Mindbody x F45 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of F45 Training
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit F45 Training Website
Privacy Policy: https://www.mindbodyonline.com/privacy-policy
Developer: Branded Apps by MINDBODY
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3 Most reported problems 😔💔
F45, Please Invest In Your Tech
by Evan 1.0
It is unfathomable that a company with such an amazing product and business has such complete garbage tech. This app barely functions, if you can even get it to load at all. Features are constantly broken or have never worked and navigation is abysmal. For what we pay in memberships, and for a publicly traded, international company, this is unacceptable. Not to mention the jumble of disparate F45 apps is so confusing - F45 Life, Glofox, MindBody, F45 Challenge - none of them work, and they all conflict with each other. You guys are missing such a massive opportunity to have a best-in-class app that gives users rich metrics on performance (Lion Heart), progress, workout history, challenge/nutrition info, and integrations into third party apps for deeper fitness tracking. It’s so obvious, the only reasonable explanation is carelessness. I have been hearing about a new all-in-one app in development for over a year, but this experience gives me little to no hope that it will be any better or isn’t just vaporware. I’m a diehard member, and I just expect better.
Zero Stars for the app
by No Rep
F45 classes are awesome. The app, however, is a major source of frustration and doesn’t do justice to the organized and well-run workouts. It’s a serious strike against the brand. It’s probably a great tool, but I can’t attest to that because I’ve never been able to log in. I use the MindBody web browser instead which is also a terrible user experience. Please fix the log in issue and send an email to your client base to already us. I’m giving up on the suggested hacks of resetting my password or deleting and reinstalling the app.
Can’t Even Get In
by Squidneyb12345
Literally can’t even sign in to this stupid app. What’s the point of having it if we can’t use it? LOL. Been an Orangetheory member for 5+ years and am doing a 3-month trial of F45 and this is not a great start to the experience. Never had problems like this with the orangetheory app.
I use the correct email and password and it says “Error Occurred. An unknown error occurred please try again.” I’ve uninstalled and re-installed the app twice and same situation.
Absolute garbage app.
Workout is great though - just have to use your computer to sign up.
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