Wellframe Reviews

Wellframe Reviews

Published by on 2024-11-06

🏷️ About: Wellframe helps you feel in control of your health by connecting you to care right on your iPhone or iPad. You can send a private message at any time to your care team - it's as easy as texting, but more secure.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
50.3%

👿🤬😠 Negative experience
36.1%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 9,033 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app offers check-ins and support from dedicated coaches, which is helpful for those going through a difficult time with their health.

- The staff of South Shore Hospital's cardiac rehab program show extreme dedication to aiding in the rehabilitation of every individual put in their care.

- The app provides customized care, addressing each individual problem with medical expertise.

- The stress management portion of the app is simple, bite-sized, and encouraging.

- The app has a pedometer, articles on heart health, and a calendar component to keep track of exercise activities, medications, and specialist appointments.

- The coaches assigned to users provide constant feedback to questions and concerns, providing constructive information in a timely manner.

- The app provides essential information sent after consults with a nurse and a dietician, which has helped users immensely with their health issues.

- The app offers day-by-day information on pregnancy and allows users to message their nurse with questions.



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Useless App

2022-05-24

You can find more information regarding your health from reliable sites such as the Mayo Clinic than in Wellframe. This is a dumbed down version of healthcare that an elementary school would teach. The fitness tracker is useless unless you carry your phone in your hand all day long. And I’ve been waiting 5 days for someone to respond to the chat service. Wellframe is getting deleted from my phone because it did absolutely nothing innovative or positive for my health.

Ok

2022-06-25

Wellframe is ok. I wear a pedometer everyday though it’s my Apple Watch. I don’t understand why there is no option to access that data to track my steps. Wellframe instead demanded access to my motion detected through the phone, which is less accurate and will burn up my phones battery life quicker. I’m extremely unhappy with the developers inability to use current technology.

Worked for a while then stopped. One useful feature

2022-07-26

After working reasonably well, although inflexibly and without much in the way of useful features, Wellframe crapped the bed this morning. It no longer tracks physical activity which is one of my rehab goals, provides perc tube maintenance reminders, or medication reminders. Restarted, reinstalled, logged in and out; the usual fixes, but it’s broken. iOS on my phone is up to date. When it was working, it disappointed because previous days’ activity could not be reviewed, changes in medication reminders would not take effect until the next day, and the whole interface was clunky. Basically it’s free, but you get what you pay for: a simplistic, inflexible, feature-limited app that randomly stops working (what little it did do). It only gets 2 stars because it does provide, in-app, a direct means to connect with my treatment team. Like a hundred other communication apps, but it was integrated and direct.

Ho Hum

2022-08-27

This is an ok app. However, as others have stated it doesn’t work in conjunction with the Apple Watch. Why does it not use the analytics available but instead require you to carry your phone or tablet? It is a good starting platform but needs to incorporate technology that people use to track their health. It was my Apple Watch that first alerted me to having an arrhythmia and verified by cardiologist, not iPhone or iPad. Hopefully it is in the works for future update.

App needs work

2022-09-28

I don’t understand how Wellframe measures your physical activity; my iPhone will be charging on it’s cradle, and I would reach my physical activity goal. I would like to see an additional section for inputting weight results. On the plus side, I like the fact that there is the ability to communicate with your care team and Wellframe reminds you to take your medication(s). Wellframe is not intended for use in an emergency situation; dial 911 immediately.

Great App!!!

2022-10-29

I want to say Roxanne has been Absolutely Amazing and VERY helpful! I never knew about Wellframe until my health took a bit of a negative turn about a year ago. Thankfully I am feeling better and still working on it! I LOVE the check ins and support that Roxanne has offered through such a scary time! There is nothing scarier than not knowing when it comes to your health. I was not getting any answers for a long time from Doctors but Roxanne faithfully checked in! Asking questions and offering some helpful advice! Just having someone to talk to and reach out was always great!! Thank you so much Roxanne and for an app like this!!!!

Love app

2022-11-30

Wellframe gives you day by day on things to read about your little bundle of joy. Also gives you week by week on the size of the baby and what’s new. I get to message my nurse on questions I have and I get a response back. It’s not right away but the next day I do.

Keeping track

2022-12-31

This apt is the best thing for it helps remind me of what I need to do. It inspires me to keep faithful to my commitments and there is always someone there if I have questions or problems.

Helps me remember my medication

2023-02-01

I enjoy keeping track of my steps each day they help me remember to take my evening medication and the people who are my care providers are great to work with.

New to the Program.

2023-03-05

So far early on, it’s easy. The daily suggestions/questions are short and to the point. Looking forward to see where it takes me.

Wonderful app

2023-04-03

Well-frameand the care managers have been very helpful. Although I don’t access Wellframe everyday is is great for check in and accountability. I would definitely recommend Wellframe to my friends and family.

