Universal remote app not working? crashes or has problems?

Universal remote Status

Published by yohan teixeira on 2023-11-13

Universal Roku remote is a tv remote that allows you to easily control your Roku
tv or Roku stick device directly from your iPhone / iPad. Simple to
setup: Connect your iPhone / iPad to the same WiFi network as your Roku TV, the
application automatically detects the device to control and you can now use your
Phone to control your device.

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Common dislikes about Universal remote app

- Contains too many ads

- Volume feature doesn't work for some users

- Left and up buttons are reversed for some users

- Cannot turn TV on with the app

- Could be simpler for younger users

Have a Problem with Universal remote for Roku tv? Report Issue

Common Universal remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Universal remote app on iOS and Android devices. Solve all Universal remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Universal remote iPhone Issues and Solutions

Universal remote iOS app crashes, not working, errors
Universal remote iOS app network issues
Universal remote on iOS has black/white screen

Universal remote Android App Issues and Solutions

Universal remote has errors/crashing/not working
Universal remote server network connectivity issues
Universal remote has black screen

Universal remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Universal remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Universal remote app crashes or not working on Iphone (iOS):

Close and restart the Universal remote app on iPhone
Update Universal remote app to the Latest Version for iOS
Uninstall and reinstall Universal remote iPhone app
Update your iPhone to the latest iOS version

Fix Universal remote on iPhone unable to connect to server/internet connection issues::

To resolve Universal remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Universal remote black/white screen (blank screen) on iPhone:

Follow the Universal remote iOS app troubleshooting guide Here →

Universal remote Android App Issues and Solutions

Fix Universal remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Universal remote app issues:

Force Stop the Universal remote App
1. On android, goto "Settings" » click Universal remote app. » click "Force Stop".

Update Universal remote to the latest version on PlayStore

Clear Universal remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Universal remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Universal remote.

Fix Universal remote unable to contact server/ Universal remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Universal remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Universal remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Universal remote on android.

Solve Universal remote black/white screens issue on Android:

Follow the Universal remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yohan teixeira, developers of Universal remote.

Verified email

Contact e-Mail: [email protected]

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Developer: Roku Inc.

E-Mail: [email protected]

Website: Visit Universal remote Website

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Developer: illlusion

E-Mail: [email protected]

Website: Visit illlusion Website

About this app

Universal Roku remote is a tv remote that allows you to easily control your Roku tv or Roku stick device directly from your iPhone / iPad. Connect your iPhone / iPad to the same WiFi network as your Roku TV, the application automatically detects the device to control and you can now use your Phone to control your device. NB: Universalremote only works with TV with Roku system embedded. If you have any questions / comments please email us: support@nstx. Universal Roku is neither an official ROKU product, nor are we affiliated with the RCA/Roku company.