Are you having issues? Select the issue you are having below and provide feedback to Formilla Live Chat.
- The app has a minor glitch on the iPad Pro where it won't turn to landscape mode.
- The features and UI of the app are not as good as the online version.
- Previous chats in the completed chat seem to disappear.
- The app is not effective in answering online visitors, especially for premium paying customers.
Complete guide to troubleshoot Formilla Live Chat app on iOS and Android devices. Solve all Formilla Live Chat app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Formilla.com, developers of Formilla Live Chat.
Real-time Visitor Monitoring: The Formilla Live Chat app will automatically display and update the number of active visitors currently on your website right on your iPhone or iPad. Custom Branding, Colors, & Themes: Formilla Live Chat software Premium packages allow you to customize your chat widgets to match your site's look and feel. Our Premium packages allow you to customize your live chat widget in any language, including Spanish, French, Indonesian, Portuguese, Chinese, Hindi, Italian, Japanese, Russian, Korean, Polish, and much more! Formilla Live Chat visitor monitoring comes with any of our Premium account packages. Advanced Customization: Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, add an image such as your logo, and control the location down to the pixel! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. Pro-active Chat: Enable pro-active chat to trigger live chat automatically with a visitor on your website after a defined number of seconds. Install Formilla Live Chat on your website and allow your visitors to chat with you, even when you're on the go! Custom Bots: Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! A. I. Push Notifications: Stay logged in any time of day and receive push notifications even if the Formilla Live Chat app is closed or in the background. Simply download FormillaLiveChat and login with your existing Formilla Live Chat premium account. Installs Instantly: Our live chat software works with any website platform, including WordPress, Joomla, Magento, Shopify, Drupal, and many more. Language Support (International): Our Language support option allows you to customize the text of the live chat buttons, chat forms, and offline email forms. Upload your own online and offline live chat images to use in your header, footer, etc. to encourage customers to live chat! Visitor Technical Info: Easily access your chat visitor's technical details from your iPhone or iPad such as what operating system, browser, or screen resolution they're using. Chat Bots: Helper Chat Bots respond to common visitor questions 24/7, with the power of Artificial Intelligence.