Company Name: simplehuman
About: Shop our full product lineup including online-only exclusives. Using Augmented
Reality (AR), see what products would look like anywhere in your home before you
buy.
Listed below are our top recommendations on how to get in contact with simplehuman. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact simplehuman. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of simplehuman
by Frozoloft
“By becoming a member, you agree to receive text messages and emails to get exclusive offers and early access to new products.” No I don’t agree, so you don’t need my phone number. I’ve never seen a company make you to agree to this before signing up. Maybe you can turn off in setting AFTER signing up but I wouldn’t know because I won’t join under these forced conditions. I’ve personally never seen a commercial app that mandated a phone number. You should really review your stance on this. I am sure I’m not the only one who feels this way. I bet you are losing more potential income with this practice than you would lose by removing the phone mandate. Missed opportunity. I would have loved to join.
by Aalyxei
My mirror was working perfectly with this app. I opened it today and it has apparently been redesigned and I was directed to use a different app instead. The new app is missing two important features of the old one. I cannot see the charge level of my mirror now, and I also cannot adjust the settings so that the light turns off automatically for any length of time past 30 seconds. The previous app allowed me to choose 1 minute, 5 minutes, and 10 minutes, on top of the options the new app has. I’ve enjoyed having this mirror but unless those features are added to the new app, I will not purchase from this company again.
by Ex Customer1
The application indicates that a valid U.S. shipping address is invalid despite the fact that 4 previous orders were sent to that exact same address. Due to this issue, it is impossible to order replacement items. Imagine that…..a most basic and simple address validation, based on a valid address that even the application finds and recommends accurately, was previously used for prior orders with no problem, immediately gets tagged as “invalid” and does NOT allow you to place an order! What a joke! Trash app!
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