Sezane Fashion & Leather Goods Reviews

by Doworkdaddy

I have tried at least a dozen times over the past week to use SezaneFashionLeatherGoods without success. It will not allow me to create an account - the button at the end will not load. I missed the Halloween sale after trying to place an order on SezaneFashionLeatherGoods but it taking me to the register page and not letting me register. I contacted customer support who told me over 3 emails, sorry don’t know what’s wrong. Very disappointed with SezaneFashionLeatherGoods because I really was hoping it would make shopping with sezane easier. I asked to be connected with a supervisor and was not given that opportunity.

by Hoodtjevanpapier

So complicated to find anything or to sign up or pay. You want too much personal information. Constant glitches with screen shutting down. Setting up shipping was so frustrating and again lots of glitches. I almost gave up and didn’t order… : / if people don’t want to log in make it easy for them to buy your product- sheesh!

by Em.Disegno

I’ve ordered things in the past without issue. Lately I’ve had packages randomly cancelled with no reason after waiting for weeks to get them. They have horrible customer service and don’t really do anything to help you as paying customer—similar companies go above and beyond to make things right and they just don’t care.

by Pilgrimmagazine

I’ve loved the aesthetic and mission of this brand for a long time. Unfortunately, the UX does not align with the beautiful design. SezaneFashionLeatherGoods doesn’t allow for functionally choosing a geography (I’m in Portugal and EU countries are not displayed for me), the CTAs don’t work within checkout, and support simply suggests trying a laptop. Alas, I’m without a laptop at the moment and inventory sells out quickly, so the multiple items I attempted to purchase are no longer available. Quite unfortunate user experience for a brand that seems to value beautiful, thoughtful design.

by SashaNoelle24

Love the brand, hate SezaneFashionLeatherGoods. It takes 10 minutes just to find a simple list of clothing options by type when you first start using it. Then the shopping basket will only keep things in it for 30 min so if you don’t buy right then you have to start all over. There’s no size guide. I wasn’t able to add a unit number to my address. Basically, this thing is a dumpster fire.

by Itunesjma

Would it kill you to show the hem of a sweater or shirt? All your items are tucked into high waist pants or belted with huge belts. Do your photographer and stylist understand the difference between editorial and sales? Because I don’t need 15 photos of a model lying down, waltzing down some street or lounging into a chair. I need to know what the garment looks like - this includes the hem, waist and cut. Brands at all price points seem to grasp this concept. Your store looks like it’s selling women, not sweaters. I can only assume that the quality has become so diminished that you can’t actually show a clear photo of the entire item. You have to somehow obscure part of it to hide the defects in design. And FYI - most people above a size 2 don’t tuck the entire bottom of a bulky sweater into their pants. I’d like to meet whoever is like, “Hey, today is a good day to look fatter! Lets add a bunch of hidden bulk around my midsection so that inches are added to my waist and hips! Tuck that oversized wool sweater into my trousers.”

by Schurstyle

Get it together! Your app is always frozen or crashing, and the time allowed to checkout is insufficient. I just had 5 items in my cart and was selecting shipping method and was timed out—now I have an empty cart and have to slog through SezaneFashionLeatherGoods again to add everything. Tip: if the customer is in the checkout flow, it’s in your interest to not clear their cart!

by ColVirgil

I have tried to place an order from app and then from website. It will not accept my home address as a valid address. No way to talk to someone via a ‘chat’. Tried to click email button. Didn’t work either. I have ordered once before with delivery to my home. So frustrated.

by Sheenacr64

Every time I try to hit the heart button to save to favorites it doesn’t work. I just updated SezaneFashionLeatherGoods and it did nothing. When I tried to turn on notification alert for an item it just kept loading and eventually I just closed app to open again.

by Lenny109238

App kept logging me out every 5 sec so it’s impossible to use save/like button. My shopping cart went empty when I was about to place an order, so I had to look for all the items (10!) all over again

by Nyress

The previous version of SezaneFashionLeatherGoods made it clear what items are in stock from your wishlist, now that feature use no longer available. Since it is what I primarily used SezaneFashionLeatherGoods for, it's not as useful anymore. Please bring that feature back! 🙏

by Ardellestars

I'm a new fan of Sézane and been trying to collect more and more of the products. I've been loving SezaneFashionLeatherGoods as well because it's aesthetically pleasing but then I've encountered one problem..

