MOTIV Audio app not working? crashes or has problems?

MOTIV Audio Status


I have a problem with MOTIV Audio

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⚠️ Most reported problems ⚠️
Something else
62.5%

Not working
25.0%

Login
6.3%

Photo/Video
6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MOTIV Audio Problems 🔥

- With the MV88 connected to my iPhone 12Pro Max/iOS 14. 6, upon launching the App all appears normal. But as soon as I minimize the App to do something else like open my camera, the Motiv App changes and reverts to the “Preview Mode” of the App which basically means you cannot do any audio recordings with the App or make any recording setting changes that you would normally find in the “Device” section of the App.

- There is no high pass filter to the effects options.

- The app shuts off while you were playing in recording when the device screen turns off.

- You cannot make cuts within the wave form when editing – waveform has to be split and trimmed individually which is tedious and creates extra files not needed to edit one wave form.

📋 10 Reported Issues:

R
Richard Hurlburt 2023-09-18

ShurePlus MOTIVE hangs every single time! I'm using a Windows 10 PC. It just says, "Loading ..."

M
Matt Wade 2023-07-14

ShurePlus Motiv stuck on loading

M
Max 2023-04-24

Motiv Audio is crashing on ios 16.4 (((

K
Katherine Cosimano 2022-12-22

The audio is so low you can barely hear it. I’ve tried turning everything up and having the microphone close. Never had this problem before.

C
Carl O'Loughlin 2022-08-19

I’m getting the “built in” message on my screen in the MOTIV Audio app. How do I select the external microphone? Thank you

E
Eduardo Hall 2022-08-08

My Motiv app recognizes my shure mv88+ but in the app itself I can´t access the microfone settings, it shows as if I didn´t have the mic connected

J
John 2022-08-06

My Motiv app keeps crashing at about the 3 minute mark on recordings. Rendering the mix useless.

A
Anitha 2022-07-21

The App abruptly stops, no warning. Happening since a week. Happening both on IPad and IPhone. Losing all me work constantly. Please help

J
Josh Purdy 2022-07-18

After 15 minutes of recording the app crashes with no warning and I lose my work. This did not happen prior the the most recent update

K
Kai Yan 2022-07-14

(1) when i open the app it's stuck on the loading screen. before this, i was able to start it okay, it just took a while, but now it sits there for hours. i have not been able to access if for 2 days now. (2) and even when i could, updating the firmware would also always be stuck on transferring to device

Showing 1-10 of 10 reported issues:

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