TicketSwap - Buy, Sell Tickets Reviews

TicketSwap - Buy, Sell Tickets Reviews

Published by on 2024-10-02

🏷️ About: TicketSwap is a mobile application that allows users to buy and sell tickets for various events such as concerts, festivals, gigs, clubs, and theaters. The app provides a safe and transparent marketplace for real fans to find tickets to sold-out events. TicketSwap checks the prices of the tickets and verifies sellers and buyers to ensure safe and fair transactions. The app has a community of 8 million fans from all over the world.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
42.4%

👿🤬😠 Negative experience
41.4%

😎👌🔥 Positive experience
16.2%

~ from Justuseapp.com NLP analysis of 149 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Bought one ticket for sold out pool party and sold two tickets for a friend as well.

- Easy to navigate

- Can purchase tickets all the way up until the last minute

- Can enter the event manually instead of certain apps only accepting specific events

- App checks if the ticket is legit



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

Lousy discriminating app

2022-05-21

You’re not going to get tickets on TicketSwap. I’ve been trying for months. When the notification comes up every time I click on it , the tickets are already sold. The notifications are the only way to find a ticket going through the apps home page is terrible. So as soon as the banner pops up on my phone I click on it and it’s sold. I’ve complained to the customer support and they just told me to “unlock my phone” to make it faster. I’m clicking on it while my phone is unlocked as soon as it pops up and nothing. They are just keeping Americans out of the loop for events. Put any response you want to this, I’ve been going to shows for 25+ years and I’ve waited on physical lines, online, I’ve never had a problem like this. All this does it just annoy me with alerts for tickets I’m never going to get.

Bad experience

2022-06-22

I wasn’t able to purchase any tickets through TicketSwap. I’ve used many apps to buy tickets and never had a problem. I was blocked and given the run around with back and forth in emails with no valid reason. I don’t really know why to this day . Unfortunately this was the only chance I had at buying a ticket to a sold out event .

Scam

2022-07-23

I brought a tix to go time warp and I made a long line in the rain and I end up paying 150 on top of what i spend in this carp app to get in .. everything was a scam .. do not trust TicketSwap !! Scam scam scam

Raffle doesn’t work

2022-08-24

Raffle doesn’t work and preventing me from buying tickets. App used to work, now it’s useless.

Filled with bots

2022-09-25

Don’t expect to be able to purchase tickets. There are bots moving ticket prices around constantly. This is a sham site.

To many bots buying up all the tickets

2022-10-26

It is impossible to buy tickets on TicketSwap. I will literally sit with TicketSwap open, staring at it and as soon as abticket becomes available click and its already gone. So one of two things are happening. Bots have overrun TicketSwap or Tickeswap sends bogus notifications to make their app seem more popular then it is.

It doesn’t let us pay

2022-11-27

My partner and I are trying to get a ticket and we got it multiple times but it never let us pay by our credit card. I really hope that no one will use this system ever so that we won’t waste our day just sitting in front of computer for nothing.

Trash company trash app

2022-12-28

I regret every downloading TicketSwap. Do yourself a favor and buy your tickets somewhere else.

Worst customer service ever. Going to cost me 400 euros.

2023-01-29

I have been trying to contact customer service for a week without luck. I bought tickets on their platform which I can no longer use. Tried to verify my identity to be able to sell but can’t do it because of a bug in their system. Have received zero help and now I will probably lose 400 euros because of them. Won’t be able to sell my tickets before the event.

Annoying…

2023-03-02

Really frustrating to sell a ticket. TicketSwap will not accept you to input your information and then you are stuck with a ticket. They also take forever to respond. It’s fine to buy a ticket, but to sell one is quite difficult in my experience.

Great app, but some improvements could help

2023-03-31

I love the concept of TicketSwap and it worked perfectly the one time I have used it to sell tickets so far.

However, I think it’s missing two things: an option to save listings / tickets for later, in case you are not ready to buy a ticket yet but want to come back to the event page later. And secondly, a way to sort search results by date. For example, if you search for tickets for the weekend, being able to look at a specific day at a time, or being able to set a custom date range in the search.

Other than these missing functionalities it’s a great app!

