Contact CDG Zig Support
Company Name: ComfortDelGro Corporation Limited
About: CDG Zig is the one-stop App for all your lifestyle and mobility needs.
Previously known as the ComfortDelGro Taxi Booking App, we are part of one of
the world's largest land transport companies in Singapore and six other
countries.
CDG Zig Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ComfortDelGro Corporation Limited
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CDG Zig Website
Privacy Policy: https://www.cdgtaxi.com.sg/privacy-policy
Developer: ComfortDelGro Corporation Limited
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3 Most reported problems 😔💔
App doesn’t work anymore
by Blueorchid17
I’ve never had any issue with this app until the last few months. It is incredibly frustrating as I prefer Comfort Del Gro over Grab etc.
I continue to get invalid location that is greyed out or a no server connection message no matter where I am and what to do.
Everything is greyed out or not registering when I try an enter destination or pickup addresses.
I only have no issue paying for street hail when in a cab. At least I have that. I’ve uninstalled and reinstalled the app numerous times to no avail.
The company doing nothing to fix the app issues, so many report on, is them shooting their own self in the foot. There is a decline in people taking taxis per the news. Well, Comfort Del Gro is contributing to that themselves by “upgrading” to a useless broken app numerous loyal customers now are unable to use.
When is a new, working app going to be available? The company ought to be working on this full time. Very disappointing and the company has now forced me to go to Grab and other ride hail apps.
Again to the company, when will your broken app start working again ??
virtually unusable
by Yeohbaby
this app takes a long time to load. I have a US-based phone number and it would not let me type the phone number in. I had to cheat and copy and paste the phone number for it to be accepted.
I have been unable to verify my email, and every time the app loads, it takes a very long time.
Location tracking also does not seem to be very accurate. It shows me to be a block away from where I actually am and when I try to update the location, I end up giving up because, it never loads the location and I force quit the app.
Trip canceled without reason and refund
by M27932793
This is the first time using this app and the experience was horrible.
I booked a ride and it showed the driver had arrived. However, we can’t find each other . I tried to find the location but the map and icon of the app wasn’t clear enough ( the icon that shows the car was in a building almost the center)
So I tried calling the driver . He hung up the phone right after he picked it up. Then the trip was canceled, but the payment still existed . Couldn’t find a way to communicate/ refund. This is ridiculous.
Have a Problem with CDG Zig - Taxis & Cars? Report Issue
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- If you are a CDG Zig - Taxis & Cars customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CDG Zig - Taxis & Cars.
