🏷️ About:
Ease is a HIPAA compliant communication app designed to improve patient satisfaction and increase transparency by allowing patients to invite family members and loved ones to receive text, photo, and video updates on their status throughout the hospital experience. The app is designed to reduce anxiety and improve communication between patients and their loved ones.
- Provides updates on the patient's condition and progress during surgery
- Allows family members to receive pictures, texts, and videos during the procedure
- Helps reduce anxiety and stress for family members waiting for their loved ones
- Offers a convenient way to communicate with healthcare providers and receive real-time updates
- Can be used to fill out pre-op registration forms online
Read 25 Customer Service Reviews 👿🤬😡😠💢😤
4.9 out of 5
Terrible information
2022-05-30
by Sultrina
The messages come out in random order. At one point, the message said, the procedure is going fine. Very next message was that the doctor is coming out to speak to us. I swear my heart sank! I thought my father didn’t make it. 3 minutes later, the next message was that the procedure was successful and the patient is fine. My heart isn’t though. Next few messages had him going back into pre-op...after he was in recovery!! Again, my heart sank. Don’t rely on EaseApplicationsMessaging to inform you on the care of process of your loved ones. It’ll give YOU a coronary!!
Doesn’t work
2022-07-01
by PepeEagle
My wife had surgery and we were told by the hospital to download EaseApplicationsMessaging and that it was the greatest. The day of the surgery she was admitted and EaseApplicationsMessaging never worked, it was showing my wife as admitted. The nurse sent an email to EaseApplicationsMessaging support and my wife went into surgery, EaseApplicationsMessaging never worked and EaseApplicationsMessaging support never got back to her. We had to monitor the surgery the old fashion way via asking the nurse to call. Waste of time downloading EaseApplicationsMessaging, I had such high expectations and it was a huge disappointment.
DO NOT DELETE then try to reload it.
2022-08-01
by Manasota
A friend of mine is in the hospital and sent me a link to EASE. I downloaded it first thing in the morning and kept waiting for update following her surgery that morning. I received no alerts or updates. I thought perhaps I had not selected the right options, although I don’t remember being offered any when I first signed in. So, I thought if I delete EaseApplicationsMessaging and reinstall it I could check for any options on how to receive messages. BIG mistake! When I tried to log in the second time I downloaded it, it told me that name and password were already in use and would not let me use EaseApplicationsMessaging . It was then that I looked at the help menu and saw, in small print, that you should not delete it. The “do not delete“ warning should be in large print in the very beginning of the set up, not in the help menu which people do not always look at. Also, every other app I’ve had has allowed me to log in again after I delete and reinstall it. If you use the same login phone number and password it doesn’t make sense that you wouldn’t be able to get back in. I consider that a design flaw.
EASE
2022-09-02
by Jstarr330
Hospital communication has sure come a long way. I loved EaseApplicationsMessaging with the exception of it not being current at the end of the procedure. The messages were delivered in an incorrect order. I had one that said the doctor would see me soon, then go to the conference room, then shortly after that was all completed, was told surgery would be ending soon, and that the doctor was waiting. At this point I had already spoken to the doctor. However, during early stages of procedure, was accurate.
Today is the launch day for EaseApplicationsMessaging with Memorial Hermann Hospital in Houston, TX.
There have been lots of staff around to provide tech support. I found EaseApplicationsMessaging easy to setup and invite family to track the my surgery.
The part of EaseApplicationsMessaging I do not like is that messages can be viewed for only 60 seconds. It would be nice to be able to see the messages for the length of the surgery or maybe the length of the surgery plus 24 hours. It would be nice to have the previous messages to reference the timing of the surgery. Once a message is gone if you forgot to note a time then you are out of luck. This should not violate any HIIPA standards as the patient invited those who are getting the messages.
All in all the is a useful app.
Love this app!
2022-11-04
by Happy_Feet89
While I am sitting in the waiting room for my husband surgery. This application is perfect so I’m not just sitting around wondering how his surgery so far or how his feeling or if it’s going ok... lots of thoughts and the application ease my wondering mind. Really appreciate this. Thank you so much.
Incredible!!! Loved it
2022-12-06
by Katiadesigns
This was so helpful throughout my husband’s surgery. We received updates about every 45 minutes. We didn’t feel stuck in the waiting room and even walked around outside. Every hospital needs this!
Helpful and reassuring app!
2023-01-06
by Whitw816
I’m a physician assistant and I didn’t know EaseApplicationsMessaging existed. My mother in law had heart surgery across the country and the OR team used EaseApplicationsMessaging to give updates throughout her operation. My uncle had bypass surgery 3 years ago and I was worried the whole time. This way, I knew when she was taken on and off bypass and as soon as she was done as well as other updates. What an amazing way to keep worried family members informed!
Every hospital should have this!!!
2023-02-07
by Jenniferd75
I never thought I could leave the waiting room during my father’s surgery. We actually went to the cafeteria. This provided such comfort and relief for my entire family. Including my 2 aunts that couldn’t make it to the hospital. Amazing !
