SchoolMessenger app not working? crashes or has problems?

SchoolMessenger Status

Last Updated on 2024-07-26 by Reliance Communications, Inc.

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Summary of SchoolMessenger Problems 😠👌🔥

- Educators cannot delete messages

- Sending a message to families is a multi-step process

- Notifications do not go through properly

- No way for a parent to begin a message to the educator through the app

- App keeps telling users messages are unread when they've all been read

- Number of messages never gets deleted when read

- Customer service on app and website is unhelpful

- Preferences for notifications not working

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Common SchoolMessenger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SchoolMessenger app on iOS and Android devices. Solve all SchoolMessenger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SchoolMessenger iPhone Issues and Solutions

SchoolMessenger iOS app crashes, not working, errors
SchoolMessenger iOS app network issues
SchoolMessenger on iOS has black/white screen

SchoolMessenger Android App Issues and Solutions

SchoolMessenger has errors/crashing/not working
SchoolMessenger server network connectivity issues
SchoolMessenger has black screen

SchoolMessenger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SchoolMessenger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SchoolMessenger app crashes or not working on Iphone (iOS):

Close and restart the SchoolMessenger app on iPhone
Update SchoolMessenger app to the Latest Version for iOS
Uninstall and reinstall SchoolMessenger iPhone app
Update your iPhone to the latest iOS version

Fix SchoolMessenger on iPhone unable to connect to server/internet connection issues::

To resolve SchoolMessenger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SchoolMessenger black/white screen (blank screen) on iPhone:

Follow the SchoolMessenger iOS app troubleshooting guide Here →

SchoolMessenger Android App Issues and Solutions

Fix SchoolMessenger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SchoolMessenger app issues:

Force Stop the SchoolMessenger App
1. On android, goto "Settings" » click SchoolMessenger app. » click "Force Stop".

Update SchoolMessenger to the latest version on PlayStore

Clear SchoolMessenger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SchoolMessenger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SchoolMessenger.

Fix SchoolMessenger unable to contact server/ SchoolMessenger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SchoolMessenger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SchoolMessenger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SchoolMessenger on android.

Solve SchoolMessenger black/white screens issue on Android:

Follow the SchoolMessenger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Reliance Communications, Inc., developers of SchoolMessenger.

About this app

The new this app app gives busy parents, students, and staff a powerful way to stay engaged with their school or district, and connect to each other. this app app is not for sending broadcast messages. If you are a this app Communicate notification customer looking to send broadcast messages, please download the this app Admin sender app.