state return cost if you don't qualify for free file. I'll never use either of you again.

Disabled paste functionality on password field

2022-09-25

The developers disabled paste functionality on the password field when creating a new account. That is a big security problem as it forces people to not use a password manager and encourages people to use re-use passwords from other sites and/or use an easily-guessable password.

More concerning is that their developers don't understand computer security. They disabled paste functionality thinking that that somehow makes things MORE secure. But discouraging password managers and encouraging easy-to-guess passwords does NOT increase security.

Outside of the password brokenness, it is easier to use than TurboTax.

Glitches

2022-10-26

There were too many glitches when trying to check out it took me almost 2 days to complete the check I have due to website getting hung up in different areas. I had already entered so much information I did not want to have to completely redo on another site however I probably would not have use this site if I do known it was going to be this many problems

Turbo slayer

2022-11-27

While this still IS NOT COMPLETELY FREE it's way cheaper then turbo tax. TurboTax free version tried to charge me $120 after lying to me that my return was $30 lower than I knew it to be. this app gave me the correct return and only charged $30.

But even paying $30 to prove to my state that I don't own taxes and they don't owe me a return is ABSOLUTELY ABSURD. Gotta love living in the only country to do this to their citizens. Woo merica.

Easy to use, price it getting ridiculous

2022-12-28

Have used for a few years and being a repeat customer, forms carry over from year to year, making it much simpler. The price has risen year after year as well, which has gotten absurd.

Great app

2023-01-29

For basic 1040 ez returns hands down the best app available. Took me less than 30 mins to get my info typed in and saved. Took longer to try and setup my wireless printer and sync with iPad to print return. Very user friendly as always will help guide you step by step. You have to be a complete moron to not be able to use TaxSlayer. My only complaint would be that after wasting over an hour setting up my wireless printer the print button in TaxSlayer would not allow me to print from my iPad. So I’ll just get on my laptop to print no biggie. Yes TurboTax is very quick with there scan and go but they will overcharge the crap out of you. As always no surprise fees with this app. I used TurboTax once years ago and paid over 120 to process my return, as always this app charged a fair flat rate 53 dollars. Thanks again for the fast fair tax service this app.

To the better of the two

2023-03-02

I have admit I started my return with Turbo Tax and when I got to the fees.....I hit DELETE. I put in all my info and numbers got a good return and 1/2 the cost on fees. TURBO TAX wanted to charge me for deducting the fees from my refund. $40 this is STUPID go with this app and you won’t go wrong.

Thanks
Tony

It was pretty easy

2023-03-31

As long as you read and follow all of the questions and directions carefully.
You should start able to, file any kind of taxes easily yourself ...

Self-Employed taxes made EASY!

2023-05-02

For years I’ve used turbo tax but for some reason this year was wonky even though my situation hasn’t change, not to mention the cost had went up again. Anyhoo- I figured I’d venture out and try something different. I was so pleased that all my info from previous years with turbo tax was easily downloaded in no time and e-filing was a BREEZE; best part is it only cost me half of what I’ve paid in the past. I truly am impressed with this service, app, etc....

I think their name represents them very well!

Love it!

2023-06-02

I’ve been using this service to file my taxes for the last several years and each year I come back to use it again because it’s so easy and fast to use. Love it! Thanks!

Love TaxSlayer

2023-07-04

I have been using this app for probably about 10 years now and it never lets me down. Quick, easy & simple to use every year. I don’t think I would ever go any other way then this app. It’s not that expensive either! Keep up the great work!

Much more user friendly

2023-08-04

It is much easier to file now. This is the first year I did not run into any issues while filing. It is a much easier layout than before very strait forward. Thank you to the developers you have done a excellent job.

Awesome and easy to use!!! Thanks Slayer for helping my with my taxes!

2023-09-05

this app makes it easy to file my return. Being a return customer they had my information on file and my taxes were done in a snap. I also like the added piece of mind (for a small price) that they will help me if there is problems with my refund. Great product, great company!

Thank you!

2023-10-07

You made this much more easier than I imagined. I appreciate having a phone number to call and discuss with your team as well as email to send questions. The team is accommodating, professional, and offered answers quickly. Thank you again - Tom

Filing taxes

2023-11-07

This is a great app and site for filing your taxes.. I had previous used turbo tax but they were very very friendly about it this year.. I also tried the opirs website but that was the same. Then I tried this app and was immediately impressed with the service. Ian’s I’m going to get more than last year’s refund.