Communication

2023-05-05

I like the way I am able to communicate with my Case Manager (Renee) right away and know she will get back to me without needing to wait on a phone or leave a voicemail. this app is very user friendly and convenient! Thank you

Modifying Life & Creating a Better World for OUR Spirits as ONE! ☝️

2023-06-05

Love Wellframe & the “puns” here & there! Keeps me giggling & my heart smiling! ❤️ It takes uniformity to creat a difference & It only takes a Single flame to ignite the passion for others to desire similar results that adapt to their own personal needs!

**5 Gold Stars!**
🤩🌟🌟🌟🌟🌟🤩
🐇 Happy Holidays! 🎄

Wellframe value

2023-07-07

Although this app provides constant reminders to the user, the real value is the coaches that are assigned to you. Mine have provided me constant feedback to my questions and concerns. No matter what I ask, they provide constructive information in a timely manner. Having them within a key stroke is comforting.

Great service

The Wellframe App is brilliant...

2023-08-07

I love how it has a pedometer; it’s great to know how many steps I take, when I’m walking. The articles on heart health are clever & easy to understand; I’m particularly enjoying the ones on stress management. The calendar component is very helpful to keep track of exercise activities; medications & specialists’ appointments.

Useful tool

2023-09-08

I used the stress management portion of the well now app and found it simple, bite sized and encouraging. I actually liked it well enough to restart it after completion- just to reinforce some of what I had learned! I’m not a huge fan of technology when it comes to managing human emotions and problems- but this one really delivered.

Great app but would suggest 1 update

2023-10-10

I really love Wellframe. I find myself really striving to achieve 100% of my daily check list. I would suggest one change. Offer Wellframe on Apple watch or allow it to access the step count in the ihealth app. I don't typically carry my phone when walking & have missed that activity goal because of it. (very frustrating lol) otherwise it's a great app.

Advantages of Wellframe

2023-11-10

Having access to our caretakers allows for each of us to have customized care. Addressing each individual problem with the medical expertise has allowed me to recover from my surgeries with confidence and expert guidance. It has been a long hard road and their encouragement and inspiring messages have reinforced me at my weak moments. this app has been an excellent tool and helper in achieving better physical and mental health. Thank you to staff and team members for all the things you do to support your clients.

Cardiac rehab staff

2023-12-12

As I come through an extremely difficult time in my life. It has given me confidence and a feeling of safety to work with the entire staff of South shore hospitals cardiac rehab program. Every employee of your program that I have had the pleasure of meeting has shown an extreme dedication to aiding in the rehabilitation of every individual put in their care. South shore hospital in my opinion should be absolutely proud of its program and the staff they have chosen to administer that service.

The best medicine I’ve had in a long, long time!

2024-01-12

Wellframe has provided me with the information sent after consults with a nurse and a dietician - both who have helped me immensely with the many health issues I have been experiencing. The information they have sent has been essential to me living my best life possible!

Doesn’t link to FitBit or Apple watch.

2024-12-16

The activity tracking is a nice idea, but although I always have my phone near me it’s not usually in my pocket (women’s pants don’t always have pockets) so linking to a FitBit or Apple watch would be more useful for tracking. Plus, those can track your weight and heartbeat, etc.

Good App

2024-12-16

I like Wellframe and I hope to see it grow as a source for care providers and patients. I’d love to see it interface and pull from other apps like Fitbit, Strava, MyFiffness Pal, LoseIt and other tracking devices and plans. Keep up the good work . I’d love to get my stats in your hands so you can better understand me.

Apple Watch

2024-12-16

I like Wellframe but really wish it worked with Apple Watch. I have to carry my iPhone for Wellframe to pick up my steps. I have the pedometer app on my Apple Watch but this app doesn’t pick them up. It doesn’t pick up from my activity app either.

Wellframe App is Very User-Friendly

2024-12-16

You think of everything and explain various situations that are easy to understand. Thank you for helping me to get on track.

Anne Stalker
2021-03-22

Wellframe keeps closing and I can do anything on the app.



Is Wellframe Safe? 🤗🙏


Yes. Wellframe is very safe to use. This is based on our NLP (Natural language processing) analysis of over 9,033 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Wellframe Is 58.2/100.


Is Wellframe Legit? 💯


Yes. Wellframe is a totally legit app. This conclusion was arrived at by running over 9,033 Wellframe User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Wellframe Is 73.9/100..


Is Wellframe not working? 🚨


Wellframe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Wellframe? Post a Review




Features

Wellframe helps you feel in control of your health by connecting you to care right on your iPhone or iPad.

You can send a private message at any time to your care team - it's as easy as texting, but more secure.

Your care team will create a personal daily checklist for you with helpful articles, videos, and things to do.

Wellframe is always free for users - just sign up with the access code you received from your sponsoring provider or company.

The more tasks you check off, the more your care team can customize your program for you.

Set reminders to help remember your medications and appointments, and track your steps and progress over time.

Wellframe takes your privacy and security seriously and is fully HIPAA-compliant.

You’ll learn what to expect and feel better supported as you go.

  Customer Service/Support
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Wellframe

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