Contact 3M Support
Company Name: M*Modal
About: M*Modal is a cloud-based clinical documentation solution for speech recognition, medical
transcription, CDI, and coding.
Headquarters: Franklin, Tennessee, United States.
3M Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of M*Modal
Verified email ✔✔
E-Mail: mmodalapps@gmail.com
Website: 🌍 Visit 3M Website
Privacy Policy: http://mmodal.com/privacy-security/
Developer: 3M Company
More Matches
Get Pricing Info for M*ModalContact M*Modal! Or Contact Support
Need help using M*Modal? Try their Help Center now!
M*Modal in the News!
Social Support and Contacts
M*Modal on Facebook!
M*Modal on Twitter!
M*Modal on LinkedIn!
3 Most reported problems 😔💔
Function is hit and miss, zero support from company
by Romdos
I have been using, or attempting to use this app for several months. If the stars are aligned just right it may work. It shows it is connected and the green “vu meter” bar on the computer screen (and in the app) light up when I speak. Unfortunately, nothing transcribes most of the time. About every third or fourth use it will work but only if I’m in a speech box as they call it. If I happen to click out of that box to look up something like a patient’s age or weight in my EMR and try to go back to the speech box and continue dictating I’m out of luck. It simply won’t do it. At that point I get an alert box saying “M*Modal Fluency Direct was unable to recognize your dictation. Please make sure correct microphone is selected and calibrated. “
Needless to say nothing works at that point. Even if I close everything (losing all my dictation) and restart it usually won’t recognize the phone mic.
Does support answer my numerous feedbacks? No! Do they care? Apparently not. This app is like some amateurish free app you see out there except medical documentation is serious business. Too bad the mmodal jokers don’t understand that.
Crashes
by Alyssawynne
If this worked consistently it would be spectacular. Easy to use and set up. However, I cannot keep it connected. It crashes after only 3-4 min of use. It still appears to be connected, but will not pick up any dictation. If I close it the app and log out on the computer, SOMETIMES I can get it to work for another 3-4 min. It’s taking me forever to get my notes done, and I don’t have the option to bring home a real microphone! I don’t have time for this!!!
Horrible dictation app
by Evant008
Doesnt consistently work, freezes, doesnt have good voice recognition, skips randomly ahead or lags horribly. I have to use it for work but i would otherwise not recommend. I have resorted to typing instead because of this apps unreliable nature.
Have a Problem with 3M Mobile Microphone? Report Issue
Why should I report an Issue with 3M Mobile Microphone?
- Pulling issues faced by users like you is a good way to draw attention of 3M Mobile Microphone to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a 3M Mobile Microphone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 3M Mobile Microphone.
