Contact SchoolMessenger Support

by Use Remind Instead

If I could give zero stars I would. This app is not conducive to a parent or a teacher’s needs. As an educator, it will not allow me to delete messages. Sending a message to families is a multi step process that can be aggravating to deal with especially if one is in a hurry. Notifications do not go through properly. (Either not at all or 12 notifications for one message) There is no way for a parent to begin a message to me through this app. They are forced to reply to an announcement I have made and most parents have opted out for fear of everyone seeing their replies (even though I make it private). Parents are not getting messages until a day or two later. My school district has had to send out MULTIPLE test messages in the middle of the year to ensure everyone is receiving the district’s messages. There are some serious functionality issues with this app. School messenger should contact Remind Me and take notes. If our district hadn’t taken on this app I would still be using Remind for my classroom and families. Good luck to those of you who have download this horrible app.

by GladMom20

Worked fine for a couple years and now the app keeps telling me messages are unread when they’ve all been read. Number of messages never gets deleted when read. Reached out to customer service on app and website with no help. Also preferences for notifications not working. Getting calls and emails when it is set to text. Really frustrating and annoying

by Haswain

Constantly logs me out. Recently it started constantly notifying me despite having notifications on the app turned off. There were no new messages it just kept randomly sending me like 10 notifications in a row a few times a day. Turned off app notifications in my phone settings. About to delete the app If this doesn’t work.