USDA FoodKeeper Status

Last Updated on 2023-10-20 by USDA Food Safety and Inspection Service

I have a problem with USDA FoodKeeper

Are you having issues? Select the issue you are having below and provide feedback to USDA FoodKeeper.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- No clear tab for how long raw meat will last in the fridge before cooking, how long it will last once cooked, and cooking information

- Cannot delete viewed items in recall list

- Difficult to figure out how to turn on push notifications for food recalls

- Does not provide information on the temperature and humidity at which vegetables should be stored

- Hard to read when iPhone is in Dark Mode and no way to change display within the app

- App has not been updated to reflect changes on the USDA website

- No separate internal calendar or searchable list arranged primarily by expiration date for tracking food items

Common USDA FoodKeeper Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve USDA FoodKeeper network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the USDA FoodKeeper App
1. On android, goto Settings » USDA FoodKeeper » click [Force Stop]

Clear USDA FoodKeeper App Cache and Data:
1. On android, goto Settings » Apps » USDA FoodKeeper » Storage » click [Clear Data] option. This clears both data and cache.
2. restart USDA FoodKeeper.

On android, goto Settings » Apps or Manage Apps tab.
Click USDA FoodKeeper » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto USDA FoodKeeper » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch USDA FoodKeeper

66.67% Contact Match

Developer: USDA Food Safety and Inspection Service

E-Mail: mphotline.fsis@usda.gov

Website: 🌍 Visit FoodKeeper Website

Apr 26, 2025, 12:08 AM
a user from Durham, United States reported problems with USDA FoodKeeper : Not working
Apr 12, 2025, 07:20 PM
a user from Wheeling, United States reported problems with USDA FoodKeeper : Not working
Apr 12, 2025, 03:11 PM
a user from Cleveland, United States reported problems with USDA FoodKeeper : Not working
Mar 28, 2025, 01:15 AM
a user from Mission Viejo, United States reported problems with USDA FoodKeeper : Not working
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