Shop Mob app not working? crashes or has problems?

Shop Mob Status

Last Updated on 2015-05-12 by Payal Seth

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Common Shop Mob Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shop Mob app on iOS and Android devices. Solve all Shop Mob app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shop Mob iPhone Issues and Solutions

Shop Mob iOS app crashes, not working, errors
Shop Mob iOS app network issues
Shop Mob on iOS has black/white screen

Shop Mob Android App Issues and Solutions

Shop Mob has errors/crashing/not working
Shop Mob server network connectivity issues
Shop Mob has black screen

Shop Mob iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shop Mob app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shop Mob app crashes or not working on Iphone (iOS):

Close and restart the Shop Mob app on iPhone
Update Shop Mob app to the Latest Version for iOS
Uninstall and reinstall Shop Mob iPhone app
Update your iPhone to the latest iOS version

Fix Shop Mob on iPhone unable to connect to server/internet connection issues::

To resolve Shop Mob network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shop Mob black/white screen (blank screen) on iPhone:

Follow the Shop Mob iOS app troubleshooting guide Here →

Shop Mob Android App Issues and Solutions

Fix Shop Mob not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shop Mob app issues:

Force Stop the Shop Mob App
1. On android, goto "Settings" » click Shop Mob app. » click "Force Stop".

Update Shop Mob to the latest version on PlayStore

Clear Shop Mob App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shop Mob app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shop Mob.

Fix Shop Mob unable to contact server/ Shop Mob internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shop Mob » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shop Mob » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shop Mob on android.

Solve Shop Mob black/white screens issue on Android:

Follow the Shop Mob android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Payal Seth, developers of Shop Mob.

About this app

Now hunt for the best clothes, accessories, home items along with the shoes from over 100 stores including gap, bananrepublic, nordstrom, neiman marcus, tillys, buckle, american eagle, abercrombie and fitch, urban outfitters and many more... Shoe Mob! Shoe Mob! lets you browse and search across a number of stores from small stores to the big brands all in one place. Be inspired - View items that match your needs and get updated on what's new and trending, all for free!