Yami Reviews

I added things to my cart to price match another store before I submitted my payment and it CHARGED MY CARD ! WITHOUT SUBMITTING MY ORDER ... called customer service and said need an order number to assist me . I had to repeat over and over again that I did not have one because I never submitted the order . I actually checked the reviews and people claimed they never received their items so , I deleted Yami . Only to find I was charged this morning.... RIDICULOUS. Since , the payment is pending I have to wait 24 hours to call back

Right now they are having a 20% off discount if you order through their app. It is a disgusting scam that lure you to download their app. They will send you an e-mail say your payment info failed their system verification once you complete your order. They ask a photo of your credit and passport/drivers license in order to verify your payment or your order will be cancelled. I bet most people would choose to not send them such private information and let the order get cancelled. That's exactly what yamibuy want. Lure people download their app so they can send you push notification and collect your data on the background without even willing to give that 20% discount.

One year ago it’s my favorite shopping app. Now they just keep advertising adding benefits and etc., while the available item in Yami decreased significantly to even blank in some categories (and there were tons of items to buy before) I purchased gift card but found there’s nothing to add into my cart. Waiting for months until one of my wish list to be back to stock and ended up all others added before in the cart become unavailable, which means never be able to reach the free shipping limit as long as I purchase either tons (20+) of the same item (and wait for it to be expire or something) or buy something I don’t want. Shame on the business development team.

Ordered a few things off their website and was prompted to download their app to get the discounts that were advertised. I provided my credit card information at check out and the order was pending. This is where it gets sketchy...an hour later I received an email from asking for me to “ Please provide the picture of your payment card and your ID/Driver license or Passport.”
I promptly ask them to cancel my order because I was definitely not sending that sensitive information over. Please beware.

This company does a fake referral program where if your friends invite you to register, you both receive $5 on your next purchases. My friend and I tried it for 45 mins and it just doesn’t work. You don’t have to do these improperly executed promotions if you can’t deliver, stay honest.

Update: just tried unsubscribing from their email, and as of April 11th, 2021, their spam email does not contain a functional “click here to unsubscribe”. Two red flags in a row for a new user, stay away from this company if you care about honest business practices.

It’s only an okay platform to buy the things you have tried before and found on this platform. For new things to try, if you buy and don’t like cause it doesn’t work on you, they don’t accept returns unless it’s definitely broken and defective. And plus, they also block reviews and control what review shows and what not on most of the this app direct sell products so you can’t complain on there or see others complaints for lots of products. I would suggest to only buy things you know and can’t easily find them elsewhere.

Yes. I’m leaving this review because I just had a terrible experience with customer service and am very upset. Overall, this app has been my life saver for many times as a Chinese living abroad. Oftentimes, there customer service is good. But there had been repeated problems regarding payment authorization that just adds a lot of unnecessary steps and frustration. On top of that, the customer service was very unhelpful and got a bit argumentative when I was providing the feedback. So use at your own discretion. Overall I’d recommend but can’t give 5 stars.

There is definitely really good customer service but I just made my first (and only) order and despite the advertising I’ve seen about fast delivery, it took a week for them to ship it. Once I did receive my order, there were a couple of items that were expired and others I had to use quicker than I would normally have, if I’d actually have gone to an Asian market. I thought this would be a convenient experience but I’ll drive to get my groceries. It’s a nice idea though.

My first order with them was great, but my second order is where they cheated me. I ordered strawberry milk tea that’s $5.99 per pack. I ordered 6 packs and they only sent me 1. They didn’t refund my money for the other 5 that they didn’t send. You can’t call customer service because no one answers. You can do a live chat because there’s always a que, and they always just end the chat anyways, and they don’t seem to respond to emails. Sad because what I thought was great, and recommended to family and friends is not what I thought. Now I have to tell them all to delete Yami .

I moved to U.S for 7 years and I still miss the food in China everyday. Yamibuy has the best selection of food and skin care products. They have very friendly customer service representatives whenever you need them. Highly recommended for everyone who loves real Chinese food!

I thought Yami would have overpriced products or just he some sort of scam, but it’s got a lot of good options if you are looking for Asian goodies. I look for items fulfilled by Yamibuy for the best value and free shipping over a certain price. I’m honestly thankful for Yami for how easy it makes it to find some of the ramen and instant noodles I like!

I started to love this website at the first time I saw it. Good quality good deal. I can easy to find a lot of hot trendy food here and not need to ask my mom help me send from the other place. Have times and saved money. I love it . I wish i can give them 10 stars out of 5.

First of all, this app is definitely a five-star service!!! Love the products I bought from this app! However, I’ve been encountering issues since I updated Yami last week — all the banner ads and top selling list on the landing page won’t return any content after clicking but just blank pages. Hope it can be fixed in the next update soon!

I bought fresh foods from yamibuy during quarantine. The delivery service looks good. I received a text once it starts shipping then received a text when it arrived. The package seems try best to keep frozen veggies from icebaging. Love the fresh food delivery. A lot of asian vegetable choices. Recommend.

I ordered from them and the whole process was super smooth and easy. Shipping was super fast too. How quick they are to assist any problems you have shows they really care about their customers! Yami is also super easy to navigate and use, making shopping at ease. Definitely recommend this shopping app!

I wish I would have discovered Yamibuy earlier, but after I moved from a larger city to a small town in a different state it has been a lifesaver. It’s the only way for me to have access to Japanese and Korean food,beauty etc, since I have no availability to Asian stores or market in my current location. So it’s a necessity for me!

Yami is really easy to use and do online shopping. It has lots of great stuff from Asian countries including Japan, Korea, etc. and the shipping service is really fast( I live in SoCal and it does same day delivery, free shipping over $49). I can buy stuff from Japan , Korea , Taiwan one stop without going to mitsuwa, hmart and ranch 99, saves me lots of time. And their customer service is very efficient and responsive.

I am sitting in the states thinking about Korea a lot and the local Korean market here is small. Yami has things that I love and want to have as it brings me a little of love from a great country that I soar to two years in. Thanks for the updates as I am going to expand my buying in Yami and start looking into other things besides energy Drinks. But it’s a great app and I am glad I found it.

I love how easy to navigate the website. And you could really find a lot of authentic Chinese food/snacks on it. The shipping is quite fast and carefully packaged. The only thing that confused me is the different stores and it’s not free shipping with over $49 anymore. That something will just slow down my shopping circle. Otherwise I would have keep ordering on there.

Yesterday, was my first time buying something on this app. Placed the order around 12pm and received it today at 2:30pm. I seen a lot of reviews with bad experiences, but I wanted to give it a try anyways and I’m glad I did! I will definitely be buying more stuff from them again.

Prices are very reasonable and shipping is very fast. Items go out of stock very fast though but I understand how popular yamibuy has gotten. I especially appreciate how much care goes into packaging and shipping. I have purchased from here several times and each time my items arrive perfectly without damage. This means a lot to me because I shop online a lot and can’t say the same about other businesses.

I normally go to Japanese grocery stores to buy snacks. But after a friend of mine recommended Yamibuy to me, i found out that Yamibuy carries so many great products with a better price. They even have plenty of seasonal limited edition products which are really hard to find here in the states.