Contact Globe Suite Support
Company Name: Globe Electric Company Inc.
About: Globe Electric – The Creative Energy Company® since 1932.
Having a Smart
home has never been so easy! Simply download the Globe Suite™ APP to get
started.
Globe Suite Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Globe Suite. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Globe Suite. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 15 Customer Service Reviews 😭😔💔
Hello The globe suite app is turning on lights by its self. I shut off the lights to the house in the morning and when I check the app an hour latter the lights are on again. Do you know what’s causing this ?
how do i add a device can't connect. please help.
I keep getting an error Failed to establish the encrypted channel...click to retry doesn't anything. How do I resolve for my door camera door bell?
I keep getting an error Failed to establish the encrypted channel...click to retry doesn't anything. How do I resolve for my door camera door bell?
I keep getting an error Failed to establish the encrypted channel...click to retry doesn't anything. How do I resolve for my door camera door bell?
I need help with Globe Suite and smart bulb connection
How do I change the wifi user name
My global suite bulbs will not connect. They were working and now I con’t reset them. I have tried everything without success.
I purchased the 4 inch Smart recessed lights Item 1420535. Just wondering, if the power goes off in my house, do I need to reconnect the light to my app? Will they constantly flash until they are paired? Steven
I forgot my password cant figure out how to change it
I recently purchased and set up the smart camera. The camera is working. I can see my room from work which is over 5 miles away. The camera is on my home network which has a weak signal. I do not have control over router settings because I live in a rooming house. The landlord supplies WIFi. I bought a Linksys extender which has significantly boosted WIFI in my room. Since everytime I access the camera from outside the home it indicates signal strength at 29 _ 32% or lower. How can I get the camera to use my Linksys extended network. The camera was set up on 120ozone network which is 24Hz. The extended network 120ext is on 500 hz
Trying to connect globe suite with SmartThings. It says I’m connected and can see it in SmartThings app No matter if I delete and then add again or use tuya there is no evidence of it in the app. I’ve tried smart tools etc no luck How do I connect I’m trying to use Cpvan devices
Well I Should Have Read The Reviews..
by Mikephillybaker
I first stumbled upon the Globe LED Smart Table Lamps when looking at Philips Hue Lamps and thinking why buy that why I can buy two for the same price... brand integrity is why. Ultimately I’ve experienced the same issues with these lights as many of the reviewers, it’s been 3 hours since we’ve been connected and almost 2 hours have been spent just trying to see when the lights are not “Offline”. I can assure you my network connectivity is not an issue. A great idea, with quality finishes on the lights themselves really, just comes down to poor execution. All in all, I’m planning on returning the lights. I would recommend jumping for the Philips Hue Lamps, as this process was unfortunate from download to setup to unplug. Not quite sure how you fix the network recognition on the actual lights ‘status’ wise and interface on the app (as google home was better for these once set up) that’s my feedback for r&d. Consumers aren’t supposed to wait for the product to get better, they’re just supposed to get a better product.
Bulb quality sub par App follows suit
by Ketzilover
I got these bulbs for free when I purchased a Google home hub. If they weren’t free i would be really mad. One bulb out of nowhere sparked and almost started a fire out of nowhere in my apartment and it a compatible non dimmer bulb socket. It was lucky i was home or it might have burned my entire house down. It was really scary. The app is bulky not intuitive at all and it makes setting up any product a real pain. I am very tech savvy and generally can set stuff up in my home within minutes and without any manual this took me days only to have on bulb totally peter out on me. For a similar price you may as well get th Philips Hue because that app is also more intuitive than this as well. I I’m a tech dork telling you that this leaves much to be desired and i am less than impressed
Waited so much of my time
by Ajsdaddy85
So I brought 9 of theses and I even wasted my time painting them black to install them on my house For down lighting. I sync the lights one at a time b4 install and worked. I climbed up a ladder 2 stories high and when I hit power they all day off line but one light. I wasn’t going to go back up to each and one of them again so I hit the light switch 3 times to put them in pairing mode I tryed every day for 2 hours a day and won’t work! Always fails. It’s not the a WiFi issue because I have four bars in front of my house . It’s not a 2.4 gig problem bc that’s what I have too. Please help me get all 9 lights to sink at the same time !!! I will not go back up there again as of now there working as ultra super white lights
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- If you are a Globe Suite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Globe Suite.
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