Every time I tried to choose the "notify me" button, I got logged out instead from my account, so this caused me unable to fill my stock alerts section. It's a small problem but still such a bummer, would hope that Sézane would fix this soon.

Also, another feedback. I've downloaded some clothing apps and there is this one app that would let you swipe the pictures without having to click on the preview pic first..that would be much more convenient in my opinion.

Other than that, SezaneFashionLeatherGoods itself is beautifully made that I can't help to just open and browse once a day

Thank you!

by KatherineWI

I’ve only made two purchases so far, they were both delivered accurately and within 5 days of being ordered! I was nervous to order as there are many negative reviews about delays, but pleased to report that has not been my experience. Lovely clothes, it does help research each piece on their website and through user reviews to understand fit, composition, etc.

by Kmmja

Love being able to browse via app but I’ve been unable to use the Save feature. Nothing happens when I tap the heart on any product page. Please fix as I’d love to use this feature!

by Ека1982

App is perfect, on website I wasn’t able to make an order as it did not let me to put the exp date of my card

by Maravella

This shop continues to amaze me. Very high quality materials and fits very elegantly. I’ve lived in France before and while I was always a fan of French design, these pieces are affordable, comfortable, unique AND beautiful. A stand out in all the areas that count.

by Danielle S. 1025

I love the Sézane app so much! There are occasional instances of it crashing, however 99% of the time, it is fully capable of everything it’s meant to do. It’s a wonderful app and I highly recommend not to mean toon that the clothing line is STUNNING! Forever in love with Sézane! 5 stars for sure!!!

by Alli_Hale

I have a unique address and the site won’t accept my address but SezaneFashionLeatherGoods will. Easy way to shop my most favorite items.

by Bounce612

SezaneFashionLeatherGoods has worked beautifully in the past; however, it won’t even open now. It crashes as soon as I click to open. I even updated it and still the same. Please fix before Sunday!

by SusanGaleInc

I have ordered several items from Sézane, and they are all beautiful and excellent quality. I would like to suggest that the company put a sizing chart with measurements, since they sell internationally and the clothing is French sizing. I have had to exchange items because I was taking a shot in the dark.

by EZ25th

I can’t go back to view items on my wishlist. They say they’re in stock but when I click the pictures, they say items not found.

by Nstobars

Crashes/hangs at check out. Love Sézane, hate SezaneFashionLeatherGoods

by CBoston

Every time I open SezaneFashionLeatherGoods to login SezaneFashionLeatherGoods crashes immediately.

by Lauren.Hatch

I love how visually appealing SezaneFashionLeatherGoods is, but I can’t check out without it crashing. It defeats the purpose of a shopping app if I can’t actually shop on it.
Please fix and it will be perfect.

by Tripsforwork

Every time I have tried to use SezaneFashionLeatherGoods it crashes during checkout.

by Qnie

It was a shame - basically can’t check out at all

by Ccap2212

Most of SezaneFashionLeatherGoods is great but there are little glitches in it. When I try to check out it won't let me select the delivery method but it won't let me move forward either so I have to end up going on the computer to check out.

by N_E_L_L_I_E

SezaneFashionLeatherGoods is okay, but it’ll crash and not update when an item is sold out. I prefer the website, but this is a quicker way to get on the e-shop and see lookbooks/new items. SezaneFashionLeatherGoods itself has a really lovely design.

by Cherypie160

Was trying to make a purchase in SezaneFashionLeatherGoods yesterday when SezaneFashionLeatherGoods crashed on me repeatedly suiting checkout process. After sheer brute force it finally worked but it was painful. Would appreciate a more streamlined checkout process that’s integrated with my account.

by Juliebar

SezaneFashionLeatherGoods would be perfectly perfect if it didn’t make it so easy to shop ;-)

I love the functionality. Wish other brands were as good - maybe I don’t! ;)