MyFrontier app not working? crashes or has problems?

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11 User reports:
App has problems
 User reports 11

⚠️ Most reported problems ⚠️
Login
38.9%

Something else
38.9%

Connection
11.1%

Not working
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Marilyn Mirza:

I put my email and password in and will not login

View
solution
D
Dawn Mueller:

Can’t check in. Getting error code

View
solution

📋 7 Reported Issues:

L
Liz Lopez 2025-06-07

Internet connection

T
Tim 2025-05-16

Error message: "There was a problem logging you in. Please try again later."

C
C. Mmiles 2023-09-01

I cannot log into web app due to misplaced name and/or password. This is for the app with an IP address, not my account. How can I reset or find nm/pw so that I may access app settings?

T
Thomas Edmondson 2023-07-07

your ap not working and your service is terrible

⚠️ Troubleshoot | Report Issue ⚠️
J
Jeff Butler 2023-06-15

I'm trying to create an account and when I click 'Join Now' I get ZERO ERRORS it acts like its going to do something because the 'Join Now' button grays out but it then just un-grayes and thats it. No errors no anything. Any ideas?

N
N Hansen 2023-06-13

MyFrontier app will not download!

B
Barbara Briggs 2023-04-17

Since it is impossible to sign onto Frontier.com no matter which browser..Firefox. Edge. Chrome. I have to change my password each and every time. I can only sign on once before having to change password again!!!!! I downloaded the app to my cell phone. HOWEVER, the APP .only allows me to look at or pay for ONE of the TWO lines that we have. We have TWO numbers...one business and one residential...... How the HELL am I supposed to pay my phone service via internet or via the app. You cannot even talk to a human about my service. I need access to BOTH numbers. I want to make some changes or additions to one of the phone lines and need to discuss with a HUMAN BEING.

Showing 1-7 of 7 reported issues:

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Common MyFrontier Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyFrontier iPhone Issues and Solutions

  2. MyFrontier Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: AppSupport@ftr.com

Website: 🌍 Visit MyFrontier Website

Privacy Policy: https://frontier.com/corporate/privacy-policy

Developer: Frontier Communications




‼️ Outages Happening Right Now

  • Jun 07, 2025, 11:13 AM

    a user from Jackson, United States reported problems with MyFrontier : Connection

  • Jun 04, 2025, 10:02 PM

    a user from Plano, United States reported problems with MyFrontier : Login

  • May 16, 2025, 08:17 AM

    a user from Apollo Beach, United States reported problems with MyFrontier : Login

  • May 15, 2025, 11:46 AM

    a user from Tampa, United States reported problems with MyFrontier : Login

  • Mar 18, 2025, 09:41 PM

    a user from Manhattan Beach, United States reported problems with MyFrontier : Login

  • Feb 24, 2025, 05:04 PM

    a user from Fort Wayne, United States reported problems with MyFrontier : Not working

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