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⚠️ Most reported problems ⚠️

Not working
43.8%

Crashes
37.5%

Account
12.5%

Login
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Home + Security Problems 😠👌🔥

- Higher price tag compared to mainstream gadgets

- Slight delay when viewing live due to encryption

- Alert setting redesigned in v 3.3.0 is difficult and unusable for fast change

- SD cards may fail without warning

- Needs power and cannot operate on batteries, limiting placement options

- UI takes a bit of learning

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Common Home + Security Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Netatmo, developers of Home + Security.


Verified email ✔✔

E-Mail: support@alfred.camera

Website: 🌍 Visit AlfredCamera Home Security app Website

Privacy Policy: https://alfred.camera/legal/privacy-policy

Developer: Alfred Systems Inc.


100% Contact Match

Developer: Legrand - Netatmo - Bticino

E-Mail: contact-security@netatmo.com

Website: 🌍 Visit Home + Security Website



About this app

Works with the Smart Indoor Camera - Fitted on the doors and windows of your choice, they alert you in the event of a break-in attempt.  Receive an alert on your smartphone when a visitor rings your doorbell, if there is a break-in attempt, and if smoke or carbon monoxide are detected.  Create an environment adapted to your needs, install the products yourself or ask a professional installer and access all their features from the Home + Security app, with no subscription fees or extra costs.  Works with the Smart Indoor Camera - Triggers automatically and scares away intruders.  Leave your home with peace of mind thanks to the Legrand-Netatmo-Bticino smart security solutions!  Lights up and alerts you as soon as a person, animal or vehicle enters your property.  The notifications are smart so that you can act as quickly as possible when necessary, avoiding false alarms.  Alerts you if there is carbon monoxide in your home, no matter where you are.  Receive notification when someone is calling, answer the call and open the gate from wherever you are.  Alerts you as soon as a stranger enters your home.  Alerts you if there is a fire, no matter where you are.  Allows you to see who's at your door and answer it from wherever you are.  You can take action even when you're not at home.  You can take action even when you are away.