EASE (Electronic Access to Surgical Events) allows patients to invite family
members and loved ones to receive text, photo and video updates on their status
throughout the hospital experience in a safe and secure app. A HIPAA compliant
communication app, EASE is designed to improve patie...
DO NOT DELETE then try to reload it.
A friend of mine is in the hospital and sent me a link to EASE. I downloaded it first thing in the morning and kept waiting for update following her surgery that morning. I received no alerts or updates. I thought perhaps I had not selected the right options, although I don’t remember being offered any when I first signed in. So, I thought if I delete the app and reinstall it I could check for any options on how to receive messages. BIG mistake! When I tried to log in the second time I downloaded it, it told me that name and password were already in use and would not let me use the app. It was then that I looked at the help menu and saw, in small print, that you should not delete it. The “do not delete“ warning should be in large print in the very beginning of the set up, not in the help menu which people do not always look at. Also, every other app I’ve had has allowed me to log in again after I delete and reinstall it. If you use the same login phone number and password it doesn’t make sense that you wouldn’t be able to get back in. I consider that a design flaw.
You’ll never want to have surgery without it!
EASE makes the waiting period significantly less painful. I was so thankful to have it during my family member’s surgery and felt I wasn’t tethered to the waiting room for the entire long procedure. I definitely recommend the experience and seeking out a hospital that has it or asking your hospital to get it.
Hospital communication has sure come a long way. I loved the app with the exception of it not being current at the end of the procedure. The messages were delivered in an incorrect order. I had one that said the doctor would see me soon, then go to the conference room, then shortly after that was all completed, was told surgery would be ending soon, and that the doctor was waiting. At this point I had already spoken to the doctor. However, during early stages of procedure, was accurate.
Every hospital should have this!
This app is so amazing! Loved that it kept me informed, and also was able to update family for me. It made me feel a lot less anxious during my daughters surgery. Loved that they could send me pictures from the PACU during her recovery stages. My family from out of state was super impressed with it as well!
The messages come out in random order. At one point, the message said, the procedure is going fine. Very next message was that the doctor is coming out to speak to us. I swear my heart sank! I thought my father didn’t make it. 3 minutes later, the next message was that the procedure was successful and the patient is fine. My heart isn’t though. Next few messages had him going back into pre-op...after he was in recovery!! Again, my heart sank. Don’t rely on this app to inform you on the care of process of your loved ones. It’ll give YOU a coronary!!
Every hospital should have this!!
What a difference maker, the waiting process was transformed for me and my family. We received regular updates with pictures a couple of times an hour that put us at ease and kept us informed. Five stars are not enough!
Every hospital should have this!!!
I never thought I could leave the waiting room during my father’s surgery. We actually went to the cafeteria. This provided such comfort and relief for my entire family. Including my 2 aunts that couldn’t make it to the hospital. Amazing !
We’ve used Ease at Arnold Palmer Hospital several times for our son Harrison’s heart surgeries, heart caths, and one stomach surgery. It was amazing to receive photos, videos, or even just text updates during his procedures. It really helped knowing how everything was going during it all.
My wife had surgery and we were told by the hospital to download the app and that it was the greatest. The day of the surgery she was admitted and the app never worked, it was showing my wife as admitted. The nurse sent an email to the app support and my wife went into surgery, the app never worked and the app support never got back to her. We had to monitor the surgery the old fashion way via asking the nurse to call. Waste of time downloading this app, I had such high expectations and it was a huge disappointment.
Great for families during surgery
For families going through surgery this app is incredible. Got updates throughout the 5 hour surgery letting me know exactly what was going on and how the surgery was going. It really helped to ease any anxiety about the situation and I’d recommend any and all hospitals utilitize this app.
EASE allowed our family to receive updates during a family member’s major medical procedure. Amazing app that reduces a lot of stress and wondering. We even had the opportunity to meet the doctor behind the app. Brilliant use of technology.
Incredible!!! Loved it
This was so helpful throughout my husband’s surgery. We received updates about every 45 minutes. We didn’t feel stuck in the waiting room and even walked around outside. Every hospital needs this!
This made the entire surgery process better from start to finish. I wasn’t sitting in the waiting room scared and waiting for information. We actually went to the cafeteria. Awesome!!👍🏻👍🏻👍🏻
Amazing! What a relief!
This app allowed me to stay connected to my family when I couldn’t be there. I loved seeing the updates right as they were happening. Thank you!!!
EASE is amazing!
Absolutely incredible use of technology. Received updates on my aunts pace maker surgery and it was incredible. I would recommend this app to everyone.
Yes. EASE Applications Messaging is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,313 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for EASE Applications Messaging Is 31.6/100.
Yes. EASE Applications Messaging is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,313 EASE Applications Messaging User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EASE Applications Messaging Is 31.6/100.
EASE Applications Messaging works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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