Contact Vicks SmartTemp Thermometer Support

1st: having to give a star for this crap is one star too many for this useless thermometer! took temperature 5 times in a row and got completely different results each time ranging from 95.9 to 98.7 and all that within 15 minutes. I then used a classic mercury thermometer twice in a row and both times I got 98.9. If a fever thermometer cannot give you accurate readings well then it's just useless, plain and simple, no matter how nice the app is; the thermometer does not work. after reading all the wonderful reviews on here I thought that maybe my thermometer had been broken so I returned it and purchased a new one. The same happened. I just took my temperature orally 5 times in a row again. Every reading was completely different. I got temperatures from 97. 5 too 100.8. (!!) I honestly do not understand these good reviews of the product. It is totally inaccurate and 100% useless. Sure, the app is nice and shiny and looks good but what good is that if you're trying to find out whether you've got a fever or not and instead of an accurate reading you get some random readings that have nothing to do with your actual body temperature. Very, very frustrating. Advice: DON'T BUY THIS PIECE OF CRAP FOR IT IS A WASTE OF $ and time with a dash of extra annoying. FEEL BETTER Y'ALL !

I was excited when I received this thermometer. I got it for free to review. I loved the app and cordless functionality of the thermometer, as I have another thermometer that's iPhone compatible, but requires a cord. Unfortunately, I found this thermometer wasn't accurate. I tried it on my toddler when sick, and myself to determine it's validity. Compared to the other thermometers in the house, it was a few degrees less every time. I'm hopeful that the thermometer I received was malfunctioning, and that it's not a representation of the majority of these thermometers. I've had other Vicks thermometers in the past and have always been pleased. This one just didn't cut it.

I love the concept of this app. I really loved the individual profiles so you can keep track of multiple temperatures. It seemed like every time I tried to take my daughters temperature it would start and stop before I was ready so I think all of the readings were inaccurate. I got frustrated after a couple of attempts. I think it has great potential but seems too inaccurate right now. I received this product complimentary for testing purposes.