Udemy Business Reviews

Udemy Business Reviews

Published by on 2025-02-25

🏷️ About: Udemy Business features 11,000+ top-rated and most relevant courses for you to learn new skills anytime, anywhere. From software development, IT, design, leadership to communication skills, the Udemy Business mobile app puts the freshest, most in-demand content in your hands.


       


Overall Customer Experience 😎


🤬 Negative experience
99.6%

😎 Positive experience
0.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 5,940 combined software reviews.



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Signing into Gale is virtually impossible

Signing in for some libraries don't work at all. Once you are able to sign in for the first time, after your session expires, it only redirects you to an error page stating "We're unable to find a SaaS application for the SAML response received." It doesn't give you ANY options at that point. The only solution is to delete and reinstall UdemyBusiness every single time. Ridiculous.

Terrible Support and Service

Terrible absolutely tiny brain app requires you to log in with udemy account but most users sign up through their University and do not have a udemy account. You can not access the content from the internet on your phone as it redirects you to an half thought out app. I wish I was not forced to use this stinker of an app. On top of that I was meant with no number or email to easily find help. I was meant to save time not waste it boo Udemy.

Courses and videos are great but app is terrible

UdemyBusiness is terrible
You have to go through a lengthy log in process each time where you find the corporation or library you are logging in through, type in their identification to login, then login again to your udemy account. This is all done through a redirection via your phone browser and over half the time UdemyBusiness still won’t work after

I love Udemy, App is lacking

I love Udemy and use it often. But UdemyBusiness is seriously lacking in advancement. I mostly use and iPad Pro, and Udemy should AT LEAST offer split screen view so I can take notes on GoodNotes app and watch course content at the same time. They do allow you to pop out the video, but you have to open UdemyBusiness and launch the next video and re-pop out the video player for every course lesson. Very cumbersome and annoying to do this. Please update UdemyBusiness so we can get a better user experience on iPads!

Still Broken

Got a new 12 Pro Max 512 about 2 weeks and installed U4B. Resuming videos after pausing and putting UdemyBusiness in background for a while still doesn’t work reliably (maybe it works fine 10% of the time). I’ve only gotten the out of memory error once so far. I was hoping that after my last review where I reported these issues, you did some QA and the update I installed yesterday that “fixes video playback issues” would resolve, but it didn’t.

If I can “replicate” the issues almost 100% of the time now on 2 devices, I can’t believe it’s limited to me and that your QA can’t replicate.

LOVE Udemy. Don’t Like The App

First and foremost, I swear by Udemy courses and I’m appreciative that I’m able to obtain free courses through my city library. With that being said, UdemyBusiness is SEVERELY lacking. Below are the issues I experience on a daily basis:

1. I’m CONSTANTLY having to login multiple times throughout the day. Having to manually search for my library, enter my ID, then login to my actual Udemy account. This works one the first time about 70% of the time.
2. I’m unable to rotate my phone sideways and view videos in landscape mode on my iPhone. Makes it hard to see when I want to be hands free while working out.
3. On my iPad, I can view in landscape mode but there’s no AirPlay option lol.

I would love to have some resemblance of uniformity/consistency across my Apple devices!!

AirPlay not working

AirPlay is not working from the iPad. It just spins. If I try screen mirroring instead and play the video from there, I can hear the audio, but the video only says it's playing on AirPlay, which isn't correct because the video isn't playing (it only displays the course's title image). If this isn't supported, at least show an error message rather than have it spin indefinitely.

To compare, the regular Udemy app (non-Business) is working fine on AirPlay.

Experiencing problems with the app

First, I want to tell that I am using both Udemy and Udemy for business and I have some problems with both.
But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by UdemyBusiness not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video.
Another problem that I have with UdemyBusiness is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird.
All this makes me sad while trying to get my work done.

Suffers from many technical issues on iPad

Even when loading downloaded video content, often fails to load videos and app must be restarted multiple times to get videos to function. Apart from this, UdemyBusiness always opens in the vertical screen orientation for iPad rather than the default horizontal orientation iPads are usually used in.

Unrelated to iPad issues, it’s worth mentioning that on computer, sped up playback rates for some reason seem to severely mess up the audio making it effectively unintelligible. This for whatever reason does not seem to be a problem on mobile devices.

iOS lesson transition

While the content is great, the interface is very disappointing. When selecting a course on iPad the initial video will play without any interaction. When the video lesson is over and transitioning to the next lesson, it hangs with a loading icon for several minutes and might eventually play after several minutes, but not guaranteed. The only way to quickly advance from one lesson to the next is immediately after the current lesson is over, you must close out of Udemy, closing UdemyBusiness from background apps, relaunch Udemy, and the video starts immediately.

