Contact GoCashBack Support

by TheWetNoseClub

HEY TOPCASHBACK, READ THIS!!... If I could give this app & website 0 stars or negative 100 stars I would! I stupidly used this horribly run joke to make many purchases during a weeks period, 5 large purchases in less than a week, because they had the highest rebate at the time. I signed up on their website. Nowhere on the site, during the purchase process or every time I've tried to cash out does it say anything about having to wait 60-90 days to cash out. They do however make you think that the ONLY thing you need to have is a $20 balance to cash out! It's now been over 60 days & I still can't cash out. I've msg'd them many times telling them they are very misleading, that I want my $ because at this point I'm clearly not returning anything. Each response has been ridiculous, non informative & they don't answer all your questions clearly or even try to help you. As far as I'm concerned this joke is a SCAM! Do yourself a favor & use 1 of the many other cash back sites who have a legit updated proper site that actual pay!
Get it togetherTopCashBack, quit false advertising, hire a real customer service team, update your dinosaur of a site, make your rules clear in every single place they apply, stop scamming people, tell the truth & do what you advertise!

by Jerryzengfanming

I don’t know if the app is not compatible with the 14.2 or what. I had to try for like 10 times typing the information again and again because every time I tried to submit missing claims the app crushed when I add pictures. Then finally it worked somehow, but next claim, crushes again. And the only reason I downloaded this app is their website has some glitch or something like that which ask you to upload pictures when you already have. So stupid. Customer service asked me to download the app so I did. But the app is not any better. An advice: hire some good coder and improve!

by Kma722

I’ve tried to create an account using my face lll information and it says it is not setup on their end. Fine, I signed up using Google. I then try to use the app to check out websites, that required I log into my google account and it says I don’t have permission/access to do so. I love using these cash back apps, but if I can’t get a simple profile setup then I don’t trust that I will get any actual cash back other. There are way simpler apps out there that don’t have the glitches this one does.