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i can't move my camara from right to left on my phone. it works down and up and right but can get it to work to the left. please help me. THANKS.

My camera has stopped moving to scan motion. It is showing traffic going past, but not rotating to record movement. How do I get this sorted. It was doing it before.

Camhipro on Android 13 does not work because location permission is not recognized. What is being do to fix this? When will it be working?

trying to access the camera on the APP but keeps saying WRONG PASSWORD even though its correct and i have reset the password a couple of times ... Also the App keeps crashing when I try to enlarge the picture using the arrows in the corner .. Advice please

My iPad keeps loosing the camera connection and I have to keep adding the camera. What’s going on???

I set up my Camhipro ptz camera on my ipad, but when I try to access it on my iphone it keeps telling me that I am using the "wrong password". I have tried changing the camera's password on the ipad and retrying, but the same message appears: wrong password. I gave tried the default password admin. No luck What can I do?

have change ISP, now camera disappeared, from new network. I have taken camera down, and connected via cable. Recognised but won't connect, and keeps saying wrong password. I have tried admin, admin but still says wrong password. I have tried entering my new network ISP, and password but still says wrong password and wont connect.

My two cameras stop working.This is Saterday mirning.Both of the was working last night.Tapped the app and it come up camHipro page. no camera picture.I have version v:4.1.14.

Is there any way possible that I can get a printed manual for the camera?

I just bought a couple Boavison security cameras, model HD22M102M. I'm using the CamHiPro app. I first started using the cloud option to record movement, then decided to go with micro SD cards. Everything was working fine when I was using a cloud account, but now that I'm using the sd cards, the app is causing the cameras to record constantly. I have the record duration set to 33 seconds, but once it records for 33 seconds, it starts recording another session for another 33 seconds...and so on and so on. And it's doing this without detecting any movement. I would like it to record only when the camera detects human movement...and just for 33 seconds. Please let me know what can be done to resolve this.

I bought a new android phone and transfer all my info in the new phone but the camgipro camera info dodnt port over so I went into the app and search for device and found my three camera but it keep saying wrong password. How can I retrieve my password and username

What app do I install on philips android t.v to use and view my camhipro

i buy a camhipro camer from amazon a couple weeks a go i install it it start to work couple days a go i reliase on my phone it say ofline when i check on the camer it have no light no way on it what can it be

Hello, I’m just wondering what sd card is needed for camhipro what size is needed

my cam hipro is all set up and records but does not notify on my screen or play a notification tone why is this

I have a neighbor requesting some footage from Sept 10th for a court case. However, it is not visible for playback. How far back can I retrieve data from cameras?

Great app, but could be better. Noticed two critical issues: Lags quite too often Unauthorized unidentifiable user Please advise.

have change ISP, now camera disappeared, from new network. I have taken camera down, and connected via cable. Recognised but won't connect, and keeps saying wrong password. I have tried admin, admin but still says wrong password. I have tried entering my new network ISP, and password but still says wrong password and wont connect.

Used the camera less than 9 months. Gears in the camera will not travel back and forth. The mechanism locks up. Cannot seem to get the unit to scan left and right - seems to set right and sticks there - any suggestions of how to fix this - seems to be a common problem - internal Motor seems to have jammed on horizontal lock - does S move up and down but that’s a different motor. I have rebooted and re installed however has not fixed the issue - seems more mechanical - motor seizing . is this fixable - replaceable ? Do you have any solution. Cheers Alan DAvis Alanxdavis@redacted

after iphone update viewing my cameras the image was stretched weird so I reinstalled the app. my cameras reconnected but I cannot view because I don't have the correct password. How can I reset my password and username.

I lost my username

i have camhipro running on my old Galaxy android phone and it works great with 10 cams. I have a new phone and the cameras did not transfer over. What am I doing wrong? are there filse that I can transfer from the old one to the new one without having to recreate all these cameras, of which some are shared to me. Thanks Bill Dedic US 13192902724

I replaced my android phone and unable to figure out how to add the camera to my new phone. This is a vacation home where it is installed and don't have access to the camera to scan the barcode on the camera. How can I add a new phone without being present at the camera?

Used the camera less than 9 months. Gears in the camera will not travel back and forth. The mechanism locks up.

I had to get a new phone now I do not know how to hook my system up to my new phone android

There is no video/picture attached when a motion detection is sent.

i can not add my camera to my new phone or i pad it keeps asking for user name and pass word in which i dont remember that is there a way to reset the device

How do I change the password when installing camera? What should the passwords be?

I can’t get my cámara Online because it doesn’t allow me to change User name and Password- can’t connect to Wifi?? Can someone help?

Trying to set up on Bluestacks 5 - It did work before on the previous version, but now it treats me as a new user. Can I not just sign in and get the 2 cameras and settings I now have automatically? There does not seem to be an option to sign in to my existing account. - If I try to add the cameras as new cameras, it asks for a UID - If it is on the original camera I have no way to access it as it is located very high up an outside wall and no way can I get to it without getting someone in to see what it is. The box is long gone. Then it asks for a username, I cannot remember what that was and a password which I do think I have, changed just recently. You will know all of these at your end I suppose. Can you email me billcowan1@redacted what exactly I have to enter - Ideally just as it is set up on my phone +44 799551962. There must be an easier way! I'm happy with how it works on my phone, but want to use it with Blue Iris so I can use it with all my other varied cameras in the one app. All advice is very welcome.

Jan 12, 2022. I just installed the latest update on my iPad. Now the app will not connect to the camera. What do I do?

CamHipro camera change the position I set it on by itself. How can I stop it from doing this?

How do I keep my android phone linked to my camera when traveling out of the house ?

I am currently using CamHiPro with 2 cameras Boavision HD22M102M and HX Series SV3C. Both cameras work well on on my android while using my home Wifi, but I have 2 problems: 1. When out of the home and on my TMobil LTE network, both cameras will not connect. 2. Cannot send gmail emails notifications. Please advise