Contact DKB Banking Support
Company Name: Deutsche Kreditbank AG
About: Mit der DKB-Banking-App nutzt du den kompletten Funktionsumfang unseres Bankings
auf deinem iPhone oder iPad. Verwalte mobil deine Konten, Kreditkarten, Depots
und Finanzierungen.
DKB Banking Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DKB-Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DKB-Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Deutsche Kreditbank AG
Privacy & Terms:
https://www.dkb.de/info/banking_app/
Read 4 Customer Service Reviews 😭😔💔
a credit was issued in USA for a returned store item, a credit was processed, has not appeared back in my account.
Worst Banking App if not worst serious app overall
by Maarcade
This will be a bit harsh, but I believe the people responsible for this will agree with me. The app is a 1:1 clone of the banking/online banking website, which by itself is not the most modern one. But you can imaging the work that went into this app was minimal. Makes sense since they offer a free account so what should one expect. But for example one nasty “feature” is that you cannot login using faceID. The passwords are also not preset und you need to type in everytime or go via the iCloud password manager. Then it needs a separate tan-generator app instead of integrating the two - the ultimate clutter. Connecting your visa to Apple Pay isn’t working properly either. This app is so bad I am considering to switch the bank just because of it. This app feels like 2005 not 2021.
Not a native app
by Kiwi-stefan
Look and feel of the app doesn't feel like a real app. At all. More like a mobile version of a regular website. Too complicated. Too many buttons. The depot part is a zero out of five stars. Especially compared to all new broker apps on the market. I'm afraid a regular app update isn't helping much in the future, a complete "from scratch approach" would be needed. Super disappointing for a an online bank.
Horrible for trading stocks
by Jsjrz64!
The overall functionality of the app for basic banking is ok but not great. Do not use it for trading stocks however - I‘ve been using it for 8 months now and it‘s very unpleasant. It takes them at least a day to process any transaction and show the correct balance. What is worse is that they sometimes fail to fulfil your order but don‘t tell you. Stay away.
Have a Problem with DKB-Banking? Report Issue
Why should I report an Issue with DKB-Banking?
- Pulling issues faced by users like you is a good way to draw attention of DKB-Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DKB-Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DKB-Banking.
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