Contact ViCare Support
Published by Viessmann on 2023-12-21 About: ViCare - the best way to connect to your Viessmann heating system.
New
possibilities to control your heating system via the internet offers the ViCare
app.
How to Contact ViCare Customer Service/Support
Listed below are our top recommendations on how to get in contact with ViCare. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ViCare. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Viessmann
100% Contact Match
Developer: Viessmann
E-Mail: [email protected]
Website: Visit ViCare Website
More Matches
Get Pricing Info for ViessmannContact Viessmann! Or Contact Support
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Social Support and Contacts
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Viessmann on LinkedIn!
Privacy & Terms:
https://www.viessmann-community.com/
https://testflight.apple.com/join/M6UzaBl3
https://www.viessmann.com/com/apps/vicare-vitotrol/terms-of-use/DE/de.html
Reported Issues: 6 Comments
By Maciej
1 year agoI have a problem registering the boiler with the app as it says that the device is already registered( could be previous tennants). Please cancel previous registration so I could procced to use the app. Please see the boiler's S/N: 7633107142760210. If You require any additional informations. please email me and these will be forwarded.
By Paul
2 years agoUtterly useless. If the app stops, you lose control of the boiler. We've had a Vitodens 100-w for six months and the app has been down for 'maintenance' at least twice. Controls on the front panel of the boiler require an electrical engineering degree to follow. Wish I'd never heard of smart boilers, it's a nightmare.
By Dan
2 years agoUseless, infuriatingly complicated app. It's a boiler not the Enigma machine.
By V6369
Problems...
I recently ran into a problem after I unselected the usage of Firebase tracking for the app. The app kept on giving me an error that there is a problem with my wifi, Internet, etc. when everything with my Internet connection was fine. After I deleted the app & reinstalled, everything worked fine (Firebase tracking checked by default). This was a last resort since I tried to activate the Firebase tracking & I still got the same error.
By Celioman
Vicare app USELESS Vitotrol plus BETTER
Application is useless, Vitotrol plus was a way much better, interface and settings are not user friendly, have no copy of the settings for the other days, need to input manually for each and every day. Not comfortable. Not recommended to use this app, or need a lot of upgrades for this version of vicare ...
By thewellington
Broken app
Useless app does not run anymore since the update to version 3. On my phone and my wife’s phone the app launches, shows the “your new ViCare screen” for about five seconds and then quits. I have a iPhone XS running iOS 14.2. She has an iPhone 8 also running 14.2
Have a Problem with ViCare? Report Issue
Leave a comment:
Why should I report an Issue with ViCare?
- Pulling issues faced by users like you is a good way to draw attention of ViCare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ViCare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ViCare.
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