Are you having issues? Select the issue you are having below and provide feedback to Arlo Secure.
- Arlo app is fickle and unreliable
- Motion triggered videos don't show up in library
- Phantom videos are triggered
- Base stations can fail remotely
- Two way audio not accessible off site
- Cameras freeze and say offline
- Resetting takes a long time
Android app (4.3.1) hangs up buffering when accessing cloud library. Nor can it access local library. Gets message that tech are working on it. Seems that ios app works fine.
I’ve tried reinstalling the app…..it made me reset a password. Then keeps sending me to a screen that says “send push notification”. “Resend notification.” Help!
Arlo app can't access the internet. Our wifi is working properly. And my android phone is connected to wifi with all other apps working normally.
Everything was working fine. This morning the cameras are offline. Tried everything. What is going on.
My Arlo App quit working a couple days ago and I cannot log in. I have reset my base several times, have uninstalled the app several times. When I download the app and try to log in, it askes my for my email and password. After a few minutes I get a screen that says LOG BACK IN. I do this and in a few minutes it repeats, LOG BACK IN---on and on and on....HELP!!!
Complete guide to troubleshoot Arlo Secure app on iOS and Android devices. Solve all Arlo Secure app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Arlo Technologies Inc., developers of Arlo Secure.
Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone. Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.