First Security Mobile Banking Reviews

First Security Reviews

Published by on 2026-05-27

🏷️ About: If you never go anywhere without your iPhone, then you always have your bank too! This free service for customers enrolled in Online Banking gives you anytime access to your First Security Bank & Trust accounts. Our Mobile Banking app puts the ability to access your account, check balances, pay bills, transfer funds and find branch and ATM locations as close as your mobile device.


       


Is First Security Safe to Use?

We Investigate the app owner's website (1stsecuritybank.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
79.6%

🫥 Neutral
14.8%

😎 Positive experience
5.6%

~ from Justuseapp.com NLP analysis of 679 combined software reviews.

Is First Security Safe?
First Security Mobile Banking does not appear safe based on available data.
6.6/100

  Safety Analysis »»

Is First Security Legit?
First Security Mobile Banking does not appear legitimate based on our analysis.
24/100



Read 9 Customer Service Reviews 😠💢

4.8 out of 5
Very irritated

I haven’t been able to enroll, the entire time I have had my bank account, since 2018. Always says it cannot process. I called customer support and they tried to enroll me and had the same issue and chalked it up to technical problems. I keep trying and still always get the same response. It’s very annoying

Mobile deposits

Lousy app doesn’t tell you that you have to write “mobile deposit” and the name of the bank on the back of the check. You get confirmation that the deposit has been accepted, only to find out later that it failed.

Randomly stops letting you use Touch ID

Why would it stop letting me use Touch ID. Do you think someone stole my finger or something. So dumb. I have to call them so much for this garbage. Also password reset option never works.

Mobile banking deposit

It does not work

Tech dept needs some help

When FirstSecurity works it’s great. But they are slow to figure things out when apple does an update. I have 3 banking apps and 1st Security is the only app that has issues after IOS upgrades. I think their entire tech staff is using android and there is no urgency to find an issue. That’s exactly why I have an account at another bank. I cannot depend on them to find a solution is a timely manner. It’s been 2 weeks since IOS 16 upgrade and still cannot use their app. Just a notification on the website— and that took multiple days to be posted. That is unsatisfactory.

declined

Everything is great but would really like to see why things declined. It just says “declined: tap to see reason” with no reason listed. please fix.

Very easy to use to make Deposit

Need calls if checks don't go through

IOS 16.0 issues

Great app but is not working with new IOS 16 update

Easy to Use

Love FirstSecurity. It’s very easy to use, and it’s everything you need in a banking app.



Is First Security Safe? 🙏

First Security Mobile Banking does not appear safe based on available data. JustUseApp Safety Score for First Security is 6.6/100.
This assessment is based on our NLP analysis of 679 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

86.4% of users say app is safe 👍
86.4%

10.7% of users have some concerns ⚠️
10.7%

2.9% of users say app is risky 🚨
2.9%


Is First Security Legit? 💯

First Security Mobile Banking does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for First Security is 24/100 .
This conclusion is based on analysis of 679 user reviews.

🔏 Privacy & Data Safety

First Security collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with First Security Mobile Banking? Post a Review




Features

Our mobile banking safeguards your accounts using the same advanced encryption and verification technology as First Security Bank & Trust’s Online Banking, protecting your personal information.

If you never go anywhere without your iPhone, then you always have your bank too! This free service for customers enrolled in Online Banking gives you anytime access to your First Security Bank & Trust accounts.

***First Security Bank & Trust Mobile Banking is free to download, although messaging and data rates from your wireless provider may apply.

To get started, simply log into your First Security Bank & trust Online Banking and enroll in Mobile Banking.

Our Mobile Banking app puts the ability to access your account, check balances, pay bills, transfer funds and find branch and ATM locations as close as your mobile device.

  Contact Support
Developer:
First Security Bank & Trust Co