MOTIV Audio app not working? crashes or has problems?

MOTIV Audio Status
I have a problem with MOTIV Audio

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
66.7%

Not working
26.7%

Login
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

R
Richard Hurlburt 2023-09-18

ShurePlus MOTIVE hangs every single time! I'm using a Windows 10 PC. It just says, "Loading ..."

M
Matt Wade 2023-07-14

ShurePlus Motiv stuck on loading

M
Max 2023-04-24

Motiv Audio is crashing on ios 16.4 (((

K
Katherine Cosimano 2022-12-22

The audio is so low you can barely hear it. I’ve tried turning everything up and having the microphone close. Never had this problem before.

⚠️ Troubleshoot | Report Issue ⚠️
C
Carl O'Loughlin 2022-08-19

I’m getting the “built in” message on my screen in the MOTIV Audio app. How do I select the external microphone? Thank you

E
Eduardo Hall 2022-08-08

My Motiv app recognizes my shure mv88+ but in the app itself I can´t access the microfone settings, it shows as if I didn´t have the mic connected

J
John 2022-08-06

My Motiv app keeps crashing at about the 3 minute mark on recordings. Rendering the mix useless.

A
Anitha 2022-07-21

The App abruptly stops, no warning. Happening since a week. Happening both on IPad and IPhone. Losing all me work constantly. Please help

J
Josh Purdy 2022-07-18

After 15 minutes of recording the app crashes with no warning and I lose my work. This did not happen prior the the most recent update

⚠️ Troubleshoot | Report Issue ⚠️
K
Kai Yan 2022-07-14

(1) when i open the app it's stuck on the loading screen. before this, i was able to start it okay, it just took a while, but now it sits there for hours. i have not been able to access if for 2 days now. (2) and even when i could, updating the firmware would also always be stuck on transferring to device

Showing 1-10 of 10 reported issues:

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Common MOTIV Audio Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MOTIV Audio iPhone Issues and Solutions

  2. MOTIV Audio Android App Issues and Solutions


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E-Mail: motiv@shure.com

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Developer: Shure Incorporated




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