Cloud Video Player app not working? crashes or has problems?

Cloud Video Player Status

Last Updated on 2016-12-29 by Jing Gao

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Audio

100.0%

problems reported in the last 24 hours

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Summary of Cloud Video Player Problems 😠👌🔥

- If the app is deleted or downloaded on another device, the browser feature will not be available.

- Some users have reported issues with the app randomly skipping songs while listening to music.

- The app does not continue playing music when the app is closed.

- The app no longer has a browser feature, which was a major selling point for some users.

- The app does not have an iCloud feature or account system, which can result in lost videos if the app is deleted or the device is reset.

Have a Problem with Cloud Video Player - Play Videos from Cloud? Report Issue

Common Cloud Video Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cloud Video Player app on iOS and Android devices. Solve all Cloud Video Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cloud Video Player iPhone Issues and Solutions

Cloud Video Player iOS app crashes, not working, errors
Cloud Video Player iOS app network issues
Cloud Video Player on iOS has black/white screen

Cloud Video Player Android App Issues and Solutions

Cloud Video Player has errors/crashing/not working
Cloud Video Player server network connectivity issues
Cloud Video Player has black screen

Cloud Video Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cloud Video Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cloud Video Player app crashes or not working on Iphone (iOS):

Close and restart the Cloud Video Player app on iPhone
Update Cloud Video Player app to the Latest Version for iOS
Uninstall and reinstall Cloud Video Player iPhone app
Update your iPhone to the latest iOS version

Fix Cloud Video Player on iPhone unable to connect to server/internet connection issues::

To resolve Cloud Video Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cloud Video Player black/white screen (blank screen) on iPhone:

Follow the Cloud Video Player iOS app troubleshooting guide Here →

Cloud Video Player Android App Issues and Solutions

Fix Cloud Video Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cloud Video Player app issues:

Force Stop the Cloud Video Player App
1. On android, goto "Settings" » click Cloud Video Player app. » click "Force Stop".

Update Cloud Video Player to the latest version on PlayStore

Clear Cloud Video Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cloud Video Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cloud Video Player.

Fix Cloud Video Player unable to contact server/ Cloud Video Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cloud Video Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cloud Video Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud Video Player on android.

Solve Cloud Video Player black/white screens issue on Android:

Follow the Cloud Video Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jing Gao, developers of Cloud Video Player.