This happens on both wi-fi and cellular, using an iPad Pro, running iOS 14.3. The issue remains the same if Udemy is among several apps running in the background, or after closing all apps, doing a soft reset and loading only Udemy. I have also removed Udemy and selected all the content, then re-downloaded Udemy
And the symptoms are identical.

I want the video lessons to smoothly transition from one lesson to the next without having to fiddle with my iPad between each lesson.

Problematic for offline courses

The courses are pretty good, and their function within UdemyBusiness is fine.

However, there are serious issues if you don’t have an ever present internet connection. I downloaded courses to be able to use Udemy while flying. UdemyBusiness requires constant logins through a janky interface that kicks you back and forth between authentication, login pages, and so on. So just getting logged in is problematic. Then, once you’ve made it, if you login right before losing your internet connection, it may last and you can resume your course - for a while. But wait too long or use too many other apps, and you’ll find that Udemy has randomly decided it’s time for you to reauthenticate. Middle of a video? Sorry, you’ll now be waiting till you can reconnect.

I contacted support about the issue and was told this was by design. That’s nuts, and it defeats the point of downloading a course for offline use. If it was an occasional login, sure, maybe I could buy off on it. But it’s frequent and makes it such a hassle to use Udemy that I’ve started to look at other options, like LinkedIn Learning.

Unfortunately, until the login issues are fixed, this one gets a low rating from me.

Good app but not great

Decent amount of content but struggles when it comes to keeping audio synced, and it’s 50/50 chance when I lock my phone and try to play audio. If a new Bluetooth device connects UdemyBusiness loses its mind and takes a phone restart to work properly again. Also it’s quite common it replays the last video if I exit UdemyBusiness even if I’ve completed it!

Very good app except audio sync problems in 1.5x speed

App was wonderful and does what is required very well until ..... I started to use it at 1.5x speed. It does work good at 1.5x speed too but audio goes out of sync or gets muted very often. This problem gets resolved if I scroll back a few mins/secs of video and gets continuity, but by then I would have lost the time in going back and defeats the purpose of 1.5x speed playback. If this is rectified, it’s a wonderful app.

Missing multitasking features

Great app, one minor inconvenience though. I take notes in another app on my iPad and being able to open Udemy and my notes app side by side would be a GODSEND. For real if you add that it would change the game, edX has it ;)

Otherwise solid app, displays all of my courses and picks up where I left off on my desktop.

Perfect for commuters like me

This makes my hour-long train ride much more productive. I can even keep listening with the phone in my pocket and the screen off while I walk to and from the station, or when the train is so packed that there’s no room for me to hold up the phone to watch it.

Great app

Tough to make time to study sometimes, so having UdemyBusiness makes it easy to just jump into a course for a few minutes when I have time. Waiting at the doctor’s office, sitting on the train. Also easy to pick up where I left off in the course.

The lectures don’t auto start

Love UdemyBusiness . However in the latest update there is a bug which does not load the next lecture automatically. Have to restart UdemyBusiness every time. Gives an error message ‘Sorry! We cannot load the lecture’ error.

Thanks,
Vijay

Misses watched Mark BTW

Well, It’s surprisingly Great. As I am learning from multiple screens, I’m amazed to see it’s synchronous maintainability. Well the Only Issue I faced is after watching continuous lessons from a playlist, sometimes it misses watched mark (Tic Icon) on some videos. Well reopen UdemyBusiness fixes the issues BTW.

Very unreliable service

UdemyBusiness is significantly slower than the non-business version. At times, UdemyBusiness is not able to even return search results. Very disappointed in the unreliability of UdemyBusiness.

Suggesting a Feature

It would be better if there was an option to create folders. This will help us group our courses



Is Udemy Business Safe? 🙏

No. Udemy Business does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 5,940 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Udemy Business Is 0.4/100.

Safety Analysis

84.4% of users say app is Safe 👍
84.4%

13.2% of users have Some Concerns ⚠️
13.2%

2.3% of users say app is Risky 🚨
2.3%


Is Udemy Business Legit? 💯

No. Udemy Business does not seem legit based on our analysis. This conclusion was arrived at by running over 5,940 Udemy Business User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Udemy Business Is 0.4/100..

🔏 Privacy & Data Safety

Udemy Business collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Udemy Business? Post a Review




Features

From software development, IT, design, leadership to communication skills, the Udemy Business mobile app puts the freshest, most in-demand content in your hands.

Udemy Business helps companies stay competitive in today’s rapidly changing workplace by offering fresh, on-demand learning content through a powerful content marketplace.

Leading organizations including Audi, Eventbrite, Adidas, Booking.com, Nordea, and HSBC choose Udemy Business to develop their workforce and move skills forward.

Udemy Business features 11,000+ top-rated and most relevant courses for you to learn new skills anytime, anywhere.

Our mission is to help employees do whatever comes next- whether that’s the next project to tackle, skill to learn or role to master.

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