Ease put my mind at ease. The updates during surgery were reassuring especially for family that was out of state. EaseApplicationsMessaging is a wonderful feature and so happy that the hospital offers it. The nurses are excellent keeping everyone informed.
Every hospital should have this!!
2023-04-09
by Hmm60
What a difference maker, the waiting process was transformed for me and my family. We received regular updates with pictures a couple of times an hour that put us at ease and kept us informed. Five stars are not enough!
Amazing app
2023-05-11
by Mercinator92
We’ve used Ease at Arnold Palmer Hospital several times for our son Harrison’s heart surgeries, heart caths, and one stomach surgery. It was amazing to receive photos, videos, or even just text updates during his procedures. It really helped knowing how everything was going during it all.
EASE the informative tool
2023-06-11
by Aggradecido
This is a excellent tool that keeps family members informed during the whole process. It’s hard enough to wait without knowing. Though EASE they kept me inform on a hourly bases and it kept me calm. That is caring for the patient and their love one. Thank you so much.
Every hospital should have this!
2023-07-13
by MeanGirl
EaseApplicationsMessaging is so amazing! Loved that it kept me informed, and also was able to update family for me. It made me feel a lot less anxious during my daughters surgery. Loved that they could send me pictures from the PACU during her recovery stages. My family from out of state was super impressed with it as well!
EASE is a truly wonderful program. Getting information on your loved one as it happens is the best thing that happened in a surgical setting. I appreciate knowing what was going on instead of wondering and worrying about it. It made me feel like I was with my Mother the whole time.
You’ll never want to have surgery without it!
2023-09-14
by Ashwhitemoore
EASE makes the waiting period significantly less painful. I was so thankful to have it during my family member’s surgery and felt I wasn’t tethered to the waiting room for the entire long procedure. I definitely recommend the experience and seeking out a hospital that has it or asking your hospital to get it.
Surgery
2023-10-16
by Sweetcakes24/7
Thank you for developing such an important app for patient and family. EaseApplicationsMessaging is essential in the continuous communication from the healthcare provider to family members who are undergoing a procedure. EaseApplicationsMessaging brought comfort to my family especially as they could not be at the hospital during surgery. All hospitals should offer EaseApplicationsMessaging in offering comfort to patient and family. Thank you!
Very reassuring
2023-11-16
by Kareem_dream
Fantastic app/program to help new parents to not worry so much about the well fare of their new baby. Having to try to juggle work and actual spending time with my baby was getting to be a little nerve wracking. Luckily the NICU nurses at HRMC understood and sent pictures and update almost every feeding. Which allowed me to focus on trying to make a living for my little human.
Sx
2023-12-18
by School Nurse The Great
I have had many sx. And I must say this was the best pain and anesthesia medication I have ever had. I have only one suggestion. As a retired RN, time is of the essence. I filled out my pre-op registration on line days in advance. But when I checked in, only some of it was there. Then the info did not transfer to the surgery floor. This could also be an compliance issue for staff. Easy fix for IT I bet. Please commend your staff. Ty
If you have the opportunity to use EaseApplicationsMessaging with a child undergoing surgery, do it! It is so nice to be able to get updates of photos, texts, and videos during the procedure. It helped make a very stressful day far less stressful for our family.
Amazing! What a relief!
2024-12-16
by AVMadison
EaseApplicationsMessaging allowed me to stay connected to my family when I couldn’t be there. I loved seeing the updates right as they were happening. Thank you!!!
Incredible!
2024-12-16
by Wendybbl74
This made the entire surgery process better from start to finish. I wasn’t sitting in the waiting room scared and waiting for information. We actually went to the cafeteria. Awesome!!👍🏻👍🏻👍🏻
Amazing Application
2024-12-16
by Neutronjockey
EASE allowed our family to receive updates during a family member’s major medical procedure. Amazing app that reduces a lot of stress and wondering. We even had the opportunity to meet the doctor behind EaseApplicationsMessaging . Brilliant use of technology.
Great for families during surgery
2024-12-16
by TommyTurbo17
For families going through surgery EaseApplicationsMessaging is incredible. Got updates throughout the 5 hour surgery letting me know exactly what was going on and how the surgery was going. It really helped to ease any anxiety about the situation and I’d recommend any and all hospitals utilitize EaseApplicationsMessaging.
Absolutely incredible use of technology. Received updates on my aunts pace maker surgery and it was incredible. I would recommend EaseApplicationsMessaging to everyone.
Is Ease Applications Messaging Safe? 🤗🙏
Yes. Ease Applications Messaging is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 17,654 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Ease Applications Messaging Is 35.2/100.
Is Ease Applications Messaging Legit? 💯
Yes. Ease Applications Messaging is legit, but not 100% legit to us. This conclusion was arrived at by running over 17,654 Ease Applications Messaging User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ease Applications Messaging Is 100/100..
Ease Applications Messaging works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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