Contact Bank of America Mobile Banking

Contact Bank of America Support

Published by on 2024-05-09

About: Bank conveniently and securely with the Bank of America® Mobile Banking app for
U.S.



How to Contact Bank of America Customer Service/Support

Bank of America Mobile Banking Contact Information

Listed below are our top recommendations on how to get in contact with Bank of America Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bank of America Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Bank of America

E-Mail: [email protected]

Website: Visit Bank of America Website

69.77% Contact Match

Developer: Bank of America

E-Mail: [email protected]

Website: Visit Bank of America Website



More Matches

Get Pricing Info for Citigroup
Contact Citigroup! Or Contact Support
Need help using Citigroup? Try their Help Center now!
Citigroup in the News!


Social Support and Contacts

Citigroup on Facebook!
Citigroup on Twitter!
Citigroup on LinkedIn!






Reported Issues: 6 Comments

4.8 out of 5

By Elaine Dove

7 months ago

Unable to use BofA online says connection error. I need to make the last payment on my BofA loan today. Please advise. Thanks Elaine Dove

By Dona Hatch

2 years ago

I’m trying to uninstall the Bank of America app. I was told I need to do it this in order to do a bank wire online. I cannot uninstall. I’ve gone to the App Store I’m going to my settings I’ve gone to my accounts everything that I can think of and I cannot uninstall. Help please.

By Jason Seeley

3 years ago

Can't get irs .gov to except my deposit and routing number

By skier6200


Auto payment

Your auto payment feature is unacceptable. For some accounts you do not allow payment of statement balance or minimum payment amount which makes it impossible to automatically pay each month to avoid a late payment. You actually require a dollar amount and that can result in an overpayment which we then have to request to be refunded. That did happen to me. So I shut it off and as a result I was charged a late payment for being a few days late paying because I could not access my account to pay an unexpected charge that went through the account. Which leads to my next complaint about the website. I could not remember my password and therefore could not get a reset as I did not have my credit card available. Instead of allowing reset like other credit card companies by answering chosen questions, you make us enter the account number which I did not have because I could not access my statements which are delivered online. Since I did not have my card with me, I had to call in... having to try to call back multiple times as your lines are very busy. By the time I was able to get a person on the phone, I was 3 or 4 days late paying and you had charged me a late payment. I always pay on time. You have years of history with me paying on time, yet your customer service refused to refund the charge even though I have years of history paying on time and only was late because I could not get into the account. Your online experience it terrible.



By Anadara


Since update Bill Pay severely problematic

I have used this app, on IPAD and Iphone for many years. Since your latest update, sometime in or around January 2022, the Bill Pay section has changed, and it is terrible. I can no longer see which bills I have set on AutoPay, and I can no longer pull up a list of payments I have made to a company over the last year, which I have always used around tax time. All I can see is the last payment date. This is made it pretty much unusable for me, because I make payments to companies at different times - I often need to see the last few payments easily. It is a mess! It is also not programmed correctly for IPAD: when I bring up the payment box, where you choose which account to pay from, and the amount of the payment, there is overlapping text, making it hard to tap in the right spot, necessitating a lot of back and forth. Did your programmers not TEST THE NEW CHANGES ON AN IPAD? It is like when amateurs back in 2005 would make a website, but forgot to test it on different browsers, and when you pulled it up the text was overlapping. Just a total mess. I use my IPAD to pay bills as well as much more complicated financial transactions on other financial websites. This is a disgrace! The old version worked very well, and I could get all kinds of information easily. Someone please take a look at this. It is useless for me for Bill Pay.



By juan2three3


Super greedy and worse bank

I’ve been with BOA for 13 years I hate them. because of Covid - 19 , my financial situation is barely there. I used to be able to cover everything I needed to pay one way or another. But lately it’s become increasingly hard to and as a result, I have been getting more NSF and Returned Check Fees. I am receiving unemployment every two weeks that is less than $400, and BOA feels they deserve to take about a 1/3 of my check every two weeks to cover those fees. I’ve called multiple times and have been denied a refund for them, citing they are legitimate charges. But considering how things have been going all over the nation and the world, you’d think they’d have a little compassion but they don’t. They can clearly see when I get paid and for how much but they don’t care. Instead they offer me to open up a different account that doesn’t allow over draft, but that’s it. Well I can’t get that because I’m also currently homeless and you need an actual physical address to open that account. So I’m screwed regardless. I could really use that money for essential things I need and for a place to sleep, but instead BOA decided that their needs are far more important than mine. Who would have thought that my own bank would be the reason why I ended up on the streets. Thanks Bank of America, greatest bank ever. 😒




Have a Problem with Bank of America Mobile Banking? Report Issue

Leave a comment:




Why should I report an Issue with Bank of America Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of Bank of America Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bank of America Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bank of America Mobile Banking.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Finance