Bank conveniently and securely with the Bank of America® Mobile Banking app for
U.S.-based accounts. Manage Accounts • Review activity in checking, savings
and credit card accounts • View mortgage, auto loan and other account
Listed below are our top recommendations on how to get in contact with Bank of America Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bank of America Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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You can now contact Bank of America Mobile Banking customer service directly
via Email using our new site - AppContacter.com
PLEASE! PLEASE! PLEASE! Bring back the ability to sign in with fingerprint! I had to upgrade my iPhone at the end of last year. I was able to sign in using my fingerprint like I did with my iPhone 5, but that soon changed. I’m assuming there was a software update for my phone because at some time in Jan 2018, I was no longer able to sign in. I had a heck of a time with it and tried getting help through customer service (phone call) AND visiting a local branch to try to figure out how to get the option to open the app with my fingerprint, again. The branch people were just as frustrated as I was and said that you all were probably aware of the problem and working on it. We’re almost 9 months later and still no fix in sight. Frustration #2: I had to come up with a new password and it has so many stipulations on what it can or cannot be that I ended up choosing one that Apple produced for me. Do you know how frustrating it is to have to recall this new, convoluted password EVERY DANG TIME I need to access my account from the app?!?!?! With all said, I like the ease of use of the app once I’m in it. But I rarely use it any more. At least I’m now able to see my balances with a tap, but it sure is perplexing why you allow that but I cannot make a deposit without having to sign in?!?!?? Bizarre....
How hard is it to make a SIMPLE app?! After the most recent update, I wanted to pay my BOA credit card bill through this stupid app, and I’m not allowed to pay using the former straight forward method, instead, it forced me to add my BOA credit card as a payee in the Bill Pay section, which is so stupid: why do I have to add the BOA as a payee when I’m already using the BOA app?!?! OK, fine, I did it since I don’t have a choice, however, after all these hassle, I found that I’m only allowed to pay from my newly opened BOA checking account, which I have no money there! I can’t pay from other checking accounts, I spent almost half an hour exploring this over complicated stupid app, and clearly there is no other way to pay except through Bill Pay, and there is absolutely no way to pay from any other checking accounts beside the BOA one! I have 5 credit cards from 5 different financial companies, and I use 5 different apps every month to pay my bills and do other stuffs, clearly this BOA app is THE WORST I ever used! To many useless features that no one will ever use, and the user interface is not just bad, it is awful! Whoever develops this app and this awful UI should be ashamed by yourselves! THIS APP IS A DISASTER!
This app is advertised as giving up-to-the-minute information on your account; that is misleading. I have ran into a lot of trouble because of that promise about this app, and that is causing me to move all my banking needs elsewhere having confirmed from Bank of America customer associates on several calls that I should not rely on the app for the real-time information on my account. Repeatedly, I have relied on the information provided by this app on my account only to wake up to surprising charges. Even when I go to bed with a positive balance on the app, I still end up with overdraft charges the next morning, referencing transactions that never showed up on the app. It’s almost at the point where I now feel that lag in giving up-to-date status of accounts on the app is intentional. For Small Business Owners just starting out and juggling finances, this app will ensure you keep you losing money. I’ve started the process of moving my banking needs elsewhere, and it is very sad because I thought Bank Of America really cared about small business owners, and I was wrong. Whatever you do, don’t rely on this app to give you the advertised up-to-the-minute update on your account as advertised.
By Jason Seeley
Jan 25 2021
Can't get irs .gov to except my deposit and routing number
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