Acronis Status

Last Updated on 2024-11-13 by Acronis, Inc.

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Connection

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Common Acronis Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Acronis network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Acronis App
1. On android, goto Settings » Acronis » click [Force Stop]

Clear Acronis App Cache and Data:
1. On android, goto Settings » Apps » Acronis » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Acronis.

On android, goto Settings » Apps or Manage Apps tab.
Click Acronis » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Acronis » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Acronis

E-Mail: mobile.info@acronis.com

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Developer: Acronis International GmbH

Mar 20, 2025, 04:22 AM
a user from London, United Kingdom reported problems with Acronis : Connection
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