Contact Kinsa

Listed below are our top recommendations on how to get in contact with Kinsa. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kinsa. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transform Health Inc.

Social Support and Contacts

Useful Links:

• 
  By Gemini Fitbit-er

  1

  New phone not working

  I really loved this when it worked with my iPhone 7 but got the 11 and now it won’t sync or communicate. I’ve deleted the thermometer from my phone and reconnected/resynced and nothing is working. Even got the new app/firmware. The thermometer seems to work great and is fast but the app is letting me down. Doesn’t communicate, I have to manually add all temps, I did like the lag out of the app that says to only use with smart stick, also was able to edit temps/meds in case times were not correct. Sliding scale to manually enter temp isn’t very accurate either. I rather type them in and not use the sliding tab.



• 
  By Themaltesequeen

  1

  What happened?

  The old version of the app let you send the information via message (great to send to parents that aren’t home with the sick child)...it also started to auto fill the medication names (great when you’re up exhausted with a sick child). They’ve ruined such a great app! Maybe I can still use the smart stick app and call it a day, because this new version for the quick care I’ve got is garbage.



• 
  By Wade12222222222

  2

  Missing a lot!!!

  Either I’m missing something or it’s not there! I have two kids sick at once. If I don’t have the app OPEN and logging the child real time, I can’t indicate which temp was for which child at that time! I have to go in and delete temps. THEN, I cannot manually enter a temp for a specific time! I’ve figured out that the only item you can enter for a specific time was the medication, so my temp updates were all in the medications color. Further, I have been logging temps and meds for 3 DAYS and my history only saves the last 12 hours! That was USELESS when speaking to the dr! All of this needs to be fixed! I will stick to the old fashion pen and paper thanks!

1. Pulling issues faced by users like you is a good way to draw attention of Kinsa to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Kinsa customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kinsa.