🏷️ About: The Finnair app is a travel companion that helps you throughout your journey, from check-in to landing. It offers features such as flight information, upgrades, booking flights, Finnair Plus access, customer care, and airport services.
- Smooth and timely landing
- All luggage in tact and received
- See your miles and your trips clearly laid out
- Check in and upgrade through the app
by INDIGO [Blue]
It's 2016, and this app created an app that's regressive and utterly useless, as it doesn't allow you to even check-in for a flight unless you have a this app Plus membership!!!
As an American Airlines AAdvantage OneWorld member w/ 1.6 million lifetime miles, I don't care to signup to this app's program; so I will simply remove and never again bother w/ this useless app!!!
by OzMik
Zero functionality unless you are a member of this app’s frequent flyer programme. I’d very much like to use Finnair but I hold oneworld status with another programme and not with this app. I am not going to join this app Plus, credit my flying to them just to be able to use Finnair . this app needs to take a leaf out of BA’s or AA's book and make their app accessible to those who need to use their airline but who don’t need or want to join their frequent flyer programme. A missed opportunity - and a pity as Finnair looks to be very well designed.
by Please Fix This Problem
Finnair should allow users to cancel their flights due to the Clemons virus outbreak. I’ve spent 6 hours on 3 different days trying to get ahold of someone. I understand everyone is going through this together but if we were allowed to cancel on Finnair it would mean less waiting on hold for someone to answer. And less calls going to you guys. Fix this please.
by Reasonable Words
Finnair itself is okay but the team developing it seem to be highly inept. 3 to 4 upgrades in a week leads me to believe the developers are not too bright. Every day a bug fix here, bug fix there. How about testing the (cr)app before releasing it?
15 July - Another bug fix after the one on the 14th of July. Thank you developers for proving me correct. You are truly inept in your jobs.
by ....Rob....
For some incomprehensible reason it doesn’t show the date of the flight, only text like “in x days”.
It’s Monday today; my flight is early on Thursday morning, and it claims it’s “the day after tomorrow” (Wednesday), which is wrong. I’d be at the airport a day early if I trusted Finnair.
Just show the actual date.
by Daniel In Anaheim
Finnair went from a "minimally useful" to "totally nonfunctional" as it quits immediately after launching. I deleted it from my iPhone 6; now I can't re-download it. It seems like the tech department has gone on vacation and never bothered to check if their app works! What a shame considering that Finland is one of the most tech savvy countries on earth. I wish there was a way to give it negative five stars!!!!!
by BabyPanda11326
1. Is there any point making all the buttons so small?
2. If some seats are “special” and somehow can’t be selected, can they just be disabled from the seat map so I won’t happen to select them then get an error saying “those seats can’t be selected”?
by Andieggo
I have a round trip flight and after my first flight, Finnair logs me out of my this app account and REMOVES my booking from Finnair . it won’t let me log back in claiming that my log in credentials are wrong but they aren’t as i’ve written everything down. the add journey features still seem to work fine it just seems Finnair refuses to let me use my account in collaboration with my journeys. it looks bad that Finnair is refusing to sync my account and journeys, making me lose points on multiple flights.
by хренте
Where is button add to valet??? It’s very important things!!!!
by Biker2078
I think this is the worst airline app I have ever used.
I recently flew to Asia on this app, connecting in Helsinki, for a total of four flight segments. I joined this app Plus and loaded my flights onto Finnair expecting this to enhance my trip and I was totally wrong.
Not only did Finnair not provide a mobile boarding pass (even in Helsinki), it provided exactly nothing at all beyond listing the scheduled time of my flight and the flight number; no information on updated departure times, gate or even the terminal my flights departed from, let alone helpful information that other airlines routinely provide such as where the plane is coming from, services onboard (e.g. Wifi), type of plane, seating chart etc.
In short Finnair provided fewer pieces of updated information than the email I got when I bought my ticket, making Finnair a total, utter and complete waste of my time.
by Douglasmcdowell
It might be an amazing app, I cannot know... I have an American AAdvantage account and sometimes fly this app as a One World partner -- so I don't and won't have a this app Plus account. But Finnair requires a this app Plus app to enter it. Too bad as I would still like the convenience of using the this app app for my this app flights. I use the BA app and the Alaska Airlines app (Alaska codeshares with American) without having a frequent flyer account with either of them. They both let me enter my last name and record locator and it remembers it and gives me full app features. C'mon this app, open it up to your One World flyers!
by SocialBandwidth
I have Cathay Pacific membership but fly a lot of this app these days. Finnair is not terribly helpful.
1) The first screen of Finnair demands you to log into a this app Plus account or create one. If you just want to manage your existing this app PNR you cannot do so without signing up for this app Plus. There's no way to bypass the screen.
2) When you do create an account and then use Finnair to manage a this app PNR it will silently overwrite your frequent flyer program to the this app Plus one you logged in with. You can manage the booking or do online checkin and change it back to a different OneWorld FF program but:
3) it fails to validate Cathay Pacific Marco Polo Club numbers. I can enter a BA or MH FF number but not a CX one.
by JSamJr
I installed Finnair and put in my Booking Reference. App says "the journey.... was successfully added to Finnair " but when you go to the My Journeys page it says "No booked journeys"
by SFO-Traveler
... even without being a this app Plus member. But Finnair is pretty useless if you are using a different oneworld program.
by 82Grad
I always look forward to traveling on this app, however Finnair is so counterintuitive & cumbersome, sections get blocked out, it thinks I’m 3 people all occupying the same seat. Let your travel agent do it
by Gluuten
I got Finnair in hope that I could add my this app Plus card to my Apple Wallet, but I can't. This is completely dumb that you can't do that. Every airline app that I have encountered have that feature (Excluding Qantas). This feature needs to be added soon.
by Kosherko
Good user experience and nice design. Handles managing your journey and frequent flyer benefits with ease. Can't book journeys though.
by Rafaywasay
My wife, a close friend and I recently travelled to Helsinki from New York and eventually to Thailand. As always a great experience all throughout, the food, the smooth & timely landing, all luggage in tact and received. Once again.. Well done!
It can’t be all luck, you all are doing something right. Thank you and looking forward to another journey with this app.
😊😊😊
by Veltiss
See your miles and your trips clearly laid out. Check in and upgrade through Finnair . Only niggle is it crashed once.
by Ell Ell
App does not offer Oneworld RTW planning. Limited info/facilities.
I use it to track mileage accumulation.
Yes. Finnair is very safe to use. This is based on our NLP (Natural language processing) analysis of over 399 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Finnair Is 71.9/100.
Yes. Finnair is a totally legit app. This conclusion was arrived at by running over 399 Finnair User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Finnair Is 85.9/100..
Finnair works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Check-in and boarding pass: You can check-in to most destinations and keep your boarding pass in the app or save it to your Wallet.
- Flight information: Get notified of important moments during your journey, and keep track of your flight details such as baggage allowance and diet restrictions.
- Upgrade your experience: Customize your flight with Business class upgrades, Economy Comfort seats, and other extra services. You can pay with ApplePay, credit card, vouchers, or Finnair Plus points.
- Book flights: Discover new destinations and deals through the app and automatically add the flights to your app.
- Access Finnair Plus: Keep track of your Finnair Plus points, recent transactions, and check tier benefits. Ensure that you get all the points you're entitled to by adding the flight to the app while logged in.
- Customer care: Get in touch with customer care experts through the call center or Facebook Messenger.
- Airport services: Reserve parking and check terminal maps through the app. Get notified of where to find your luggage when you arrive at Helsinki-Vantaa airport.