Taxes. On your phone.

2023-12-09

This couldn’t have been any easier on a mobile device. I jumped into it on my MacBook a few months ago to see what my tax situation was looking like and easily just wrapped up the loose ends on my iPhone in a matter of minutes. Seriously, a few years ago I would have never done my taxes on a phone, but this app is ahead of the curve with mobile-first optimizations. I did do diligence and ran my numbers through other software just to see if the money I owed was less. Nope! this app got everything. Taxes done been slayed!!!

Works great.

2024-01-09

The interface could use some minor improvements, but overall an easy and free tax refund calculator/ submitting tool.

I was able to submit my federal and state taxes and saved the $250 I paid liberty last year.

TaxSlayer is secure and uses Face ID before showing any personal information, even if the phone is unlocked and you are using another app. I loved that feature.

TaxSlayer also was not clogged with a bunch of advertisements or annoying pop ups. How refreshing!

Overall I’d recommend this to anybody who was filing their taxes and had a simple return they felt comfortable doing themselves. Great tool.

Shady fees at end

2024-12-18

Program is overall user friendly. Been using for years, but going to reconsider after shady fees that popped up right as I was trying to e-file. It was advertised as free to military, but after all the work to enter he info, it charged me like $50+ for “transfer fee” and some other crap. False advertising.

Excellent Service but too many bugs!

2024-12-18

In running iOS 13.3 and the proces was NOT as smooth as I have gotten used to. Little bugs here and there drove me bananas. Step your game up this app. I’ve been with you guys since at least 2007 and referred many friends, you do not want that to change.

Works great but state filling problems

2024-12-18

Easy to use and fast but if you try to click the add state return it doesn't work you have to click efile then it will prompt you to fill state taxes. Please fix!

A Wonderful Service

2024-12-18

I keep coming back to this app year after year because of the ease of use and great service.

Easier than TurboTax!

2024-12-18

Always used Turbo Tax, but no longer! Easy to navigate with helpful videos in case there was a question.

Easy to use

2024-12-18

Amazingly easy to use. It has a step-by-step process that guide you know how to do your taxes or allows you to do on your own as you wish.

Incredible tech

2024-12-18

I have used this app for years on my pc. This year was the first time using app on my phone. I took a pic of my w2 and with in 5 min my taxes were filed. 21st century tech is mind blowing. I only file fed so it was free. Super stoked.

Easy & fast to file

2024-12-18

I used many others apps to file my tax returns that said free filing. I filed my tax returns super fast and was so simple and may I add it was free!! I recommend TaxSlayer! I will be using this for next year as well.

Quick, seems correct

2024-12-18

The tax app I usually use increased prices dramatically this year, and I set out to find another one. this app gave me the same results as TaxSlayer I’ve been using and saved me about $70. Which I will need, as I owe some on federal taxes this year.

Reliable and Fast

2024-12-18

I’ve been using tax slayer since 2014. Easy to use, reliable, and fast.



Is TaxSlayer Safe? 🤗🙏


Yes. TaxSlayer: File your taxes is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 16,334 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for TaxSlayer Is 36.9/100.


Is TaxSlayer Legit? 💯


Yes. TaxSlayer: File your taxes is legit, but not 100% legit to us. This conclusion was arrived at by running over 16,334 TaxSlayer: File your taxes User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TaxSlayer Is 53.8/100..


Is TaxSlayer: File your taxes not working? 🚨


TaxSlayer: File your taxes works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with TaxSlayer: File your taxes? Post a Review




Features

- File from any device

- Prior year compare

- Upload a return

- Max refund guarantee

- Unlimited support

- Zero out-of-pocket fees

- Safe and secure

- Available in Spanish

- TaxSlayer Simply Free Federal $0, State $0, fast and easy filing, education tax breaks

- TaxSlayer Classic All deductions and credits, all income types, IRS inquiry assistance

- TaxSlayer Premium Priority support, Ask a Tax Pro, IRS audit assistance

- TaxSlayer Self-Employed 1099 and Schedule C support, Ask a Self-Employment Tax Pro, tax payment reminders.

  Customer Service/Support
Developer:
TaxSlayer LLC


Website: