HMH Well Reviews

HMH Well Reviews

Published by on 2026-04-14

🏷️ About: Use QR codes to share your COVID-19 vaccination information and save your vaccine record to the Health App. The HMH Well app gives users the ability to manage their health needs.


       


Is HMH Well Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 71 combined software reviews.

Is HMH Well Safe?
HMH Well does not appear safe based on available data.
0/100

  Safety Analysis »»

Is HMH Well Legit?
HMH Well does not appear legitimate based on our analysis.
0/100



Summary of Customer Reviews (Takeaways): 💎

- Convenient and all medical information is in one place

- Map hospitals and urgent care locations closest to user's location

- Clean design that makes it easy and intuitive to use

- Ability to view medical records of family members

- Can cancel or make doctor appointments

- Helpful in finding an urgent care with short wait time



Read 21 Customer Service Reviews 😠💢

2.8 out of 5
Going backwards !!

Why I can’t no longer share my test results with the Apple Health App ?? I like to way the health app shows the test results on one page instead of opening a bunch of tabs ... This is not good !!!

The Worst!

This is without a doubt the worst app I have ever come across! It really deserves a zero rating. First off it’s not mobile friendly. When I spoke to the IT desk they said oh you have to use a laptop. What good is that if you’re not home? Honestly, whoever created HMHWell needs to go back to school. Useless!MC5

John S

HMHWell no longer works for me. I’ve deleted and reloaded still nothing. I rely heavily on it on the phone and now it’s gone. I would have given it 5 stars when I could access it. Now I can’t so it’s useless. It forces you to give 1 star but it’s actually 0 stars as it doesn’t work

Please help

I cannot see into my daughter’s account, HMHWell crashes and I can’t even log in.
I can’t see her appointments when I login from the computer. And I cannot get a hold of anyone.

Waste of time

Can’t even create account to review it. You would think having to do with medicine and life this would be more professional

Disgusted with new APP,

Does not deserve 1 star!! No APP developer talked to a user. Can not do simple comparisons of past test results on one page screen of phone. (In order to LOOK at the screen from phone screen Or just LOOK at it! ) Standard lab results not on same page with results for comparison. Therefore, using your phone to search lab results and is Useless. Now, I ask my provider to print out all my results every appt, but my CMP is delayed to next appointment!! Any good part of new APP is ruined by destroying the simple great features of previous software package. Calling information phone nbr is useless because customer service only helps you sign up, they have no knowledge of how software works. The person who bought this software should be fired.

Useless

I didn’t realize the HMHWell was changed. I go in to check my 7 month olds history and future appointment and I have no clue where his info is at. It can only be seen on the website and I had to search for it. I called the customer care # provided for help and the man Joey has no knowledge of what to do. He’s telling me I have to speak with someone else. Why would HMHWell have this # for assistance if it’s not going to be provided. I am so upset, HMHWell is suppose to be an easier way to get info and it is not. Please bring old app back it was so useful this new one isn’t.

Dont bother downloading!

HMHWell is terrible ... never remembers sign in info, not sized correctly for an iphone, and information obtained after resetting your password in never current.

Can’t log in or reset my password

I have been trying to reset my password but I don’t receive anything in my email. I emailed for help but no one emailed me back regarding the issue. I provided my phone number and all the information. I need access to my medical files and blood results. HMHWell just doesn’t work and terrible

Can’t even log in. Support staff admits it!

I keep getting “ terms and conditions could not be loaded”. I call the helpdesk. They say “sometimes HMHWell doesn’t work”. I ask if it ever works? They say “don’t use HMHWell ”

I hang up

Waste of time

I don’t quite understand how at first I was able to view my test results on HMHWell , but now I get a message that says I have a new test result but went I go to check it out on HMHWell . It tells me to go check “the website” ( whatever that is) for your results. So why have HMHWell when it doesn’t give you the information.

Terrible App

Tried to sign on several times. Claiming no connection to server. Not true. I am connected. Then I got a message they were sending password. The screen came up with just numbers. Couldn’t enter password as the password had letters. The old app was great this one horrible

App not working

I am not able to get in HMHWell . It keeps giving me an error. Please fix it.

Lost ability to switch to child’s profile in app

Please fix it ASAP

Dumpster fire

HMHWell is an absolute dumpster fire. Constantly crashes, information keeps getting deleted, when trying to complete forms it sends you to the website and signs you back out.
No point in downloading HMHWell if it forces you to go to the website anyway

I don’t have a problem

I find it easy, it’s got all my tests and med and I can cancel or make Dr appointments. I think it’s great

Impressive app

HMHWell includes a number of features I have not seen in other hospital apps. It has a clean design that makes it easy and intuitive to use.

Convenient Medical Info and Hospitals near me

Very convenient and all my info is in one place. The map hospitals and urgent care locations closest to my location are handy too. I’ll be adding my wife and daughter to this so I can view their medical records too.

COVID vaccine

Excellent service

So much better!

I needed to find an urgent care that was open today and found one with a short wait time!

App gets stuck and doesn't open

Can you please fix this its effecting me on IOS 10.3.3



Is HMH Well Safe? 🙏

HMH Well does not appear safe based on available data. JustUseApp Safety Score for HMH Well is 0/100.
This assessment is based on our NLP analysis of 71 user reviews. Combined with the app store average rating of 2.8/5.

Safety Analysis

60% of users say app is risky 🚨
60%

28% of users say app is safe 👍
28%

12% of users have some concerns ⚠️
12%


Is HMH Well Legit? 💯

HMH Well does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for HMH Well is 0/100 .
This conclusion is based on analysis of 71 user reviews.

🔏 Privacy & Data Safety

HMH Well collected the following data from you:

  • Data Not Linked to You:
    • Health & Fitness
    • Location
    • Identifiers
    • Diagnostics



How was your experience with HMH Well? Post a Review




Features

Through the MyChart feature, they can book an appointment, see their lab results, send a message to their physician, and renew a prescription.

Use QR codes to share your COVID-19 vaccination information and save your vaccine record to the Health App.

Patients can get directions to the nearest facilities and view Urgent Care wait times.

You’ll be able to call them right from the app or find the directions to their office.

We’re adding our Find A Doctor capability.

  Contact Support
Developer:
HackensackUMC