AusweisApp2 app not working? crashes or has problems?

AusweisApp2 Status

Published by Governikus GmbH & Co. KG on 2023-11-08

Die AusweisApp2 ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad
installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen
Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen.
Alle weiterführenden Informationen unter www.

I have a problem with AusweisApp2

Are you having issues? Select the issue you are having below and provide feedback to AusweisApp2.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Connection

50.0%

Not working

50.0%

Something else

50.0%

Reported Issues: 1 Comments

By Bilel Boughattas 1 year ago

Fehlermeldung: Die Verbindung zum Ausweis wurde unterbrochen. Der Vorgang wird abgebrochen.

Common dislikes about AusweisApp2 app

- Nearly 0 use cases.

- Difficult to make a connection.

- Only a handful of use cases.

Have a Problem with AusweisApp2? Report Issue

Common AusweisApp2 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AusweisApp2 app on iOS and Android devices. Solve all AusweisApp2 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AusweisApp2 iPhone Issues and Solutions

AusweisApp2 iOS app crashes, not working, errors
AusweisApp2 iOS app network issues
AusweisApp2 on iOS has black/white screen

AusweisApp2 Android App Issues and Solutions

AusweisApp2 has errors/crashing/not working
AusweisApp2 server network connectivity issues
AusweisApp2 has black screen

AusweisApp2 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AusweisApp2 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AusweisApp2 app crashes or not working on Iphone (iOS):

Close and restart the AusweisApp2 app on iPhone
Update AusweisApp2 app to the Latest Version for iOS
Uninstall and reinstall AusweisApp2 iPhone app
Update your iPhone to the latest iOS version

Fix AusweisApp2 on iPhone unable to connect to server/internet connection issues::

To resolve AusweisApp2 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AusweisApp2 black/white screen (blank screen) on iPhone:

Follow the AusweisApp2 iOS app troubleshooting guide Here →

AusweisApp2 Android App Issues and Solutions

Fix AusweisApp2 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AusweisApp2 app issues:

Force Stop the AusweisApp2 App
1. On android, goto "Settings" » click AusweisApp2 app. » click "Force Stop".

Update AusweisApp2 to the latest version on PlayStore

Clear AusweisApp2 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AusweisApp2 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AusweisApp2.

Fix AusweisApp2 unable to contact server/ AusweisApp2 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AusweisApp2 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AusweisApp2 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AusweisApp2 on android.

Solve AusweisApp2 black/white screens issue on Android:

Follow the AusweisApp2 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Governikus GmbH & Co. KG, developers of AusweisApp2.

100% Contact Match

Developer: Governikus GmbH & Co. KG

E-Mail: [email protected]

Website: Visit AusweisApp2 Website

73.33% Contact Match

Developer: Governikus GmbH & Co. KG

E-Mail: [email protected]

Website: Visit Governikus GmbH & Co. KG Website

About this app

Die this app ist eine Software, die Sie auf Ihrem iPhone, Mac oder iPad installieren, um sich mit Ihrem Personalausweis, Ihrem elektronischen Aufenthaltstitel oder der eID-Karte für Unionsbürger:innen online auszuweisen.