G Adventures Reviews

I’ve been on three G Adventures tours in the last two months and we’ve tried to use GAdventures each time but it never works correctly. Frankly I’m baffled as to why any company would ever let a product as bad as this be available in the first place. The list of problems is way too long to even mention. It’s easier to list what it gets right - it provides a daily itinerary. That’s about it. None of the other features work correctly. Everyone on my current tour has complained and no one has even gotten a reply. This has been a common story on each of my trips this year and yet GAdventures is still available and no improvements have been made. Very disappointed.

I REALLY want to like GAdventures as it would make all Gadventure tours so much easier. However, there are a lot of issues to work out:
- initially didn’t work at all on my phone
- after an update it was great! All necessary info was there and i went through the “good to go” list and put everything in.
- next update, nothing worked and I couldn’t see my trip.
- another update and GAdventures seemed to work but my “readiness” level went from 88% to 22% and clicking the option to add info back in results in an error.

All of this was true for my friend also using GAdventures so it isn’t just me. I’m too scared to rely on GAdventures and complex tours (like China with their visa requirements) don’t leave room for any sort of mistakes, app not working, etc.

So much potential here so please get this up and running correctly. I want to be able to do everything I need to do and be able to book side excursions too. Would really be a huge factor in streamlining tours with this app.

I really wanted to use GAdventures to book a trip with G-Adventures. Sometimes it’s hard for me to bring my whole laptop when I’m browsing for trips since it doesn’t work, maybe I’ll find another travel company who can handle developing an app.

GAdventures has never worked and I’ve called customer support many times and sent the developers an explicit description of my steps and the outcomes of each step. Crickets!! I’m having buyer’s remorse. I hope they have their act together on the actual trip.

It'll work for a while and then the Today and Trips pages will just stop loading and be blank forever.

Probably should request a refund from whoever you outsourced GAdventures development to, they're obviously not trying.

As soon as I write this review I’ll delete GAdventures. .The tour starts today and we still don’t have the meeting time at the hotel. I still don’t know where we are staying on tour so I could get concierge assistance and just had to hunt the Internet for help with side trips, etc. is no hotel information for our tour, Ciao!!

Worked okay when I first downloaded it. Then I kept getting an error when I tried to login, now I’m able to login but it doesn’t show any itinerary or chats. Awful for such a big company to have such a useless app. Update 12/3: showing my itinerary but the chat has still disappeared. Guess I won’t be connecting to my fellow travelers.

GAdventures worked for our last trip but since then it has deleted us even though we are fully registered for another trip. Can get on website but app is a disaster! When is this company going to invest in a reliable upgrade?

It was great for the first few weeks, then it stopped loading content. I literally just see my name at the top and the Trips, Today, and Chat options at the bottom with an otherwise blank screen. None of the menu options load anything when selected; it’s stuck on this blank screen. Frustrating to have to use the desktop site constantly because GAdventures doesn’t work.

Unable to even login to see how awful the rest of GAdventures is. Sent a link to my email to login and GAdventures launched, asking me to enter nationality and dob.

Dob options were at the VEEEEERY bottom of my phone screen, right above GAdventures switcher feature of my phone. This requires a surgeons nimble fingers, multiple attempts, and sheer luck, to finally edge the tip of my pinky onto the date selector widget without accidentally launching GAdventures switcher.

The Nationality picker did not open on the screen. Rather, a “Need help” option opened - again, at the VEEERY bottom edge of my screen. I was never able to see the list of nationalities to select from.

I clicked Login anyway. The error message that popped up said that I needed to enter a dob. ??? I then deleted GAdventures .

Missed opportunity here, developers.

But if prior to departure this is absolutely useless. Logged onto the www which said to dl GAdventures . Downloaded GAdventures and the only option that works was the "plan your next* trip button" which directs you back to the www.
Couldn't even use the "contact us" as the drop downs don't work and it won't let you proceed without selection.
Kinda confused as to why there is an app (or what it actually does) but if GAdventures does do something I'd adjust the rating.
For now, not worth the 20 mins of back and forth.

i'm on a trip and have another trip booked a week from now and yet the my trip tab doesn't work and all I see is plan your next adventure

I love the pc version of this, but GAdventures is great at first. You can see all the trips as you do on the pc, but after awhile you won’t be able to view anything. I am not sure if I need to update GAdventures or something else. Hopefully GAdventures can improve or be fixed so that the issue doesn’t occur in the future and hopefully I can access GAdventures again.

The itinerary function seems the most usable and accurate function. Chat is clunky, does not provide notifications, and is pretty unusable. Maps are there, but often do not reflect locations specified in the itinerary. On some maps I consistently get a location somewhere in the Pacific Ocean, and then when you try to move or change scale, GAdventures crashes. Many other aggravating nuisances. Apparently no one is tasked with fixing problems. GAdventures is an embarrassing representation of National Geographic.

My 5th G trip and GAdventures has never really improved.

I keep getting added to a group chat for a trip I’m not on.

Future trips should not transfer you to the web.

The CEO should be added 10+ days before the trip to allow for communication.

Weather reports might be helpful.

App is inconsistent in its functionality.

It has your documents and a VERY broad itinerary that just lists what city you’ll be in that day, which is nice, but it’s not very useful. It should have a way for tour leaders to put in detailed itineraries, like the ones they give us on the tour, so you know what you’re doing that day at what time and what free time activities are recommended in the area.

GAdventures was much better several years ago. Now when I try to add items to the packing list, it won’t show up under “need”. So I have to use a completely different app as a packing list.

And the text in the itinerary is cut off. For instance, it will say: “meals included are bre”. So you have no idea what they remaining words were.

And the maps are really vague and you can’t tell what they are showing. You used to be able to click on them and they weee interactive but not anymore.

I click on extras to see additional day tours to add and the text is on top of text so you can’t read it.

It has so many bugs right now. I hope they work on them because I love this app and use them all of the time.

Clearly GAdventures has been updated and improved since a lot of the bad reviews. Still has limited functionality—for example it doesn’t list that I paid for my own room or any of the activities. But still useful to have.

I was worried when I saw all the negative ratings. I downloaded and signed on without any problems. My trips were on GAdventures and had nice summary of upcoming trip , packing list and contact numbers. I only wish you had the option to make a payment. They don’t have the payment option in the website either , every time you want to make a payment on your trip you have the make a phone call.

Not sure why the reviews are so negative still. The newest version seems to work fine.