Contact Onewheel Support
Company Name: Future Motion
About: The Self-Balancing Electric Skateboard
Headquarters: Mountain View, California, United States.
Onewheel Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Onewheel. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Onewheel. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Future Motion
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Onewheel Website
Privacy Policy: https://onewheel.com/pages/privacy
Developer: Future Motion Inc
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Get Pricing Info for Future MotionContact Future Motion! Or Contact Support
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Read 4 Customer Service Reviews 😭😔💔
It's really cool how I spend over a grand on this thing and you guys can't even seem to include the proper tools to work on it with. You only sent one size of that crappy little wrench, but the side pieces take a larger size tool, which was not included. Now I'm left having to go and spend more money on tools just to get the damn thing completed. But today is Thanksgiving and all of the stores are closed. This has become a huge inconvenience! Really appreciated...
Added app features continue to be terrible and dismissive of community
by Samuraipunch
Don’t update to whatever new version of the app FM releases. This latest one features auto ride recording. What about an expectation of privacy?! This shouldn’t be a feature. Bring back features and functionality that’s been released that’s been removed; stop screwing over the users of the community.
Avoid the updated app if you want to use battery mods in the future, or see diagnostics that you currently see. FM is doing more and more to lock users out of their products that they don’t support well enough, and restricting users from using the way they want to.
Future Motion Is Stopping Motion by Being Too Corporate
by SaintJP
I love the onewheel but I nearly despise the company behind it. Updates continue to block 3rd party mods and limiting all potential of the board itself. I paid two grand for this board, I should have the right to have it serviced or repaired as I please. Especially after the warranty period has ended. Please be more like all other action sports and embrace peoples preferences and adaptability with their boards and the products that are developed with them. Instead of making it harder for people to use their wheels you could work with the industry to create something that people are excited to spread the stoke about.
Great product, bare bones app
by Lauber1322
I love my Onewheel and am so stoked that it exists. However there a few holes with the app as it exists today.
The app is pretty bare bones. It does the basics pretty well but i feel it could benefit from both improved reliability and more focus on safety.
Sometimes the app tells me I need to update it to connect to the board (but I’m using the latest version of the app). Restating the app usually fixes this. The current speed on the app seems to update in near-realtime which I appreciate, however the current speed being passed on to the Apple Watch seems to be laggy. Improving this would be huge, as the watch is the ideal way to monitor speed. A native Apple Watch app would be cool.
Also, I’m not sure if I’ve experienced pushback or not, but I have been thrown off the front of the board at high speeds a couple of times. A stern alert to watch or phone that pushback has occurred and shutdown is imminent would be HUGE so that the rider could hopefully rectify the situation in time. That’s really the biggest hole for me and I think that really needs some attention.
Love the product overall and I try to monitor my speed as best I can to avoid getting thrown but the onewheel just lends itself to cruising so nicely. Some features to assist the rider there would be awesome.
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