Contact simplehuman Support
Company Name: simplehuman
About: Shop our full product lineup including online-only exclusives. Using Augmented
Reality (AR), see what products would look like anywhere in your home before you
buy.
simplehuman Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of simplehuman
63.64% Contact Match
Developer: Privasea AI
E-Mail: contact@privasea.tech
Website: 🌍 Visit ImHuman Website
3 Most reported problems 😔💔
Great design, horrible execution!!!!!
by BrentBTX
Worst buying experience on an app ever. We tried 3-4 different cards but it claimed our address was wrong (that was when we could even get to that part because sometimes it wouldn’t leave the cc # screen after typing in). I then tried to use USPS website to get the longer zip, didn’t work. Only reason I put up with it was to help my mom. It took 2 hrs of this because sometimes it would drop stuff out of cart. Tried saving the info under profile, nope, tried logging into my moms account where she has stuff saved, nope info wasn’t there. Not to mention the times I had to shut down the app to get to a different screen because it would get stuck on one screen. Won’t ever use again. Wow.
Bad UX
by Iwouldbetheonlyhan
The worst user experience I have ever had. It alway takes me to a screen like advertisement but doesn’t allow me to keep browsing or checking my order until I close the app and start it again. The other issue is that in my order list screen, if I click any order and back to the list, all items will be duplicated infinitely.
Last but not least, I like simplehuman products but forcing user to download the app in order to get Black Friday deal makes me feel uncomfortable.
Terrible navigation
by Cade89
Have someone on your team try to buy two 6 pouch selections of two different soaps in the same order. It seems to be impossible from the app. There is no “cart” I can freely navigate to or add items to. I can only add items if it’s the default size, 2 pouches in this case. If I select 6, my only option is to buy immediately before selecting the next product. Did you really not test for just buying more than one thing? Seems like a pretty common use. I love the products, but this app is bad.
Have a Problem with simplehuman? Report Issue
Why should I report an Issue with simplehuman?
- Pulling issues faced by users like you is a good way to draw attention of simplehuman to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a simplehuman customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using simplehuman.