Tickets for Sagrada Família- Barcelona

2023-05-02

Excellent!!!! Everything went great with my tickets 🙌🏻👏🏻

Easy to navigate

2023-06-02

I enjoy this app because not only is it easy to navigate , but you can purchase tickets all the way up until the last minute .

Taco fest Norfolk va

2023-07-04

Dope app and very useful keep up the good work guys

Good for selling tickets

2023-08-04

Great platform to sell your tickets. I couldn’t find another one that let me sell my tickets. Here I can enter the event manually instead of certain apps only accepting specific events. You have to verify your identity before selling and TicketSwap checks if the ticket is legit.

Great, convenient app!

2023-09-05

Stumbled across TicketSwap unexpectedly and was really impressed with the results. Bought one ticket for sold out pool party and sold two tickets for a friend as well. Very happy :)
Did have a minor issue when the ticket was scanned sine it was ticket 2/2 but they were able to confirm ticket 1/2 was scan and not ticket 2/2. Will definitely use again.

Tickets via Ticket Swap

2023-10-07

Goeie snelle service! Betrouwbaar!

Game changer

2023-11-07

👏🏼

Easy, safe, and fair

2023-12-09

This is the perfect app for people that are looking for tickets or need to sell their tickets due to unforeseen circumstances. They verify all of their users, there is a great supply/demand dynamic, and they cap profit on tickets at 120% so you don't run into for-profit ticket sellers. I highly recommend!

Great idea, need more users

2024-01-09

I think this is a great idea and there’s a lot of potential for this. They just need to market TicketSwap more and increase their user base.

Location is wrong!

2024-12-28

Upon opening TicketSwap the location was preset to Chicago as the “nearby”. I clicked to allow TicketSwap to use my current location to show what is nearby and it keeps saying I’m in New York! I’m in North Carolina and want to view tickets for events in Charlotte at Belk Theatre/Blumenthal Performing Arts Center. My location is correct in all of my other apps including my maps and weather, so it is only TicketSwap that isn’t using my correct location. It’s very frustrating that I can’t search by venues and that TicketSwap can not recognize my exact location or just allow me to type in a location instead. I’m using an iPhone 7 that’s updated to the latest software and the latest version of TicketSwap ! Fix this bug!

Home page needs section of quick link to your tracked events/ticket alerts

2024-12-28

Great app, Would be good if home page had quick links to the events you want to track. When an event is popular and it’s hard to get tickets, every time you click your notification and no tickets are left, you press home when you really want to go to the event page.

Pernilla
2022-06-30

I bought theatre tickets on ticket swap for a particular date, and the tickets I received were for a month previous, as in long expired a month in the past from the date I was making to order. I cannot get through to anyone at Ticketswap to help and it's been 8 days now that they have not responded to their help enquiry section. It's impossible to get a refund. Terrible.



Is TicketSwap Safe? 🤗🙏


Yes. TicketSwap - Buy, Sell Tickets is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 149 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for TicketSwap Is 28.1/100.


Is TicketSwap Legit? 💯


Yes. TicketSwap - Buy, Sell Tickets is legit, but not 100% legit to us. This conclusion was arrived at by running over 149 TicketSwap - Buy, Sell Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TicketSwap Is 100/100..


Is TicketSwap - Buy, Sell Tickets not working? 🚨


TicketSwap - Buy, Sell Tickets works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

TicketSwap offers a free basic subscription for users to buy and sell tickets. However, they also offer a Premium subscription for €4.00 per month, which includes benefits such as early access to tickets, priority customer support, and the ability to change the name on a ticket up to 24 hours before the event.



How was your experience with TicketSwap - Buy, Sell Tickets? Post a Review




Features

- Simple and easy ticket buying and selling process

- SecureSwap™ technology to prevent fraud

- Curated list of events to browse

- Search for events by concerts, festivals, clubs, venues, and cities

- Free listing creation to sell tickets

- Ticket Alerts to get notified when new tickets are available

- Access to tickets as soon as they are available, even offline

- Account creation with Apple, Facebook, or email

- Payment options include ApplePay and major debit/credit cards

- Live customer support available

- No hidden fees or unfair prices

- Featured in ‘Great Entertainment Apps’

- Ability to share thoughts and ideas with the TicketSwap team via email.

  Customer Service/Support
Developer:
TicketSwap B.V.

Contact e-Mail:

Website: