Arlo Secure app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
46.2%

Something else
38.5%

Crashes
15.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Arlo Secure Problems 😠👌🔥

- Arlo app is fickle and unreliable

- Motion triggered videos don't show up in library

- Phantom videos are triggered

- Base stations can fail remotely

- Two way audio not accessible off site

- Cameras freeze and say offline

- Resetting takes a long time

  5 Reported Issues: 😵🆘🛟🚨📢

Blayne Maring
2023-04-20

Android app (4.3.1) hangs up buffering when accessing cloud library. Nor can it access local library. Gets message that tech are working on it. Seems that ios app works fine.

Stephanie
2022-10-03

I’ve tried reinstalling the app…..it made me reset a password. Then keeps sending me to a screen that says “send push notification”. “Resend notification.” Help!

David Marsh
2022-05-31

Arlo app can't access the internet. Our wifi is working properly. And my android phone is connected to wifi with all other apps working normally.

Mark Shepard
2022-05-16

Everything was working fine. This morning the cameras are offline. Tried everything. What is going on.

Bill
2022-04-27

My Arlo App quit working a couple days ago and I cannot log in. I have reset my base several times, have uninstalled the app several times. When I download the app and try to log in, it askes my for my email and password. After a few minutes I get a screen that says LOG BACK IN. I do this and in a few minutes it repeats, LOG BACK IN---on and on and on....HELP!!!

Showing 1-5 of 5

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About this app

Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.  And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.  Arlo security devices make it simple to protect and connect what matters most.  Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening.  Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.