Contact Dosh Support

by Big Joey ("Giuseppe")

I was excited at first as I joined on during the January 2018 promotional bonus period during which $15 bonuses per referral were supposed to be paid after the referral downloaded, registered and linked a credit/debit card to the app. Most of my friends and acquaintances were skeptical. I signed up during the small remaining period left of the promo so I had little time to recruit people. I managed to recruit two; one for which I was paid the due $15 but I still remain unpaid a month later for the second one. (I was paid only $5 of the $15 bonus.) All the requirements and deadlines were met and I have screenshots to prove them. I have contacted Dosh several times via its support and help link after awaiting an answer and not receiving one. Finally, one rep from Dosh sent me a reply that they had corrected all overdue payments and were no longer accepting "tickets" for inquiries regarding them. This is crap! They owe me $10. Not a huge amount but I earned it and met their requirements. This is a huge disappointment. I am no longer trying to recruit people to Dosh due to this. Also, it took around a month for them to correct an alleged system glitch or error that prevented certain consumer promotions/offers/rebates from being paid. I do not recommend Dosh to anyone. I will continue to use it for its deals and offers but will not be the cause for someone to go through the frustration I have trying to collect my pay.

by Annie Rev

So I signed up for this after reading referrals from a website. Money began adding up in no time as I’m a regular customer for one of the stores advertised on Dosh. Finally earned enough cash to do the transfer and gave them the info for my savings acct. Double checked everything to ensure all my acct info (routing, etc) was correct. Hit the submit button on Oct 26th. Gave them 5 business days per their site. My bank acct still has nothing. I go log into Dosh, go check the history and it shows the transfer was made.......to a TOTALLY DIFFERENT ACCOUNT. Even the name didn’t match up.....I bank with one of the larger banks in the US. The name of the bank in my history is some small bank in FL that I never heard of (I do not live in FL). Went back and checked my Dosh to ensure that I didn’t make a mistake. Nope my info from my big bank is still there and shows the correct name. Why is my money being routed to a bank acct that I don’t own? In FL where I don’t live?? Sent message to support on the matter. Going on 2 weeks and I’ve heard nothing. Be very wary of dealing with these people.

1 Dec 18 - Noticed a developer commented on my review. STILL don’t have money in my bank account nor was it returned to my Dosh profile. Last time I heard from Dosh Support was on 18 Nov and it was just a message from a lady stating they were still backed up and would get to me soon. Been over a month since I did the transfer and nothing.

by Therealslimtraci

I downloaded in December 2018, received my $5 sign on bonus and cancelled my account at the beginning of March. The app NEVER worked for me. No notifications from any transactions, no history other than the $5 which Dosh can keep, nothing! I contacted customer service several times asking for help but got nowhere and finally I had to get rude and demand for my account to closed. Then someone emailed me back, “oh just send us receipts and your bank statements!” What’s the point?? There were months and months transactions to go through and no receipts kept. This app was so disappointing and I didn’t get even get a chance to really enjoy it.

Update:Dosh I explained through one of my emails that going through 3-4 months of transactions was useless because at one point I stopped using my debit card as credit and that I had no receipts to turn in. Not everyone keeps receipts. Plus would it really be worth it to get a dollar here, .50cents there and have a total of maybe $20?? No, not worth my time digging for long lost receipts or sending copies of my bank statements. After looking at other reviews, I’m not the only person upset and/or disappointed. So Instead of addressing my particular review, you guys apparently need to go back to the drawing board and rework your system so that everyone is happy. So farewell and good luck cuz I’m not downloading this app again.