willhaben Reviews

willhaben Reviews

Published by on 2024-06-17

🏷️ About: Willhaben is a marketplace app in Austria that allows users to buy and sell various items such as fashion, vintage furniture, cars, properties, and jobs. It is a free platform that offers a shopping community for second-hand items. The app has over 4 million users and is the largest marketplace app in Austria. It offers a secure platform for buying and selling items, with features such as chat and PayLivery-Käuferschutz.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.0%

😎👌🔥 Positive experience
19.4%

🙄💅🫥 Neutral
17.6%

~ from Justuseapp.com NLP analysis of 343 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

Pros

• Very good App

• Keep it up

• Good job

• Helpful app



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Useless

2022-05-22

What use is it to have search agents active in willhaben when they notify you of a new matching product at best 4 hours after it was added to this app, by which time it is usually reserved or already gone.

Ups, da ist etwas schief gelaufen.

2022-06-23

1. Oft willhaben just doesn’t work.
2. UPS = uninterruptible power supply.
3. Why willhaben doesn’t support English? (I guess, because you doesn’t know it, see point 2)

Interrupting ads

2022-07-24

Ikea ads all the time. Switched away to shpocl now.

Unbrauchbar

2022-08-25

Völlig unnötige, spontan auftauchende, versteckte (!) Links zu Werbung machen diese App zur Qual. Seit dem letzten Update unbrauchbar. Zurück zur Webversion...

Notifications are not on time

2022-09-26

The notifications are sent hours after let’s say was posted something what I signed for

Speichern wäre toll

2022-10-27

Prinzipiell ist die App gut. Suche und Filter funktioniert gut, Ansicht am iPhone auch. Aber ich würde mir die Option wünschen Anzeigen von Interesse abzuspeichern. Kann man derzeit nur per Email schicken, nett aber unübersichtlich da man sich selbst die Mailbox vollmüllt.

Gut!

2022-11-28

Funct ganz gut, konnte aber noch besser sein (Suchen Funktion).

iPhone 11 überhitzt

2022-12-29

Mein Handy überhitzt jedes mal ich die app benutzte (neues iPhone 11), hoher Akkuverbrauch

Good app

2023-01-30

Works well. Could be a bit streamlined but otherwise very easy to save to lists and to navigate.

You can find everything.

Amazing app for buying stuff and apartment searches

2023-03-03

willhaben is super for searching for an apartment and purchasing items.

Practical & Functional (add 🇬🇧 pls)

2023-04-01

Excellent App. Easy to use. An option for English translation would make it perfect.

Gut

2023-05-03

Einfach, nicht kompliziert, Gut.

Goood App

2023-06-03

Very good App but if possible have options to change the language to English that will help a lot

Super

2023-07-05

Sehr einfach zu bedienen

Schlechte Erfahrung

2023-08-05

Eigentlich war ich mit das App zufrieden.
Bis ich eine schlechte Erfahrung hatte.

Als ich das Geld geschickt, schickt der Verkäufer nichts. this app schickt mir einen „sorry Email“ das ich schlechte Erfahrung hatte. Die Polizei machen gerne eine Anzeige. Dann ??
Das Geld schon weg. 😔

Warum gibt es keine Evaluierung oder Bewertungssystem wie in Ebay?
Dann man weiß ob er ein gute Verkäufer oder nicht. 😑

Cool

2023-09-06

👍🏻👏🏻

Nice app

2023-10-08

Helpful app

Great job

2023-11-08

Keep it up!! Good job!!

PATRICIA
2021-09-21

Do not use willhaben! Terrible customer service. Two faced.

Jenn
2021-08-12

Leider verkommt WILLHABEN zusehends... bei GRATISANGEBOTEN ist man als Privatperson sozusagen FREIWILD. Da ist Vorsicht geboten. Und es gibt wirklich User, die nach tagelanger Funkstille dann auf einmal vor der Haustüre stehen und einen so lange unter Druck setzen, bis Sie das aus einen "herausgepresst" haben, worauf Sie glauben ein Anrecht zu haben. Die "Frechheit" Man(n)cher, scheint wirklich KEINERLEI GRENZEN mehr zu kennen. Und seit dem Auftauchen von Corona schon gar nicht...

Raül
2021-01-26

Not good, AFA I had no dispute with a buyer everything went fine (actually Willhaben does not do much here). BUT, only once I am having a dispute as the buyer states lies, and will haben simply ignore and me and put doubt on me. I sent pictures, thye said is not enough. I sent videos, they said is not enough. I explained detailed, sent the conversations between buyer and me, is not enough. I got back the product broken by the buyer and no payment/refund for this. for that: do not use will haben. regards



Is willhaben Safe? 🤗🙏


Yes. willhaben is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 343 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for willhaben Is 23.5/100.


Is willhaben Legit? 💯


Yes. willhaben is legit, but not 100% legit to us. This conclusion was arrived at by running over 343 willhaben User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for willhaben Is 44.9/100..


Is willhaben not working? 🚨


willhaben works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with willhaben? Post a Review




Features

- Free platform for buying and selling items

- Secure platform with chat and PayLivery-Käuferschutz

- Millions of current listings for various items such as fashion, vintage furniture, cars, properties, and jobs

- Personalized recommendations and saved searches

- Paylivery service for quick and secure payments and shipping

- Merkliste to save interesting offers and receive notifications for price reductions

- Search agent to search for items based on specific filters and keywords

- Personalized start page with recent searches, saved items, and recommendations

- Dark and Light mode options

- Regular updates for performance improvements

- Environmentally conscious platform that saves over 400,000 tons of CO2 annually

- Great Place to Work certified employer.

  Customer Service/Support
Developer:
willhaben.at


Website: