🏷️ About: The H-E-B® Prepaid app lets you manage your Card Account wherever you are. That means it’s convenient to do things like: • Check your Card Account balance and transaction history • Send money to friends and family • Find no cost reload locations** • Load checks to your Card Account – it’s as simple as taking a picture* * Mobile Check Load is a service provided by First Century Bank, N.
We Investigate the app owner's website (Netspend.com), verify their legitimacy, and uncover hidden scams and complaints.
Not user friendly CS has NO CLUE how to help
Just received card and activated. Will not go to screen so I can add checks to my account by mobile deposit. Just repeatedly goes to screen explaining how to do it. Useless!!
I got locked out of my own account lol
HEBPrepaid stopped working for a week now. Says error loading contact blah blah
The worst activation process ever - very frustrating! I will not be buying this ever again!
Bad App and bad customer service for HEBPrepaid . I deleted HEBPrepaid as well as the card!
This is not a good place for your money, bad customer service, please don’t trust these guys , don’t waist your hard working money with these scum bags 👎🏿👎🏿👎🏿
Fix it! I have to log in 2 or 3 times before it shows my balance, wasting my time!
I couldn’t activate my card online. I got so frustrated that I just wanted to cancel everything and there is not an option to deactivate your account on HEBPrepaid . It took me 5 calls to customer service to finally deactivate my online account.
Might as well move to a different vendor. I have tried for months to use the mobile check deposit on an iOS platform and constantly locks up. Since I can’t get to the store to reload, I’m not using it so why bother? Tried calling their support line and that was equally useless.
Horrible horrible Service!! They charge you for anything and everything. Only had it for a week and already lost out on $6 because they feel the need to charge you for every single thing. This is a bad card to get, don’t waste your money!
Please fix the glitch when you try to log in it keeps saying incorrect password and even when I reset the password it still locks me out to reset the password again.
They advertise early deposits, but it took longer than my other bank.
Anytime I look at an individual transaction, the back button will not take me back to the main page where both prepaid and savings account is listed as well as the tabs at the bottom to move money. The back button just repeatedly goes back and forth from transaction history and transaction detail. Please fix! Everything else is great! I’m over having to log out and back in to continue.
App works great. It would be more convenient if it had Touch ID for log in like most of the other banking apps/finance apps.
Do you have to add 500 dollar to do the monthly fee or any I add any money and still be able to pay the 5.00 monthly fee
Thankfully very versatile!
Love the service
Works great for me I don’t usually write reviews but I have to say HEBPrepaid really good
H-E-B Prepaid does not appear safe based on available data.
JustUseApp Safety Score for H E B Prepaid is 0.1/100.
This assessment is based on our NLP analysis of 1,504 user reviews.
Combined with the app store average rating of 4.8/5.
H-E-B Prepaid does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for H E B Prepaid is 0.1/100 .
This conclusion is based on analysis of 1,504 user reviews.
H E B Prepaid collected the following data from you:
The Netspend Visa Prepaid Card is issued by The Bancorp Bank and Pathward®, members FDIC, pursuant to a licensefrom Visa U.S.A. Inc.
* Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy.
** While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card.
Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card.
Transaction fees, terms and conditions apply to the use and reloading of the Card Account.
