Contact G Adventures Support
Company Name: G Adventures
About: Meet your new travel buddy
The ultimate digital travelling companion, the G
Adventures App delivers convenient, in-depth access to all the details about
your G Adventures trip anywhere and everywhere, online and off. Get instant and
comprehensive access to information, resources, maps, and tools specific to your
G Adventures tour.
G Adventures Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of G Adventures
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E-Mail: [email protected]
Website: 🌍 Visit G Adventures Website
Privacy Policy: http://www.gadventures.com/terms-conditions/privacy/
Developer: G Adventures
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3 Most reported problems 😔💔
App doesn’t work and shouldn’t be available
by Vagabondcowboy
I’ve been on three G Adventures tours in the last two months and we’ve tried to use the app each time but it never works correctly. Frankly I’m baffled as to why any company would ever let a product as bad as this be available in the first place. The list of problems is way too long to even mention. It’s easier to list what it gets right - it provides a daily itinerary. That’s about it. None of the other features work correctly. Everyone on my current tour has complained and no one has even gotten a reply. This has been a common story on each of my trips this year and yet the app is still available and no improvements have been made. Very disappointed.
Want to love it
by Brbarlow
I REALLY want to like this app as it would make all Gadventure tours so much easier. However, there are a lot of issues to work out:
- initially didn’t work at all on my phone
- after an update it was great! All necessary info was there and i went through the “good to go” list and put everything in.
- next update, nothing worked and I couldn’t see my trip.
- another update and the app seemed to work but my “readiness” level went from 88% to 22% and clicking the option to add info back in results in an error.
All of this was true for my friend also using the app so it isn’t just me. I’m too scared to rely on this app and complex tours (like China with their visa requirements) don’t leave room for any sort of mistakes, app not working, etc.
So much potential here so please get this up and running correctly. I want to be able to do everything I need to do and be able to book side excursions too. Would really be a huge factor in streamlining tours with Gadventures.
Not sure if this is for pre or during trip...
by D_Ö
But if prior to departure this is absolutely useless. Logged onto the www which said to dl the app. Downloaded the app and the only option that works was the "plan your next* trip button" which directs you back to the www.
Couldn't even use the "contact us" as the drop downs don't work and it won't let you proceed without selection.
Kinda confused as to why there is an app (or what it actually does) but if this app does do something I'd adjust the rating.
For now, not worth the 20 mins of back and forth.
Have a Problem with G Adventures? Report Issue
Why should I report an Issue with G Adventures?
- Pulling issues faced by users like you is a good way to draw attention of G Adventures to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a G Adventures customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using G Adventures.
