ParkBoston app not working? crashes or has problems?

ParkBoston Status

Last Updated on 2024-04-12 by City of Boston

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

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Common ParkBoston Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ParkBoston app on iOS and Android devices. Solve all ParkBoston app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ParkBoston iPhone Issues and Solutions

ParkBoston iOS app crashes, not working, errors
ParkBoston iOS app network issues
ParkBoston on iOS has black/white screen

ParkBoston Android App Issues and Solutions

ParkBoston has errors/crashing/not working
ParkBoston server network connectivity issues
ParkBoston has black screen

ParkBoston iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ParkBoston app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ParkBoston app crashes or not working on Iphone (iOS):

Close and restart the ParkBoston app on iPhone
Update ParkBoston app to the Latest Version for iOS
Uninstall and reinstall ParkBoston iPhone app
Update your iPhone to the latest iOS version

Fix ParkBoston on iPhone unable to connect to server/internet connection issues::

To resolve ParkBoston network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ParkBoston black/white screen (blank screen) on iPhone:

Follow the ParkBoston iOS app troubleshooting guide Here →

ParkBoston Android App Issues and Solutions

Fix ParkBoston not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ParkBoston app issues:

Force Stop the ParkBoston App
1. On android, goto "Settings" » click ParkBoston app. » click "Force Stop".

Update ParkBoston to the latest version on PlayStore

Clear ParkBoston App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ParkBoston app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ParkBoston.

Fix ParkBoston unable to contact server/ ParkBoston internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ParkBoston » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ParkBoston » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ParkBoston on android.

Solve ParkBoston black/white screens issue on Android:

Follow the ParkBoston android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City of Boston, developers of ParkBoston.

About this app

ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 35 million people easily find, reserve, and pay for parking from their mobile devices. You can use the this app app in over 500 other cities across the country, including New York, San Francisco, Washington, D. C. , Atlanta, Chicago, Miami, New Orleans, Dallas, Philadelphia, St. Easily pay for on-street and off-street parking right from your mobile device. At ParkMobile, we’re serious about customer service. The this app app, powered by ParkMobile, gives you a smarter way to park in Boston. We process over 350,000 parking transactions every day and we know that every now and then, something might go wrong. Louis, Minneapolis, Pittsburgh, and more. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365.